Archie Reviews & Product Details

The analytics dashboard is important for us so we can see which parts of the office are being used most and when we may hit capacity in the future as we grow. The actual booking and visitor registration functionalities are good too, I'd say the platform offers a lot of flexibility and it seems easier to use than other options on the market. Review collected by and hosted on G2.com.

Custom reports have been upgraded and work well now, but were too limited when we first started with Archie. There are minor issues here and there, for instance settings there are not self-explanatory on what they do. Never came across any bug or downtime though, so that's great. Overall it's not super polished but all of the core features are robust and we can trust the platform to work. Review collected by and hosted on G2.com.

I mainly use Archie to check who from my team is coming into the office and grab a desk nearby. The map view is really helpful because I can quickly see where people are sitting and pick a desk with the setup I want (monitor, quiet area, etc.). I also like that meeting rooms are in the same system and that room tablets show the actual availability Review collected by and hosted on G2.com.

For our floor the desk map takes a moment to navigate, especially when looking up where specific people are sitting. It’s not a big issue but still Review collected by and hosted on G2.com.

I like how it gives you visibility into what’s happening in the office before you even go in. You can see which zones are busy, where your coworkers are sitting, and what desks are free. It helps me plan when to come in and where to sit depending on what kind of work I’m doing that day. And the have dark mode lol!! Review collected by and hosted on G2.com.

Sometimes there are new things in the app and not really an explanation of what's up. Great the product is evolving, but it would be nice to be better guided into what's new. Sometimes the announcement of a new feature happens weeks after it's been live and in the meantime we already figured that out. Review collected by and hosted on G2.com.

One feature I use a lot is checking when colleagues plan to come into the office. It makes it much easier to coordinate days so we’re not all coming in randomly. Booking a desk only takes a few seconds and I like that you can filter by equipment like monitors. Review collected by and hosted on G2.com.

The mobile app works well but I wish there were half-day/full-day shortcuts instead of heading over to the time of reservation each time. Review collected by and hosted on G2.com.

I love that I don't have to leave Outlook to book a room. The bot notifications for when a guest arrives or when my booking is about to start are also helpful. User interface is alright, easy to navigate. For the core features I use it's a 10/10. Review collected by and hosted on G2.com.

No way to message a guest when they arrive (except if I do it via email on my own).

Also the floor plan is quite small in outlook, it's much more visibile in the archie app itself. Review collected by and hosted on G2.com.

The Outlook sync has been very reliable for us. Booking a meeting room from Archie or from the calendar works well and availability is clear right away. The interface is also straightforward, so most people in the office started using it without much explanation. Review collected by and hosted on G2.com.

The reporting side is useful but took me a little while to understand when I first started managing it. More guidance there would help. Also the map view is a bit small in outlook. Review collected by and hosted on G2.com.

I like how easy it is to pre-register guests and get notified when they arrive. From the host side it’s convenient because I know when my visitor has checked in, and from the reception side everything is in one place. Review collected by and hosted on G2.com.

The visitor flow is flexible but it took us some time to configure it the way we wanted for our front desk process - we implemented everything ourselves though. Review collected by and hosted on G2.com.

The Find a Colleague feature is the one I use most along with the Workweek view with all of my schedule. It’s hard to keep track of who is coming in on what days now that we’re hybrid, so being able to see my team's schedule in one place is a huge help!! Review collected by and hosted on G2.com.

The check-in window is a bit tight. If I'm running late I sometimes get a notification that my booking might be canceled, which is a bit stressful. Review collected by and hosted on G2.com.

From an office management perspective, the floor maps are really useful. I can see desk usage across different areas and quickly make changes if we reorganize teams. Setting up neighborhoods for departments was also pretty straightforward. Review collected by and hosted on G2.com.

Editing the floor maps is easy but time consuming. Tracking attendance works well but it's not so easy to keep track of different policies for different departments. During the setup some things were hard to find - although I must say their support was very helpful. Review collected by and hosted on G2.com.

I like being able to see who’s coming into the office with the workweek view and plan accordingly. Booking a desk near teammates is very easy and the map makes it simple to choose the right spot. All in all it's an effective solution and althought I had doubts at first now I'm very glad we rolled it out. Review collected by and hosted on G2.com.

Sometimes takes a second to check availability across floors. It’s not a big issue but could be a bit faster. Review collected by and hosted on G2.com.