--- title: Arcserve UDP Reviews meta_title: 'Arcserve UDP Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 137 reviews by the users' company size, role or industry to find out how Arcserve UDP works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 137 scale: '5' date_modified: '2026-07-17' parent_category: name: Data Recovery url: https://www.g2.com/categories/data-recovery --- # Arcserve UDP Reviews **Vendor:** Arcserve **Category:** [Disaster Recovery Software](https://www.g2.com/categories/disaster-recovery) **Average Rating:** 4.2/5.0 **Total Reviews:** 137 ## About Arcserve UDP Arcserve Unified Data Protection (UDP) is an all-in-one data resilience solution designed to protect data across physical, virtual, and cloud environments. With comprehensive backup, granular restore, and disaster recovery capabilities, Arcserve UDP also provides AI-enabled ransomware protection. The platform offers image-based backups, agentless protection for virtual environments, support for applications like Microsoft Exchange and SQL Server, and capabilities for data reduction, automated testing, instant recovery, bare-metal recovery, instant restores, and failover capabilities. Arcserve UDP supports multiple hypervisors, as well as on-premises and cloud storage providers, including Arcserve Cloud Storage, AWS, Microsoft Azure, Google Cloud, and Wasabi. ## Arcserve UDP Pros & Cons **What users like:** - Users find Arcserve UDP to be **easy to use** , thanks to its simple configuration and friendly interface. (3 reviews) - Users appreciate the **comprehensive data protection** of Arcserve UDP, highlighting its reliable and easy-to-use backup solutions. (2 reviews) - Users find Arcserve UDP to be **reliable** , offering easy-to-use solutions with effective ransomware protection and backup features. (2 reviews) - Users value the **ease of use** and simple configuration of Arcserve UDP, enhancing their data protection experience. (2 reviews) - Users commend the **simple configuration** of Arcserve UDP, making it easy to set up and use effectively. (1 reviews) - Users value the **ransomware protection** offered by Arcserve UDP, enhancing their confidence in data security and reliability. (1 reviews) - Data Management (1 reviews) - Data Protection (1 reviews) - Users value the **reliability of data security** in Arcserve UDP, noting its effectiveness in backups and restores. (1 reviews) - Easy Restore (1 reviews) **What users dislike:** - Users experience **poor customer support** with Arcserve UDP, citing slow responses and inconsistent quality in assistance. (2 reviews) - Users face **slow restoration times** and dependency on IT, limiting effective backup and recovery options. (2 reviews) - Users express concerns over **backup failures** , highlighting risks of data loss due to datastore issues and cloud limitations. (1 reviews) - Users report **backup issues** due to reliance on on-site IT and potential data loss from datastore problems. (1 reviews) - Users report **data deletion issues** , highlighting risks of losing all backup data during datastore problems. (1 reviews) - Users face challenges with **data recovery features** , as support lags behind competitors and updates take too long. (1 reviews) - Expensive (1 reviews) - Ineffective Recovery (1 reviews) - Lacking Features (1 reviews) - Lack of Backup (1 reviews) ## Arcserve UDP Reviews ### 1. Reliable Tape Backup and Easy Outlook Profile Recovery **Rating:** 4.5/5.0 stars **Reviewed by:** Santiago M. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about Arcserve UDP?** Good backup for tape backup and also recover Outlook Profiles of Exchange on-premise **What do you dislike about Arcserve UDP?** Sometimes a bit slow but not really important **What problems is Arcserve UDP solving and how is that benefiting you?** Backup offline on tape works great ### 2. Efficient backups and replication with simple configuration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Arcserve UDP?** The ease of backup configuration, the performance regarding full backups, incremental backups, and replications between various UDPs **What do you dislike about Arcserve UDP?** it can improve support, as it is currently provided by agents from India who speak Spanish. **What problems is Arcserve UDP solving and how is that benefiting you?** the security of having secure backups that can be used. ### 3. UDP a good Backup software **Rating:** 3.5/5.0 stars **Reviewed by:** Yossi A. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2019 **What do you like best about Arcserve UDP?** this is a good apllication when you have It on site for handaling all the reject you get for on prem servers with local storage you are in good hends **What do you dislike about Arcserve UDP?