AnswerDash Pricing

AnswerDash has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact AnswerDash to obtain current pricing.

AnswerDash pricing & plans

Pricing information for AnswerDash is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase AnswerDash must be conducted with the seller.
Pricing information was last updated on May 02, 2016

AnswerDash Alternatives Pricing

The following is a quick overview of editions offered by other Customer Self-Service Software

$19 agent/month/billed annually
Integrated customer support
  • Email & social media
  • Web widget & mobile SDK
  • Pre-defined business rules
  • Essentials card
  • Interaction history
Freshdesk
Sprout
Freefor UNLIMITED agents
Free forever plan
  • Email ticketing
  • Automatic ticket routing
  • Team collaboration
  • Knowledge base
  • Ticket trend report
$0for 3 agents
Completely Free upto 3 agents
  • Email Ticketing
  • Predefined SLAs
  • Customer Management
  • Private Knowledge Base
  • Multi Language Help desk

Various alternatives pricing & plans

Pricing information for the above various AnswerDash alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

AnswerDash Pricing-Related Review

Director of Customer Services
Printing
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

AnswerDash has all the features we needed in a contextual self-service support widget:

• Help centre synchronisation – our Zendesk content was easy to sync with AnswerDash

• Easy customisation tools – matching our brand colours and fonts was easy with their site scrobbler

• Simple customer interface – clean and simple - AnswerDash's customer facing design is intuitive and easy to use

• Deflection mechanisms to existing channels – it was easy to link with chat and email ticketing platforms enabling us to deflect inbound contacts to self-service for simple questions

• Excellent metrics and reporting – usage metrics, content gaps and deflection measurements are easy to track - there is even an AB testing tool to show your colleagues evidence of its power

• Dynamic tool-tip - this is especially snazzy! Users can query any element on your site using a simple drag-and-drop tool

• Prioritisation engine - powered by machine learning and based on user behaviour content is tailored to your user - making sure it's relevant and contextual

• Localisation tools – multi-language tools allows you to use the tool across international markets Review collected by and hosted on G2.com.

What do you dislike?

• Widget positioning and styling could be more flexible - full control would be ideal

• Mobile functionality needs some TLC, but works OK

• Chat integration could be a little tighter, though this is likely due to our provider (LiveChatInc) rather than AnswerDash

Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We wanted to improve order conversion on site and also reduced cost to serve within our contact centre.

AnswerDash has helped us to reduce contact per order by 20% and added approx. 3% of incremental revenue. Review collected by and hosted on G2.com.

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