Appy Pie Features

As reported in 52 Appy Pie reviews. Allows software to be easily used on multiple mobile devices include phone and tablet devices.

As reported in 72 Appy Pie reviews. Allows users to customize chat colors, text, logos, and branding.

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. 54 reviewers of Appy Pie have provided feedback on this feature.

Integrates with other customer service software to improve support and enhance functionality This feature was mentioned in 49 Appy Pie reviews.

Based on 45 Appy Pie reviews. Provides analytics tools that reveal important business metrics and track progress

Displays important metrics relating to performance 50 reviewers of Appy Pie have provided feedback on this feature.

Provide tools for live chat on one's website. 55 reviewers of Appy Pie have provided feedback on this feature.

Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools. This feature was mentioned in 52 Appy Pie reviews.

Has the ability to customize look and feel of chatbot to match` company branding. 53 reviewers of Appy Pie have provided feedback on this feature.

Gives user the ability to analyze conversations with the chatbot and see its performance. 47 reviewers of Appy Pie have provided feedback on this feature.

Allows users to test the efficacy of various responses through A/B testing. This feature was mentioned in 45 Appy Pie reviews.

As reported in 45 Appy Pie reviews. Allows for varying access to chatbot and admin settings, depending on user, their role, etc.

Can collect and store information from interlocators, such as email, phone number, etc. 53 reviewers of Appy Pie have provided feedback on this feature.

Based on 25 Appy Pie reviews. User Experience of creating and submitting a ticket

User Experience of responding and receiving a response 26 reviewers of Appy Pie have provided feedback on this feature.

Route tickets based on values of fields, changes to ticket status and time based conditions 26 reviewers of Appy Pie have provided feedback on this feature.

Based on 25 Appy Pie reviews. Respond to common requests with standard reply

Based on 24 Appy Pie reviews. Offers tools for managing and tracking service-level agreements (SLAs)

Documents and files can be attached to the ticket to communicate with customer issues/resolutions This feature was mentioned in 26 Appy Pie reviews.

Share and collaborate on tickets with multiple customer service representatives 22 reviewers of Appy Pie have provided feedback on this feature.

As reported in 22 Appy Pie reviews. Central repository for account and contact information

Allows fully customizable portal for customer to enter tickets, provide feedback and communicate with service agents 31 reviewers of Appy Pie have provided feedback on this feature.

Ability for customer service agents to communicate via email and email conversations are automatically tracked in ticket 30 reviewers of Appy Pie have provided feedback on this feature.

As reported in 34 Appy Pie reviews. Ability for customer service agents to communicate with customers via live chat to solve problems live

Integration to social networks such as Twitter and Facebook to allow customers and agents to communicate via social networks This feature was mentioned in 28 Appy Pie reviews.

Make and receive calls directly in the application. Track and record calls for analysis. 25 reviewers of Appy Pie have provided feedback on this feature.

Based on 268 Appy Pie reviews and verified by the G2 Product R&D team. Provides the ability to drag-and-drop elements into the application to customize interface.

Based on 293 Appy Pie reviews and verified by the G2 Product R&D team. Provides tools for inserting brand logos, colors, quotes, and other proprietary content.

Based on 307 Appy Pie reviews and verified by the G2 Product R&D team. Provides base-level application templates to build atop and customize for specifc users and actions.

Based on 271 Appy Pie reviews and verified by the G2 Product R&D team. Allows the creation ofpage sequences, forms, and libraries for users navigating the application.

Based on 209 Appy Pie reviews and verified by the G2 Product R&D team. Lets users add data from existing sources when creating the initial application or changing data sources.

Based on 214 Appy Pie reviews and verified by the G2 Product R&D team. Continuously updates data as users or external data sources are edited.

Based on 228 Appy Pie reviews and verified by the G2 Product R&D team. Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data.

As reported in 222 Appy Pie reviews. Lets users add data from existing sources when creating the initial application or changing data sources.

Continuously updates data as users or external data sources are edited. 225 reviewers of Appy Pie have provided feedback on this feature.

As reported in 234 Appy Pie reviews. Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data.

Based on 290 Appy Pie reviews and verified by the G2 Product R&D team. Releases the application for access on desktop or mobile devices.

Based on 289 Appy Pie reviews and verified by the G2 Product R&D team. Lets users build cross-platform applications or provide specific templates for different device types.

Based on 256 Appy Pie reviews and verified by the G2 Product R&D team. Provides ability to manage application and maintenance from build, throughout the release, and until it's deactivation.

