Arcserve UDP Reviews & Product Details

It is one of the main platforms that gives us all the data protection capabilities that we need for our intense workflow without having deep complexity that we do not need to implement on all staff. Its features are important for unifying protection across all workloads and simplifying them at scale. With its functions we manage to prepare all our infrastructures, thinking about the future, establishing the best data protection and disaster recovery for each type of workflow. In turn, making use of its heterogeneous image-based technology that provides security from any objective. Review collected by and hosted on G2.com.

The visual appearance is not the best on the market, it is good but not so much to be considered the best, its functionalities are, but this aspect needs to be improved so that it is totally the best platform in all its areas and does not have negative aspects. However, as a work team, we focus on improving our benefits and we achieve this through its powerful tools, and we do not focus on appearance. Review collected by and hosted on G2.com.

Deduplication / virtual standby / instant VM

Some customers like to use virtual standby and replication to another data store. Many customers have multiple locations with data storage. The customers then replicate their backups over the WAN line. Review collected by and hosted on G2.com.

Activation / licensing after or during the installation is bad. Online or offline activation? An upgrade from an old version to a newer version usually leads to activation problems. The activation must be carried out several times offline / online. If none of this works, support has to be contacted. The german support could be a little better. I reported a lot of problems with customers where support should contact the customer directly. I was repeatedly contacted for questions. Most of the time I am no longer with the customer and cannot answer the questions. If the support had asked the customer directly, the questions would be answered immediately. Review collected by and hosted on G2.com.

-easy Management console Overview

-many Features of doing backups from different type of Services

-easy recovery szenarios possible

-deduplication and compression works nice

-BMR szenarios worked best for me

-support hotline helps you in every situation (now in language german, but english is also no problem)

-you get regularly updates and service for the product

-the arcserve exchange granular restore tool is very helpful to extract some mails or things like that out of a mailbox

-the possiblity of doing a backup replication to a other RPS

-the RPS jumpstart feature

-arcserve backup software to to a tape backup (very helpful in the age of encryption trojans)

-the arcserve appliances with sophos

-the gui is arranged sensibly and logically

-the virtual standby feature ist useful for customers which don't use a cluster infrastructure (here you can easy switch on the backup vm of a productive machine)

-also the instant vm feature is nice to have because sometimes you need to know whether the backup works or not Review collected by and hosted on G2.com.

-the licensing method is complicated and error-prone

-the GUI ist not supported and functionally with every browser

-the knowledgebase in the internet could be more filled with useful articles

-you can not change the block size of a existing rps (for example when you want to speed up the tape backup)

-when you backup a VM and doing a virtual standyby vm then the name of the vhdx file ist named very senseless - that is a problem when these vm is going productive Review collected by and hosted on G2.com.

Arcserve UDP Applinace offers our customers complete protection with ransomware protection, backup and restore of Windows and LINUX systems wherever they are hosted, SLA testing, standby functions for physics and VMs and, in conjunction with Arcserve CA, HA functionality. Review collected by and hosted on G2.com.

Everything is ok so far, the support in India could be improved Review collected by and hosted on G2.com.

The best product from arcserve ist the Backup Appliance with Sophos Securtiy, when you want a backup in house.

On the other hand you can use the backup to aws cloud an go with time. Review collected by and hosted on G2.com.

I dislike arcserves reputation on old IT admins who knows arcserve from the 90s.

The second point is the integration from arcserve to network monitoring software like PRTG Network Monitoring.

So whe have wirte a powershell script to integrate arcserve UDP to PRTG Network Protection, but this works semi-well. Other backup software products as Veeam One have a fully integration to PRTG Network Protection. So why not have arcserve this too? Review collected by and hosted on G2.com.

We use the product for data backup for most of our customers. Relatively simple handling, reliability and uncomplicated and quick access to support are important for us as a service provider and our customers. Deduplication saves large amounts of data storage, in practice savings of between 60% and 80% are feasible. The product is available free of charge for 30 days without any restrictions. This is of great help for test purposes, migrations or even for temporary data backup. Review collected by and hosted on G2.com.

We have had issues with product activation in the past but these have been resolved. Review collected by and hosted on G2.com.

When we were looking for a suitable backup product and didn't want to go straight back to the market leaders, we tested 6 products. Only UDP saved a complete LAB in the first test and then completely recovered it. All other products failed the first time because of drivers, libraries and the 40G backup backbone.

We back up every 15 min. into a storage server, this every 60 minutes into a fire protection storage server and then to backblaze at the weekend. Review collected by and hosted on G2.com.

the UI react slow an looks "oldschool" my personal feelling BUT if you need it remotely its the best way to do it "oldschool" because its fast over thin lines Review collected by and hosted on G2.com.

very informative and helpful for using the software, highly recommend for anyone who would like to just learn more about what's possible. I really liked the labs to get hands-on with the software and the easy to follow the guide provided Review collected by and hosted on G2.com.