** needs on-site IT, you cane't backup directely to the cloud. when there is a problem in the datastore you can luse all the backup data. **Recommendations to others considering Arcserve UDP:** you can try it for 60 Days and you wont be sorry **What problems is Arcserve UDP solving and how is that benefiting you?** when a customer wants a full system backup with various plans UDP CAN DO THE JOB ### 4. ArcserveUDP **Rating:** 3.5/5.0 stars **Reviewed by:** Miguel T. | Analista de infraestructuras de TI, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Arcserve UDP?** The centralized console is the best of Arcserve, where you have everything in 1, a user-friendly console. With just a few simple steps you can make your backups. **What do you dislike about Arcserve UDP?** Not so good experience with Customer Support, so much so the availability of full documentation for Arcserve UDP, performance issues with Arcserve UDP, including slow backup and recovery speeds. **What problems is Arcserve UDP solving and how is that benefiting you?** Greater compatibility with operating systems and applications ### 5. Great when fully working **Rating:** 2.5/5.0 stars **Reviewed by:** Dell S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2024 **What do you like best about Arcserve UDP?** Its very easy to use and restoring is very simple **What do you dislike about Arcserve UDP?** not the best support, often support calls are very long and mostly log gathering by the support team **What problems is Arcserve UDP solving and how is that benefiting you?** we need to keep backups, the benefit is having these backups available when we need them instantly ### 6. A good easy to use business continuity tool with impressive storage savings. **Rating:** 4.5/5.0 stars **Reviewed by:** Patricio I. | Consultor TI - Ciberseguridad e Infraestructura, Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Arcserve UDP?** - The ease of use. - Impressive data reduction of up to 20:1 which comes with very high disk savings versus other tools. - Simple configuration and friendly interface. **What do you dislike about Arcserve UDP?** - Brand Support has many opportunities and points to improve in a timely manner. - The tool takes a long time to support new Linux kernels and also when updating products like SAP, it takes a long time for the brand to support it, and you have to decide between waiting for Arcserve support to update, or updating and not having support from Arcserve until you admit it. - There are restoration functionalities that the brand does not yet have and is far behind its competition. **What problems is Arcserve UDP solving and how is that benefiting you?** - Backup with extensive support for Windows and Linux computers, whether physical or virtual. - Agentless backups of VMWare, HyperV and Nutanix environments. - Impressive storage savings thanks to its powerful data reduction. ### 7. Former Administrator and Current User review **Rating:** 4.5/5.0 stars **Reviewed by:** Felipe R. | Analista de soluciones, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2023 **What do you like best about Arcserve UDP?** Immutable backups and granular restores are among its most helpful modules. Overall, I think Arcserve UDP is a good choice for businesses that need a comprehensive data protection solution. It is easy to use, reliable, and provides good ransomware protection. **What do you dislike about Arcserve UDP?** Complex Licensing, The performance can be slow for large datasets. The support can be hit or miss. Sometimes you get great support, and other times you don't. **What problems is Arcserve UDP solving and how is that benefiting you?** Arcserve UDP helps me to meet my compliance requirements, protects my data from being lost due to hardware failure, software corruption, or human error and includes features to help protect against ransomware attacks ### 8. The Best Backup Product Ever I handle **Rating:** 5.0/5.0 stars **Reviewed by:** Prasanth V. | System Engineer , Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Arcserve UDP?** Arcserve UDP (Unified Data Protection) is a comprehensive data backup and recovery solution that offers a range of advanced features for protecting critical business data Like Unified Management,Global Deduplication,Instant VM Recovery,High Availability,Cloud Integration etc.OVerall Arcserve UDP is a powerful data protection solution that offers a wide range of features to help businesses ensure the availability and integrity of their critical data. **What do you dislike about Arcserve UDP?** Arcserve UDP may not be fully compatible with all hardware and software platforms, and some organizations may need to take additional steps to ensure compatibility with their existing IT infrastructure. **What problems is Arcserve UDP solving and how is that benefiting you?