Altera Digital Health - EHR Reviews & Product Details

Allscripts enterprise-wide solution, Sunrise, improves care delivery across the continuum of care while also optimizing financial outcomes. A single integrated clinical, financial, and operational platform provides an accurate patient record at the point of care; and a configurable approach enables customization to meet your organization's needs. Integrated financials and analytics improve revenue capture, billing, and receivables management—all on a single database. A user-centered approach to design and development delivers innovative features that drive ease of use and reduce clinician burden.

Seller

Altera Digital Health

Discussions

Altera Digital Health - EHR Community

Solution Type

Best-of-Breed

Overview by

Stephanie Berry (Marketing Operations + Data Enthusiast | MBA | Marketo Certified Expert)

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 88 real user reviews.

Perceived Cost

$$$$$

G2 reviews are authentic and verified.

Here's how.

Kristen U.

Medical Provider

Mid-Market (51-1000 emp.)

8/29/2019

"Good eHR"

4.5/5

What do you like best about Altera Digital Health - EHR?

Reliable. Easy to use and clear. Communication between other providers and with patients goes off without a hitch. You can trust it your labs in messages and imaging results are getting where they need to go. Review collected by and hosted on G2.com.

What do you dislike about Altera Digital Health - EHR?

You have to get IT to build or customize documentation templates, at least in the cases I've worked with it. I prefer eHRs where users can take care of that themselves and not wait on IT. Review collected by and hosted on G2.com.

Charlette O.

Clinical Nurse

Medical Practice

Mid-Market (51-1000 emp.)

8/26/2019

"Simple EHR tool review."

4.5/5

What do you like best about Altera Digital Health - EHR?

Ability to open multiple windows tabs and able to see the documents from any desktop. Review collected by and hosted on G2.com.

What do you dislike about Altera Digital Health - EHR?

Unable to see patients appointment history on the appointment window. Review collected by and hosted on G2.com.

Recommendations to others considering Altera Digital Health - EHR:

I wouldnt give it a high recommendation as such for it has many flaws but all in all it is not that bad. Review collected by and hosted on G2.com.

What problems is Altera Digital Health - EHR solving and how is that benefiting you?

For record keeping, patients history writing and tracking of vaccines and general record keeping. Review collected by and hosted on G2.com.

Aziz S.

Resident

Enterprise (> 1000 emp.)

3/6/2019

"Simple and easy"

4/5

What do you like best about Altera Digital Health - EHR?

I especially like the acronym expansion feature in this EHR. It saves such a valuable time and effort to type notes because of it. Review collected by and hosted on G2.com.

What do you dislike about Altera Digital Health - EHR?

I dislike how the program can sometimes be slow and unexpectedly close on me. Review collected by and hosted on G2.com.

Recommendations to others considering Altera Digital Health - EHR:

If you are using paper notes, I would recommend that you don't hesitate one moment and adopt Allscripts for your needs. Review collected by and hosted on G2.com.

What problems is Altera Digital Health - EHR solving and how is that benefiting you?

Allscripts is especially beneficial for keeping all the health records accessible from anywhere in the hospital. The convenience of accessing all the health records for any patient is really convenient. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

7/22/2019

"RN review"

1/5

What do you like best about Altera Digital Health - EHR?

Charting to exception has made charting more time efficient Review collected by and hosted on G2.com.

What do you dislike about Altera Digital Health - EHR?

I STRONGLY dislike the fact there is not one single format and the use has to constantly "add" different categories. There have been several times that significant information has been missed simply because there is not place to enter data from the get go. The use has to add a category and then chart. I strongly feel that this would inevitably made physical assessments less accurate when looking at them in a retrospective view. Review collected by and hosted on G2.com.

Selina I.

Clinical Information Manager

Medical Practice

Enterprise (> 1000 emp.)

12/18/2018

"Allscripts EHR is outdated and not user-friendly!"

0/5

What do you like best about Altera Digital Health - EHR?

I like being able to view the labs, notes, and records all in one application. It's a convenient tool in theory for this purpose...however, most of the time, Allscripts crashes because it is so old and becomes overwhelmed by multiple tabs being opened. Review collected by and hosted on G2.com.

What do you dislike about Altera Digital Health - EHR?

Allscripts EHR does not allow for whole-hospital system access. At my site, there are multiple buildings, physician offices, and departments...but we are not able to see anything from essentially any other department for a patient who comes in. Additionally, I am involved in research and clinical trials. Allscripts does not allow for any errors or mistakes! It does not let you backtrack when you are trying to input a lab order or want to amend an order... Lastly, Allscripts EHR crashes MULTIPLE times a day...this is truly just unacceptable. Review collected by and hosted on G2.com.

