Besides the inherent value they provide, I just want to share a quick scenario.
We hired a developer that signed us up for all of these Softwares over a year ago and I thought I had canceled all of them but this past year has been a crazy journey (like I sure so many can relate) and I didn't realize we had not canceled with AppSignal.
I'm embarrassed to say that I had only recently due to Taxes and COVID taken the time to catch up on balancing our CC transactions... then realized, after asking the team about AppSignal that no one was using it... Anyways, I reached out to AppSignal and explained our scenario and how we hadn't been using the service for quite some time and Stefan decided to respond and said:
that sucks! As if these times aren't hard enough!
It looks like you have monitoring requests with us almost until the end of last year.
To help you out in these hard times, I have refunded the last 6 month of your subscription.
(These will show up in a few days after they are processed by your credit card company).
I hope you will stay healthy and bounce back after all this. Thanks for being a customer.
Thought I would share since not many companies I've had such a great experience with... GoDaddy HA Review collected by and hosted on G2.com.