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Allscripts EHR Reviews & Product Details


What is Allscripts EHR?

Allscripts enterprise-wide solution, Sunrise, improves care delivery across the continuum of care while also optimizing financial outcomes. A single integrated clinical, financial, and operational platform provides an accurate patient record at the point of care; and a configurable approach enables customization to meet your organization's needs. Integrated financials and analytics improve revenue capture, billing, and receivables management—all on a single database. A user-centered approach to design and development delivers innovative features that drive ease of use and reduce clinician burden.

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Allscripts EHR Profile Details

Allscripts EHR Profile Details

Vendor
Allscripts
Company Website
Year Founded
1986
Total Revenue (USD mm)
1,549
HQ Location
Chicago, IL
Ownership
NASDAQ: MDRX
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
9,271
Twitter
@Allscripts
Twitter Followers
20,893
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Allscripts EHR Reviews

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1-50 of 78 total Allscripts EHR reviews

Allscripts EHR Reviews

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1-50 of 78 total Allscripts EHR reviews
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Allscripts EHR review by Aleksandra M.
REVENUE CYCLE SPECIALIST
Hospital & Health Care
Enterprise
(5001-10,000 employees)
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Verified Current User
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"Good product with limited opportunities for development and limited future"

What do you like best?

The product is good for what the current needs are and is reliable. Good options to export data. Good pre-made reports as long as you understand the limitations of the reports. very user friendly and intuitive. Allows for easy export to excel and text files. Variations of different reports that can be by Date of Service of posting data. This has been very valuable to me.

What do you dislike?

The customer service is bad and the reps are not knowledgeable. Inquires get unanswered for a long time and the answer has been that they are not a data company and can't help us.

Very risky to invest in a product lie this because the company is not moving in the right direction and may loose is competitive advantage as it has expertise in medical billing bit not in database design and certainly not in servicing customers. Many known errors in reports are not addressed.

Recommendations to others considering the product

Make sure you understand the limitations of reporting and customer service and be prepared to switch to another product long term. Midterm this might be OK but not for more than 5 years from now. We contacted them to inform them of few serious flows in their report design and the options to calculate work and total rvus and also some other smaller issues and they told us they will not address our concern because they are "not a data company".

What business problems are you solving with the product? What benefits have you realized?

Access to billing data; export and analysis of data. I make dashboards for about 84 providers and 14 divisions.

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Allscripts EHR review by Wendy P.
Family Physician
Medical Practice
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"AllScripts Review"

What do you like best?

Home screen with problem list, meds, notes all available. I like the recent upgrade where there is a list of recent common orders, based on both my behaviors and that of our practice.

What do you dislike?

Multiple clicks to complete tasks or get to a point where you need to go. I don't like how there is not a way to assign my inbox to a particular user when away. I don't like how emails simply disappear after sending, if I don't first save to chart prior to sending.

Recommendations to others considering the product

Clunky to use, a lot of clicks to get to where you need to go. Cheaper than Epic, which I used in residency, but I miss the increased functionality of Epic. Though this made Epic more daunting to learn, once I did get used to Epic, I found it more conducive to my needs, e.g. smart lists and smart phrases were easier to create. Also free texting is much more cumbersome, as you are typically forced to click on various drop down boxes for review of systems and exam/vitals, which I hate. Just more clicks and more things I have to select, or at the least deselect things. There are ways to customize exams and ROS but this also is cumbersome and not very straightforward.

What business problems are you solving with the product? What benefits have you realized?

Ability to document notes and billing levels, and then helps office manager bill. This is a seamless process requiring less paperwork, and leaves an electronic trail when reviewing a patient's chart.

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Allscripts EHR review by Selina I.
Clinical Information Manager
Medical Practice
Enterprise
(1001-5000 employees)
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"Allscripts EHR is outdated and not user-friendly!"

What do you like best?

I like being able to view the labs, notes, and records all in one application. It's a convenient tool in theory for this purpose...however, most of the time, Allscripts crashes because it is so old and becomes overwhelmed by multiple tabs being opened.

What do you dislike?

Allscripts EHR does not allow for whole-hospital system access. At my site, there are multiple buildings, physician offices, and departments...but we are not able to see anything from essentially any other department for a patient who comes in. Additionally, I am involved in research and clinical trials. Allscripts does not allow for any errors or mistakes! It does not let you backtrack when you are trying to input a lab order or want to amend an order...