Provides a repository of information that can be used by those seeking support. This feature was mentioned in 56 Appy Pie reviews.

Based on 51 Appy Pie reviews. Makes articles in the knowledge base searchable on the web.

Enables users to engage with other users to solve common issues. This feature was mentioned in 49 Appy Pie reviews.

Optimizes the customer self-service experience on mobile devices This feature was mentioned in 58 Appy Pie reviews.

Gives the user targeted, personalized results based on their activity or preferences 56 reviewers of Appy Pie have provided feedback on this feature.

As reported in 55 Appy Pie reviews. Allows users to add custom branding (logos, brand colors, etc.) to self-service portals, chatbots, etc.

As reported in 52 Appy Pie reviews. Automates some or all operation related tasks

Based on 50 Appy Pie reviews. Utilizes artificial intelligence to improve workflows or customer experiences

Based on 54 Appy Pie reviews. Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools

As reported in 25 Appy Pie reviews. Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.

Delivers notifications to both sides of the conversation. 25 reviewers of Appy Pie have provided feedback on this feature.

Sends automated emails to further engage clients and potential clients. 25 reviewers of Appy Pie have provided feedback on this feature.

As reported in 25 Appy Pie reviews. Allows for live chat to be enabled within the app for customer help.

Allows agents to join a customer's browser session and navigate through the website with them. 25 reviewers of Appy Pie have provided feedback on this feature.

As reported in 72 Appy Pie reviews. Allows users to customize chat colors, text, logos, and branding.

Archives conversations in a separate location for later reference. 28 reviewers of Appy Pie have provided feedback on this feature.

Based on 28 Appy Pie reviews. Enables employees to denote potential customers.

Establishes a knowledge base for employee reference during conversations. This feature was mentioned in 26 Appy Pie reviews.

Based on 25 Appy Pie reviews. Provides a central location for help requests, helping employees respond sooner.

Allows for the creation of profiles for contacts and customers. This feature was mentioned in 26 Appy Pie reviews.

Provides ready-made templates for simplified website creation. This feature was mentioned in 42 Appy Pie reviews.

Allows users to drag and drop items and content to customize their site's look. This feature was mentioned in 42 Appy Pie reviews.

Permits HTML-savvy administrators to input code to uniquely customize their website. This feature was mentioned in 39 Appy Pie reviews.

Based on 41 Appy Pie reviews. Offers customers the option to purchase a unique domain name.

Provides insight into words that would increase search engine optimization. This feature was mentioned in 39 Appy Pie reviews.

As reported in 37 Appy Pie reviews. Gives users insight into unique pageviews, subscribers, location of viewers, etc.

Provides tools that aid in user marketing efforts. 37 reviewers of Appy Pie have provided feedback on this feature.

Based on 33 Appy Pie reviews. Allows users to turn their website into an online store by offering e-commerce capabilities.

As reported in 39 Appy Pie reviews. Hosts domains within the tool.

As reported in 37 Appy Pie reviews. Provides an email for users to field communication within their website builder too.

Manages content such as blogs, marketing tools, newsletters, etc. This feature was mentioned in 38 Appy Pie reviews.

Allows administrators to create role or password-based permissions to ensure users see only what they should see. This feature was mentioned in 40 Appy Pie reviews.

Website Builder 33 reviewers of Appy Pie have provided feedback on this feature.

Include templates that non-technical users can use to create apps

Allows users to create versions of the same app, such as user version and admin version

Provide features to test apps and identify potential issues before launch

Simulate real-life scenarios for app testing

Helps users align with the company brand guidelines

Deliver localization features such as multi-language or multi-currency management

Manage content such as images, videos, or documents used to create apps

Target users with personalized content based on their locations

Track app performance using personalized dashboards

Monitor app user behavior and identify trends or challenges

Analyze sales volumes and amounts by product, type of user, channel, etc.

Customize your chat workflows with rules and automations. 54 reviewers of Appy Pie have provided feedback on this feature.

Control who the chatbot converses with (and when). This feature was mentioned in 53 Appy Pie reviews.

Has the ability to connect interlocator with a human agent when the need arises. This feature was mentioned in 51 Appy Pie reviews.

As reported in 53 Appy Pie reviews. Can provide interlocators with menus, through which they can choose a relevant response.

Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion. 44 reviewers of Appy Pie have provided feedback on this feature.

As reported in 60 Appy Pie reviews. Supports event or transaction based integrations that react to changes in real-time

Based on 38 Appy Pie reviews and verified by the G2 Product R&D team. Provides a web-based interface for designing, documenting, and testing APIs.