** One of the primary problems that Arcserve UDP addresses is data loss. By providing comprehensive backup and recovery capabilities. Arcserve UDP helps organizations protect critical business data from loss due to hardware failures, human errors, natural disasters, cyber-attacks, and other threats.high availability (HA) features, such as continuous replication and automated failover, Arcserve UDP helps ensure that critical systems and applications are always up and running, minimizing downtime and its associated costs.Arcserve UDP simplifies backup and recovery management by providing a unified console for managing all backup and recovery operations, regardless of the platforms and applications being used.Arcserve UDP uses global deduplication technology to reduce storage requirements, minimizing the need for additional storage capacity and associated costs. ### 9. Mind blowing **Rating:** 5.0/5.0 stars **Reviewed by:** Berlin . | Network Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2022 **What do you like best about Arcserve UDP?** Ransomware Protection, Dedupe, less storage consumption **What do you dislike about Arcserve UDP?** GUI LOOK it's felt like nonprofessional software **What problems is Arcserve UDP solving and how is that benefiting you?** Ransomware ### 10. very hard to use and an old and complicated interface **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2021 **What do you like best about Arcserve UDP?** work very weel, is very simple and have a choice of what to restore usefull! **What do you dislike about Arcserve UDP?** very hard to configure, manage, the interface is not easy to use, hard to find the menu reseached **Recommendations to others considering Arcserve UDP:** very nice solution but to configure or correct, is painfull **What problems is Arcserve UDP solving and how is that benefiting you?** backup infra and files can restore whatever we want (files, user, server, ...) ## Arcserve UDP Discussions - [HOW CAN IT BE SOLVED IF THE DESTINATION DISK FILLS UP?](https://www.g2.com/discussions/how-can-it-be-solved-if-the-destination-disk-fills-up) - 1 comment, 2 upvotes - [How do I install Arcserve UDP?](https://www.g2.com/discussions/how-do-i-install-arcserve-udp) - 1 comment, 1 upvote - [Why is Arcserve CA not still called RHA or HA? Why is the product not promoted? Why is the topic of workload migration with UDP / CA not being promoted? Here are great opportunities to generate revenue](https://www.g2.com/discussions/31001-why-is-arcserve-ca-not-still-called-rha-or-ha-why-is-the-product-not-promoted-why-is-the-topic-of-workload-migration-with-udp-ca-not-being-promoted-here-are-great-opportunities-to-generate-revenue) - 1 comment, 1 upvote - [What does Arcserve UDP do?](https://www.g2.com/discussions/what-does-arcserve-udp-do) - 1 comment - [What is Arcserve?](https://www.g2.com/discussions/what-is-arcserve) - 2 comments - [View Arcserve UDP pricing details and edition comparison](https://www.g2.com/products/arcserve-arcserve-udp/reviews/arcserve-udp-review-4357175?section=pricing&secure%5Bexpires_at%5D=2026-07-21+02%3A06%3A05+-0500&secure%5Bsession_id%5D=69151aca-318c-4a2f-9123-f714a95773d3&secure%5Btoken%5D=dc573c1e6e9cf064fd39f4108b08fc263866e60c3f004b1bbbb52fca84105689&format=llm_user) ## Arcserve UDP Integrations - [IBM Tape](https://www.g2.com/products/ibm-tape/reviews) ## Arcserve UDP Features **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models **Functionality** - Storage Capacity - Remote Backup - Versioning - Mobile Backup Application **Compatibility ** - File Formats - Partitions **Functionality** - Data Backup - Backup Automation - Integration - Diverse Database Handling **Functionality** - On Premises Recovery - Cloud Recovery - Prior State Recovery - Recovery Automation - Replication **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Management** - Continuous Backup - Disaster Recovery - Storage Capacity - Remote Backup - Activity Monitoring **Compatibility ** - Disk Backup - Local Backup - Storage Formats **Management** - Backup - Storage - File Scan **Admin** - Backup Management **Management** - Local Management - Infrastructure Compatibility - Solution Integration - Real-Time Analytics - RTO and RPO Management **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Compliance** - Security Standards - Cloud Data Protection - Data Deduplication **Management** - File Sharing - Security Standards - Encrypted Storage **Security ** - Encryption - Data Protection **Agentic AI - Database Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Disaster Recovery** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - File Recovery** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Server Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Online Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Arcserve UDP Alternatives - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (683 reviews) - [Arctera Backup Exec](https://www.g2.com/products/arctera-arctera-backup-exec/reviews) - 4.2/5.0 (264 reviews) - [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) - 4.5/5.0 (425 reviews)