Lastly, Allscripts EHR crashes MULTIPLE times a day...this is truly just unacceptable.

Recommendations to others considering the product

I would advise NOT to use this painfully awful system. Use Epic instead! Epic centralizes all aspects of the EHR so you are not scrambling for records from other departments or physician offices.

What business problems are you solving with the product? What benefits have you realized?

I have not solved any business problems with Allscripts EHR and there are absolutely no benefits to using this archaic system.

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Allscripts EHR review by Nilesh P.
Contributor
Computer Software
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"Nice EHR software"

What do you like best?

Software was very easy to use and I liked the user interface which makes it so easy for new user to get familier with the software and solve the complex cases in less time. License cost is moderate and this is what makes one of the plus points for it. I would recommend it to everyone where time and money is important.

What do you dislike?

More need of tooltips and detailed documentation along with quick customer support. Product documentation is not detailed and this increases the dependency on the customer support. If the documentation is improved this will be the great product to use.

Recommendations to others considering the product

If you want to reduce time for processing and reduce cost of licensing then go for it. If you want to reduce time for processing and reduce cost of licensing then go for it. If you want to reduce time for processing and reduce cost of licensing then go for it. If you want to reduce time for processing and reduce cost of licensing then go for it. If you want to reduce time for processing and reduce cost of licensing then go for it.

What business problems are you solving with the product? What benefits have you realized?

We had training issue for new users. It used to take lot of time but this software helped to reduce the training time and hence processing time also reduced. This was one big plus for us. We had training issue for new users. It used to take lot of time but this software helped to reduce the training time and hence processing time also reduced. This was one big plus for us. We had training issue for new users. It used to take lot of time but this software helped to reduce the training time and hence processing time also reduced. This was one big plus for us. We had training issue for new users. It used to take lot of time but this software helped to reduce the training time and hence processing time also reduced. This was one big plus for us. We had training issue for new users. It used to take lot of time but this software helped to reduce the training time and hence processing time also reduced. This was one big plus for us.

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Allscripts EHR review by Aziz S.
Resident
Enterprise
(5001-10,000 employees)
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"Simple and easy"

What do you like best?

I especially like the acronym expansion feature in this EHR. It saves such a valuable time and effort to type notes because of it.

What do you dislike?

I dislike how the program can sometimes be slow and unexpectedly close on me.

Recommendations to others considering the product

If you are using paper notes, I would recommend that you don't hesitate one moment and adopt Allscripts for your needs.

What business problems are you solving with the product? What benefits have you realized?

Allscripts is especially beneficial for keeping all the health records accessible from anywhere in the hospital. The convenience of accessing all the health records for any patient is really convenient.

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Allscripts EHR review by harshendra a.
Interface analyst
Mid-Market
(201-500 employees)
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"Certified EHR with easy integration with different labs."

What do you like best?

Organization is intuitive and there is a lot of functionality to run reports. It is relatively reliable in that it does what it's supposed to do.I appreciate that I can open past notes in separate windows, so if I want to reference them I'm able to do so without having to lose all of my other open windows.The ability to mark results that have already been seen is very useful and utilizes an interface that no other EMR has been able to perfect.

What do you dislike?

It takes forever to load even after doing something as simple as changing the time of an appointment, or worse, thinking about changing the time of an appointment but dragging it back into its original location.I dislike the integration with other systems, specifically with FollowMyHealth notes from patients.The interface is not as aesthetically pleasing as some other EMRs are. When creating your own patient lists, there are limitations on how to organize the list locations.

Recommendations to others considering the product

Great tool but comes up with a hefty price.After sales support is good too.

What business problems are you solving with the product? What benefits have you realized?

Yes, it was a nice platform that is integrable to other hospital systems.Make sure you get a good team of analysts and consultants for roll out.Ensure whether or not integration with existing platforms is possible.

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Allscripts EHR review by Selina I.
Research Coordinator
Enterprise
(5001-10,000 employees)
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"All Scripts is outdated and not user-friendly!"

What do you like best?

I like being able to view the patient chart, labs, and notes all in one app.

What do you dislike?

The interface is extremely outdated and the system is not forgiving if you make an error while putting in labs, for example. It is not user-friendly, which is unfortunate given the complexity of working in clinical trials and research.

Recommendations to others considering the product

Update the interface so it does not look like it's from 1995. Additionally, make it easier to back track and correct a mistake while inputting an order.

What business problems are you solving with the product? What benefits have you realized?

