AppSignal Reviews & Product Details

Adding AppSignal to our app has been crucial in getting it to scale to the level we grew to at the end of the Covid19 lockdown. Because we had to add reservations and checkins/-outs our traffic would increase at least 10-fold. With the help of error logs in AppSignal and detailed graphs of the performance of various parts of our app we were able to remove bottlenecks and end up with a reliable service.

Next to this a couple of things where AppSignal stands out:

- second to none support. It's their developers themselves show are quickly and clearly answering any questions you may have. It's hard to overstate how nice this is

- great documentation

- friendly, speedy and beautiful user interface Review collected by and hosted on G2.com.

The only thing I'm missing at the moment is a (free) plan to use AppSignal on open source / hobby projects that don't make money. Can't blame AppSignal for this, but it would be nice to have this option. Review collected by and hosted on G2.com.

AppSignal is very easy to add to your Ruby on Rails applications and out-of-the-box it provides many meaningful metrics both for web requests as well as background jobs. Later we also added several custom events specific to our application and it was quite easy. We also like that it supports JRuby which we use (as some monitoring tools only support MRI implementation of Ruby).

Previously we used New Relic and comparing to that AppSignal was easier to use as well as the AppSignal pricing model is much better compared to New Relic. Review collected by and hosted on G2.com.

So far we have not had any problems with the service. Review collected by and hosted on G2.com.

AppSignal has a lot of options for customizing the data captured but it captures a lot of useful info 'out of the box' too. Review collected by and hosted on G2.com.

I don't dislike anything. There are some minor 'missing' features available in similar solutions tho. Review collected by and hosted on G2.com.

Besides the inherent value they provide, I just want to share a quick scenario.

We hired a developer that signed us up for all of these Softwares over a year ago and I thought I had canceled all of them but this past year has been a crazy journey (like I sure so many can relate) and I didn't realize we had not canceled with AppSignal.

I'm embarrassed to say that I had only recently due to Taxes and COVID taken the time to catch up on balancing our CC transactions... then realized, after asking the team about AppSignal that no one was using it... Anyways, I reached out to AppSignal and explained our scenario and how we hadn't been using the service for quite some time and Stefan decided to respond and said:

"Hi George,

that sucks! As if these times aren't hard enough!

It looks like you have monitoring requests with us almost until the end of last year.

To help you out in these hard times, I have refunded the last 6 month of your subscription.

(These will show up in a few days after they are processed by your credit card company).

I hope you will stay healthy and bounce back after all this. Thanks for being a customer.

Stefan."

Thought I would share since not many companies I've had such a great experience with... GoDaddy HA Review collected by and hosted on G2.com.

It was nice when we did use it for a short time to get notifications that things were off and I could reach out to the developer and see what the status was. Review collected by and hosted on G2.com.

We like their pricing. The customer support is very responsive and helpful. Appsignal keeps improving. Previously we have used NewRelic but found AppSignal to be a better match from a cost/value perspective. I would recommend this to anyone who needs performance monitoring. Review collected by and hosted on G2.com.

Not much to dislike. Everything works as expected. Review collected by and hosted on G2.com.

Fair pricing models, complete set of tools to diagnose, get insights and act on performance pain points and error logging.

It's a must in my projects. Review collected by and hosted on G2.com.

Nothing to complain, really. Covers all aspects of the development cycle with a very good support team. Review collected by and hosted on G2.com.

We use AppSignal for APM monitoring. Other apps could do this, but AppSignal has a great balance between features and pricing. Another important feature for us is the great compatibility with Ruby and Elixir languages. Review collected by and hosted on G2.com.

To be honest, we have more than enough with AppSignal for our purposes. We are really happy with this application. Review collected by and hosted on G2.com.

Fair pricing, kind pricing policies, good developer experience. I use it for monitoring an Elixir and React application as well as for a Rails project. It just works, without having to jump through any hoops. Review collected by and hosted on G2.com.

I tried to delete an old application multiple times, but it re-appears without any data in it Review collected by and hosted on G2.com.

The support for AppSignal is outstanding. We had some issues with our apps consuming to many requests, and the helped us reduce that number significantly. Also their interface is easy to use and the guides they provide are very useful. Review collected by and hosted on G2.com.

Although they do have front end support, they do not have nodejs support, which would be very welcome! Review collected by and hosted on G2.com.

I like the seamless flow of the product and how easy it is to integrate. The pricing is just incomparable to other products in the market. Their support is one of the best, very kind and helpful people on the team. Review collected by and hosted on G2.com.

I don't have anything I dislike strongly about AppSignal. But the realtime nature of the product could be improved a bit, would be great to see new errors popping up without having to refresh. Review collected by and hosted on G2.com.