Recommendations to others considering Altera Digital Health - EHR:

I would advise NOT to use this painfully awful system. Use Epic instead! Epic centralizes all aspects of the EHR so you are not scrambling for records from other departments or physician offices. Review collected by and hosted on G2.com.

What problems is Altera Digital Health - EHR solving and how is that benefiting you?

I have not solved any business problems with Allscripts EHR and there are absolutely no benefits to using this archaic system. Review collected by and hosted on G2.com.

Nilesh P.

Contributor

Computer Software

Small-Business (50 or fewer emp.)

12/15/2018

"Nice EHR software"

5/5

What do you like best about Altera Digital Health - EHR?

Software was very easy to use and I liked the user interface which makes it so easy for new user to get familier with the software and solve the complex cases in less time. License cost is moderate and this is what makes one of the plus points for it. I would recommend it to everyone where time and money is important. Review collected by and hosted on G2.com.

What do you dislike about Altera Digital Health - EHR?

More need of tooltips and detailed documentation along with quick customer support. Product documentation is not detailed and this increases the dependency on the customer support. If the documentation is improved this will be the great product to use. Review collected by and hosted on G2.com.

Recommendations to others considering Altera Digital Health - EHR:

If you want to reduce time for processing and reduce cost of licensing then go for it. If you want to reduce time for processing and reduce cost of licensing then go for it. If you want to reduce time for processing and reduce cost of licensing then go for it. If you want to reduce time for processing and reduce cost of licensing then go for it. If you want to reduce time for processing and reduce cost of licensing then go for it. Review collected by and hosted on G2.com.

What problems is Altera Digital Health - EHR solving and how is that benefiting you?

We had training issue for new users. It used to take lot of time but this software helped to reduce the training time and hence processing time also reduced. This was one big plus for us. We had training issue for new users. It used to take lot of time but this software helped to reduce the training time and hence processing time also reduced. This was one big plus for us. We had training issue for new users. It used to take lot of time but this software helped to reduce the training time and hence processing time also reduced. This was one big plus for us. We had training issue for new users. It used to take lot of time but this software helped to reduce the training time and hence processing time also reduced. This was one big plus for us. We had training issue for new users. It used to take lot of time but this software helped to reduce the training time and hence processing time also reduced. This was one big plus for us. Review collected by and hosted on G2.com.

Selina I.

Research Coordinator

Enterprise (> 1000 emp.)

12/18/2018

"All Scripts is outdated and not user-friendly!"

0/5

What do you like best about Altera Digital Health - EHR?

I like being able to view the patient chart, labs, and notes all in one app. Review collected by and hosted on G2.com.

What do you dislike about Altera Digital Health - EHR?

The interface is extremely outdated and the system is not forgiving if you make an error while putting in labs, for example. It is not user-friendly, which is unfortunate given the complexity of working in clinical trials and research. Review collected by and hosted on G2.com.

Recommendations to others considering Altera Digital Health - EHR:

Update the interface so it does not look like it's from 1995. Additionally, make it easier to back track and correct a mistake while inputting an order. Review collected by and hosted on G2.com.

What problems is Altera Digital Health - EHR solving and how is that benefiting you?

There are no business problems to be solved with Allscripts EHR. Unlike Epic EHR, this system does not sync across the hospital system so you cannot view a physician's note from another department. There are no benefits to this system. Review collected by and hosted on G2.com.

Michael K.

Pediatric Hematology/Oncology Fellow

Hospital & Health Care

Enterprise (> 1000 emp.)

1/6/2018

"MD Review of Allscripts"

4/5

What do you like best about Altera Digital Health - EHR?

Its intuitive for the most part. Excellent Organization in a doc friendly way. Review collected by and hosted on G2.com.

What do you dislike about Altera Digital Health - EHR?

I am not sure if its our servers but it can be slow at times. Doesnt autosave notes Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

12/27/2018

"Allscripts is all that and a bag of scripts"

5/5

What do you like best about Altera Digital Health - EHR?

I have been using Allscripts for 5 years now and I love it. The software is very user friendly. With all software you will need a little bit of training. Once you start using it, it is very easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Altera Digital Health - EHR?

There is not much I don't like from Allscripts. I wish they had bigger icons to view the different sections. Review collected by and hosted on G2.com.

Recommendations to others considering Altera Digital Health - EHR:

This is a great software. I highly recommend this software Review collected by and hosted on G2.com.

What problems is Altera Digital Health - EHR solving and how is that benefiting you?

The business problems that I'm solving with Allscripts are reducing the risk of medical errors. The doctors get all the information that they need to assess the patients' needs and symptoms. Review collected by and hosted on G2.com.