There are no business problems to be solved with Allscripts EHR. Unlike Epic EHR, this system does not sync across the hospital system so you cannot view a physician's note from another department. There are no benefits to this system.

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Allscripts EHR review by User in Hospital & Health Care
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"Affordable to small and midsized hospitals.very simple understand."

What do you like best?

It's the very cheap software to the starting hospitals.very simple and walk over software to learn.have you ever planned to make your work done with passion?then if yes install allscripts ehr to motivate your workers and you will enjoy using allscripts ehr,I mean it's nice.its super to install it for your employees

What do you dislike?

Connection with other departments is not well catered for thus not well integrated.inconviniencies may occur due to it's break downs some times.its not very fast in operation as you may want it to be but it's owesome to use.

Recommendations to others considering the product

This is the very best software to be installed in hospitals that are growing and want to achieve the very best objectives.it has a very easy skills to learn and simple to use as well.thank me later after installing allscripts ehr.i mean it is amazing

What business problems are you solving with the product? What benefits have you realized?

It has made everyone using it in hospital love his work.its easily customized and versatile.it has an e-fax which make communications with patients available thus avoiding many patients in hospital

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Allscripts EHR review by Mary Lynn C.
RN Care Coordinator
Hospital & Health Care
Small-Business
(11-50 employees)
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"All scripts making life easier"

What do you like best?

I use All scripts to gain access to physician office charts in order to provide Case Management to patients at home. I am able to see office visit notes, consults, medication lists etc.

What do you dislike?

It is very busy to look at. Once I select a document to view, it opens in another window and is easy to read. But the list of occursnces is congested and I really have to look to find what I am looking for.

Recommendations to others considering the product

It is a good platform for physician notes and manages items that need attention, including preventative health screenings that are due.

What business problems are you solving with the product? What benefits have you realized?

I work for several Phrygian practices and All Scripts allows me to manage many patients from all practices from a remote location. I used to have to call the office to request they fax me the information I needed.

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Allscripts EHR review by User
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"E-fax available.very easy to use and a friend to operator,making it suitable to small facilities"

What do you like best?

Has e-fax feature.learning about it is encouraging due to its simplicity.it's huge features make it suitable in a hospital facility which require efficiency on top.Allscript ehr layout is simplest and the best in an hospital.

What do you dislike?

I hate how technical support team is slow with the software crushing sometimes.technical support team need to be improved to reach the standads of the software allscript ehr.

Recommendations to others considering the product

You have a small to midsize hospital requiring quality affordable service,then employ Allscript ehr which is easy to operate,user friend,simple to learn about and cheap to afford.No clicks no regrets.

What business problems are you solving with the product? What benefits have you realized?

it has raised hospital standard in a number of ways due to e-fax feature and being versatile and customizable.has increased our clients due to it quality outcome.hospital income is raised and there are minimal cmplains of clients now.Allscript ehr is awesome.

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Allscripts EHR review by User in Information Technology and Services
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"Allscripts is all that and a bag of scripts"

What do you like best?

I have been using Allscripts for 5 years now and I love it. The software is very user friendly. With all software you will need a little bit of training. Once you start using it, it is very easy to navigate.

What do you dislike?

There is not much I don't like from Allscripts. I wish they had bigger icons to view the different sections.

Recommendations to others considering the product

This is a great software. I highly recommend this software

What business problems are you solving with the product? What benefits have you realized?

The business problems that Im solving with Allscripts are reducing the risk of medical errors. The doctors get all the information that they need to assess the patients needs and symptoms.

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Allscripts EHR review by Wincate N.
Clinical Pharmacist
Hospital & Health Care
Small-Business
(11-50 employees)
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"Allscript ehr being versatile and well customizable makes it great for use in small facilities "

What do you like best?

It's cheap hence suitable for small and midsize hospitals.allscript ehr has a nice outlook and its simple to learn it use. its generally easy to use

What do you dislike?

Integration of allscript ehr is not very good. management team is not reliable and is slow. The software crushes at times making inconveniences

Recommendations to others considering the product

Since allscript has reduced paperwork and enabled as solve the problem of delay in the hospital and the fact that its customizable i recommend for small and midsize hospitals

What business problems are you solving with the product? What benefits have you realized?

Being user friendly has enabled every doctor love is work thus solving delay problem and attending to many patients.it has enabled our small facility deal with large number of patients

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Allscripts EHR review by Joyleen M.
Clinical officer
Hospital & Health Care
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"Allscript ehr is customizable and waste less paper"

What do you like best?

