Altera Digital Health - EHR Reviews & Product Details

A nice EMR, can be customized to your physician and practice needs. Review collected by and hosted on G2.com.

Constant expense, lousy support, inability to integrate or interface with some other applications Review collected by and hosted on G2.com.

Using all scripts has made it easier than ever to obtain vital health records on patients. Review collected by and hosted on G2.com.

I dislike the lack of organization between the various screens. Review collected by and hosted on G2.com.

Solid EHR that has allowed me to abstract patient data that isn’t visible in other EHRs, namely Clinical Desktop. Review collected by and hosted on G2.com.

Passwords change requirements can be confusing. Also automatically disables account after a certain amount of time. Review collected by and hosted on G2.com.

Organization is intuitive and there is a lot of functionality to run reports. It is relatively reliable in that it does what it's supposed to do.I appreciate that I can open past notes in separate windows, so if I want to reference them I'm able to do so without having to lose all of my other open windows.The ability to mark results that have already been seen is very useful and utilizes an interface that no other EMR has been able to perfect. Review collected by and hosted on G2.com.

It takes forever to load even after doing something as simple as changing the time of an appointment, or worse, thinking about changing the time of an appointment but dragging it back into its original location.I dislike the integration with other systems, specifically with FollowMyHealth notes from patients.The interface is not as aesthetically pleasing as some other EMRs are. When creating your own patient lists, there are limitations on how to organize the list locations. Review collected by and hosted on G2.com.

It works nicely with minimal errors,it has appealing display which keeps the user motivated,it is easy to understand and customizable more so its easily integrates Review collected by and hosted on G2.com.

The fact that its acient it lacks modern features which need to be improved. Its not well featured to support customer and not as quick as we would like it to be in our facility Review collected by and hosted on G2.com.

Everything is in one place and easier to look into labs previous notes Review collected by and hosted on G2.com.

Slow sometimes and looks clumsy to work with Review collected by and hosted on G2.com.

The product is good for what the current needs are and is reliable. Good options to export data. Good pre-made reports as long as you understand the limitations of the reports. very user friendly and intuitive. Allows for easy export to excel and text files. Variations of different reports that can be by Date of Service of posting data. This has been very valuable to me. Review collected by and hosted on G2.com.

The customer service is bad and the reps are not knowledgeable. Inquires get unanswered for a long time and the answer has been that they are not a data company and can't help us.

Very risky to invest in a product lie this because the company is not moving in the right direction and may loose is competitive advantage as it has expertise in medical billing bit not in database design and certainly not in servicing customers. Many known errors in reports are not addressed. Review collected by and hosted on G2.com.

Ease of use, cost is reasonable, cloud access Review collected by and hosted on G2.com.

Sometimes pages take too long to load and it ends up causing delays in my day Review collected by and hosted on G2.com.

Easy to use and customisable.its very suitable for small and midsize physicians practice facilities . Its easy to learn its use Review collected by and hosted on G2.com.

Navigation is not easy.frequent crushes at times brings unexpected inconveniences. Management team not very reliable Review collected by and hosted on G2.com.

Home screen with problem list, meds, notes all available. I like the recent upgrade where there is a list of recent common orders, based on both my behaviors and that of our practice. Review collected by and hosted on G2.com.

Multiple clicks to complete tasks or get to a point where you need to go. I don't like how there is not a way to assign my inbox to a particular user when away. I don't like how emails simply disappear after sending, if I don't first save to chart prior to sending. Review collected by and hosted on G2.com.