Bootcamp was great, the presenters are very knowledgable so nothing to show as a dislike Review collected by and hosted on G2.com.

The GUI is really intuitive and easy to follow the flow of the console to create backup plans and ensure data integrity. Review collected by and hosted on G2.com.

sometimes there is more than one way to restore a file and there are vastly different results and speed of restore. Review collected by and hosted on G2.com.

- price models - per user, per TB

- variety of the backup options Review collected by and hosted on G2.com.

- Interface!!! why one needs so many new windows, right clicks, etc

- the almost 2weeks outage when UDP was not accessible!!! (a month or so ago) Review collected by and hosted on G2.com.

This platform allows you to have data protection and recovery from any type of disaster. It has a technology backed by several elements that protects to and from any objective, and the tools cover all the needs of the company. Review collected by and hosted on G2.com.

The results we obtained have been satisfactory and the performance has increased but the learning curve of this software seems a bit high to us, if you can improve this a little, you can perform a faster handling of Acserve. Review collected by and hosted on G2.com.

With the Arcserve UDP software any IT environment can be backed up . It is scalable upwards or downwards to fit the needs of any system. Review collected by and hosted on G2.com.

New product enclosures are often under the radar. Review collected by and hosted on G2.com.

Arcserve UDP is a simple and easy to Use Backup solution. It was easy to install and deploy in our VMware infrastructure. It is easy to backup and recover Windows and Linux nodes in our datacenter. You can easily manage your backup and also your restore Jobs. Also Reporting functionality is simple to configure. We are using Arcserve more then 10+ yeas (including Arcserve Backup, previus UDP Version 5.0; 6.0 und now current Version 7.0). Review collected by and hosted on G2.com.

Your correctly issued licences are somitems not in use. So your backup enviroment fails. Review collected by and hosted on G2.com.

You can access backups directly and even boot servers from the backup. Review collected by and hosted on G2.com.

Sometimes license errors occur and therefore no backup is created. Review collected by and hosted on G2.com.

I think i'm using arcserve UDP everyday,

on all my customer i install UDP to protect server, vm, or client from dataloss or data corruption.

Sometimes UDP save me from Distater, and i can restore easily vm or Phisical with BMR tecnology.

sometimes i've used that tecnology to restore a Physical machine to an other with different hardware, and it was very impressive. Review collected by and hosted on G2.com.

integration with RHA

i don't like so much Review collected by and hosted on G2.com.

I really do not like this solution, as all i had with it was problems. Sure it does have a clean interface and when it works it works, but thats not enough. Review collected by and hosted on G2.com.

It needs my constant attention. I am the owner and IT guy in one person and i need a solution that works everyday. After some windows updates backups start failing and after hours of research why all i find is: Make a new job. And it works.And thats beyon annoying, as every few weeks it needs interaction where it just should work without supervision. Review collected by and hosted on G2.com.

Arcserve have done a lot with UDP to dispel any reservations I had with the legacy Arcserve Backup product from the CA days. There is an awful lot included in the product that is hidden behind paywalls with other offerings or that would necessitate multiple purchases. Review collected by and hosted on G2.com.

I do think there are some limitations around Arcserve's Cloud integration that would make them a less than viable option for certain environments, but what is here is more than adequate for the vast majority of use cases. Review collected by and hosted on G2.com.

Arcserve UDP and Arcserve Backup is very stable. Review collected by and hosted on G2.com.

The notifications could be a bit clearer. Review collected by and hosted on G2.com.

Learning about new backup technologies, impressed with the power of the software Review collected by and hosted on G2.com.

Can't really comment on what I dislike as I found the whole training process very positive Review collected by and hosted on G2.com.

The different methods available for backing up solutions Review collected by and hosted on G2.com.

A lot of information to take in for beginners Review collected by and hosted on G2.com.

I liked the presenters. They were warm and friendly, but concise. The pace of the session was well balanced. Review collected by and hosted on G2.com.

Nothing really. As a newcomer to the IT industry, in a non-technical role (PM) I wasn't expecting to understand much, although I was surprised how much of what was covered made at least some sense to me. Review collected by and hosted on G2.com.

The upside is the Deduplication, the amount of disk space you can save for backups Review collected by and hosted on G2.com.

The RHA technology is a bit difficult to setup for the less skilled Review collected by and hosted on G2.com.

The setup is very simple and the interface is very intuitive when setting up the machines. Even when there is errors the error messages actually give good output so you can troubleshoot what went wrong. Review collected by and hosted on G2.com.

The only issues I ran into was the lack of support for linux (very limited) and the DR team when calling in was not the most educated. They lady we spoke to was just going from a booklet and seemed to not understand the deeper level of configuration. It worried me if we actually had a DR issue and needed support. Review collected by and hosted on G2.com.