Appointwise Features
Responses (3)
Personalization
Provides personalized responses to interlocator based on segmentation or past responses.
Route To Human
Has tools (e.g. dashboards and reports) to better understand conversations Intelligent Virtual Assistants have had.
Natural Language Understanding (NLU)
Can have a natural, human-like conversation with an interlocator.
Platform (3)
Conversation Editor
Allows business to edit conversations to meet the unique needs of one's business.
Integration
Gives users the ability to update systems, like CRM, based on conversations.
Human-In-The-Loop
Allows users to maintain and observe the accuracy and viability of Intelligent Virtual Assistants.
Generative AI (2)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Automation - AI Agents (5)
Sales Follow-Up
Allows users to automate responses to customer inquiries across various channels.
Customer Interaction Automation
Allows users to automate responses to customer inquiries across various channels.
Lead Generation
Allows users to automate the process of generating and qualifying sales leads.
Document Processing
Allows users to automate the handling, processing, and management of documents.
Feedback Collection
Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders.
Autonomy - AI Agents (4)
Independent Decision Making
Allows the AI agent to learn from interactions and adapt its responses accordingly.
Adaptive Responses
Allows the AI agent to learn from interactions and adapt its responses accordingly.
Task Execution
Provides the AI agent the ability to execute tasks without requiring constant user input.
Problem Solving
Allows the AI agent to identify and resolve issues without user intervention.
Automation (5)
Sales Follow-Up
Allows users to automate responses to sales leads across various channels. This feature was mentioned in 19 Appointwise reviews.
Feedback Collection
Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders. 18 reviewers of Appointwise have provided feedback on this feature.
Document Processing
Allows users to automate the handling, processing, and management of documents. 18 reviewers of Appointwise have provided feedback on this feature.
Lead Generation
As reported in 19 Appointwise reviews. Allows users to automate the process of generating and qualifying sales leads.
Customer Interaction Automation
Allows users to automate responses to customer inquiries across various channels. 18 reviewers of Appointwise have provided feedback on this feature.
Autonomy (4)
Problem Solving
Allows the AI agent to identify and resolve issues without user intervention. 18 reviewers of Appointwise have provided feedback on this feature.
Task Execution
Provides the AI agent the ability to execute tasks without requiring constant user input. 18 reviewers of Appointwise have provided feedback on this feature.
Adaptive Responses
Allows the AI agent to learn from interactions and adapt its responses accordingly. This feature was mentioned in 18 Appointwise reviews.
Independent Decision Making
Based on 17 Appointwise reviews. Allows the AI agent to learn from interactions and adapt its responses accordingly.
Outbound Sales (5)
Follow-Up Scheduling
Allows the AI agent to schedule and automate follow-ups based on prospect engagement. This feature was mentioned in 19 Appointwise reviews.
Prospect Prioritization
Provides users the ability to prioritize outreach efforts based on lead scoring or engagement metrics. 18 reviewers of Appointwise have provided feedback on this feature.
Multichannel Campaign Execution
As reported in 18 Appointwise reviews. Enables the AI agent to automate outreach across multiple channels, such as email, SMS, and social media.
Personalized Outreach
Allows the AI agent to tailor outreach messages based on customer profiles or past interactions. This feature was mentioned in 18 Appointwise reviews.
Outreach Performance Analytics
As reported in 17 Appointwise reviews. Allows users to track and analyze the effectiveness of automated outbound campaigns.
Inbound Sales (5)
Data Enrichment
Based on 17 Appointwise reviews. Allows the AI agent to enhance inbound lead profiles by gathering additional information from external sources.
Inquiry Routing
Allows the AI agent to route inbound inquiries to the appropriate team or individual based on context. This feature was mentioned in 17 Appointwise reviews.
Feedback Collection
As reported in 18 Appointwise reviews. Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders.
Real-Time Engagement
Based on 19 Appointwise reviews. Enables the AI agent to respond instantly to inbound inquiries, improving response times.
Lead Qualification
Enables the AI agent to assess inbound leads and determine their sales readiness. 19 reviewers of Appointwise have provided feedback on this feature.