Based on 41 Appy Pie reviews and verified by the G2 Product R&D team. Allows for integration development through the visual development of integration logic flows with the help od a drag and drop user interface.

Based on 41 Appy Pie reviews and verified by the G2 Product R&D team. Facilitiates API development and integrations with prebuilt connectors, templates, and examples.

Based on 34 Appy Pie reviews and verified by the G2 Product R&D team. Provides the ability to create connectors from existing services and APIs in catalog.

Based on 16 Appy Pie reviews. Provides prebuilt, reusable connectors and workflows for all user integration requirements.

Enables multiple tenants (customers) to securely share physical computing resources. 15 reviewers of Appy Pie have provided feedback on this feature.

Based on 41 Appy Pie reviews and verified by the G2 Product R&D team. Console for monitoring resource utilization, system health, ability to start and stop processes, etc.

Based on 36 Appy Pie reviews and verified by the G2 Product R&D team. Enables data routing on configuration basis and management of complex workflows through an orchestration engine.

Based on 36 Appy Pie reviews and verified by the G2 Product R&D team. Facilitates to and fro data map according to the data model between applications/web services.

Based on 36 Appy Pie reviews and verified by the G2 Product R&D team. Provides standard tools and functions to convert data values from the data format of a source system into the data format of a destination system.

As reported in 16 Appy Pie reviews. Supports and oversees the management of API products across their full lifecycle

Based on 38 Appy Pie reviews and verified by the G2 Product R&D team. Employs data encryption both at rest and in transit.

Based on 39 Appy Pie reviews and verified by the G2 Product R&D team. Comply to key industry standards like SOC 2, ISO 27001, PCI DSS, HIPAA etc to protect and safeguard data.

Based on 38 Appy Pie reviews and verified by the G2 Product R&D team. Supports secure communication protocols like FTPS, SFTP etc

Based on 39 Appy Pie reviews and verified by the G2 Product R&D team. Integrates data from disparate sources, without physical data movement

Based on 39 Appy Pie reviews and verified by the G2 Product R&D team. Provides one or more methods to securely transfer data from one location to another through a network

Based on 37 Appy Pie reviews and verified by the G2 Product R&D team. Provides integration to BigData sources such as Hadoop and other NoSQL sources (MongoDB, Cassandra and HBase)

Based on 35 Appy Pie reviews and verified by the G2 Product R&D team. Provides Integrations to EDI service providers.

As reported in 42 Appy Pie reviews. Customer Support

Supports deployment of integration apps both on-premisis and cloud environments/ 15 reviewers of Appy Pie have provided feedback on this feature.

Based on 15 Appy Pie reviews. Supports deployment of integration apps to a managed cloud environment

As reported in 300 Appy Pie reviews. Allows users to create complex applications with rich features.

Allows users to create a wide variety of application types. This feature was mentioned in 299 Appy Pie reviews.

Provides tools for inserting brand logos, colors, quotes, and other proprietary content. This feature was mentioned in 292 Appy Pie reviews.

Provides base-level application templates to build atop and customize for specifc users and actions. This feature was mentioned in 297 Appy Pie reviews.

Allows users to generate text based on a text prompt. This feature was mentioned in 11 Appy Pie reviews.

Based on 11 Appy Pie reviews. Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt. This feature was mentioned in 13 Appy Pie reviews.

Condenses long documents or text into a brief summary. This feature was mentioned in 14 Appy Pie reviews.

Allows users to generate text based on a text prompt. This feature was mentioned in 11 Appy Pie reviews.

Based on 11 Appy Pie reviews. Condenses long documents or text into a brief summary.

Simulates human-like speech from text inputs. This feature was mentioned in 11 Appy Pie reviews.

As reported in 27 Appy Pie reviews. Condenses long documents or text into a brief summary.

As reported in 32 Appy Pie reviews. Allows users to generate text based on a text prompt.

As reported in 32 Appy Pie reviews. Condenses long documents or text into a brief summary.

Provides the ability to generate images from a text prompt.

Provides the ability to generate 3D renderings from a text prompt.

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Works across multiple software systems or databases

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Enables apps to be compiled without requiring specialized hardware

Provides a drag-and-drop, graphical, or other intuitive interface to design mobile app screens and layouts

Allows instant previews of app changes on iOS and Android devices or simulators.

Allows developers to export and edit the underlying source code

Provides cloud-based build services or integrates with CI/CD pipelines

Supports publishing apps directly to Apple App Store and Google Play Store