It works nicely with minimal errors,it has appealing display which keeps the user motivated,it is easy to understand and customizable more so its easily integrates

What do you dislike?

The fact that its acient it lacks modern features which need to be improved. Its not well featured to support customer and not as quick as we would like it to be in our facility

Recommendations to others considering the product

Works nicely with minimal errors and is easy to understand and customize,it also wastes less paper thus recommendable for use due to economical purposes.

What business problems are you solving with the product? What benefits have you realized?

Ability to give out appealing displays which are user friendly and appealing to customer example prescriptions and print outs from radiology department

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Allscripts EHR review by User in Hospital & Health Care
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"Clunky but works"

What do you like best?

Organization is intuitive and there is a lot of functionality to run reports. It is relatively reliable in that it does what it's supposed to do, albeit slowly.

What do you dislike?

It's very slow even to do basic tasks, the aesthetic is reminiscent of AOL 2003. It takes forever to load even after doing something as simple as changing the time of an appointment, or worse, thinking about changing the time of an appointment but dragging it back into its original location.

What business problems are you solving with the product? What benefits have you realized?

It functions as an electronic medical record and works well in that regard. I'm unaware of any problems resulting in our use of Allscripts/ netsmart or problems that were solved by the same.

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Allscripts EHR review by Emily S.
Mid-Market
(201-500 employees)
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"Easy to use and efficietn"

What do you like best?

Using all scripts has made it easier than ever to obtain vital health records on patients.

What do you dislike?

I dislike the lack of organization between the various screens.

Recommendations to others considering the product

EHR is amazing, it will make your life much easier.

What business problems are you solving with the product? What benefits have you realized?

I am now able to pull medical records from any office in the same health systems which Improves patient visits and their quality of care.

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Allscripts EHR review by User in Higher Education
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"Basic and functional with some nice additional features"

What do you like best?

Allscripts is really easy from a provider's perspective because it allows me to reference the patient's chart and past notes all in one place, with minimal clicking back and forth. I appreciate that I can open past notes in separate windows, so if I want to reference them I'm able to do so without having to lose all of my other open windows. I also very much appreciate that the e-prescribing mechanism shows me clearly whether the prescription has been transmitted in real time.

What do you dislike?

I dislike the integration with other systems, specifically with FollowMyHealth notes from patients. There is often a lag time between when I get notification of the patient's message and when they sent it, so that by the time I see it they have already called with the same issue to follow up about an answer.

Also, there is limited ability to customize as a user in a large practice group. The practice group decides on the note templates, and there is no way as an individual to personalize the note.

Recommendations to others considering the product

Allscripts can't do everything, but it does a decent job of integrating information from multiple sources. It's also really easy to use once you get used to it.

What business problems are you solving with the product? What benefits have you realized?

Allscripts EHR lets me keep medical records on my patients, e-prescribe, and also collaborate with my colleagues through internal messaging. It allows me to coordinate care without having to wait for a call back or wait on hold while trying to talk to other busy providers.

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Allscripts EHR review by User in Hospital & Health Care
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"Simple to use and user reliable"

What do you like best?

We'll customized especially when used by clinicians.it has helped clinical communication enabling customization..it's very easy to use and versatile.do you need huge profit in an hospital with super service,if yes employ allscripts ehr very suited in an hospital facility.

What do you dislike?

It's not well integrated and it is slow in operation creating crowds in hospital departments especially in cliniacian offices.

Recommendations to others considering the product

It's layout is simple and it suits both small and midsize hospitals since it is not expensive to install.

What business problems are you solving with the product? What benefits have you realized?

It has increased number of clients giving room for more profit and work flow is owesome since allscripts is user friendly and easy to use and learn on use.it has enabled team work due to it's easeness of learning operation and using.

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Allscripts EHR review by User
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"Versatile and customisable with an e-fax very characterised for a health facility "

What do you like best?

The layout is owesome and very simple. It is a friend to user and very easy to click on usage. The e-fax makes the software owesome in hospital departments.

What do you dislike?

Navigation is not easy Which make it slow to install in a busy hospital .software management is not reliable.

Recommendations to others considering the product

The very best for small hospitals and mid size hospital due to low cost. Learning it's use is simple making it the best to install.it is efficient with simple layout.

What business problems are you solving with the product? What benefits have you realized?

Has raised hospital standard due to its easy way of operation and simple layout.E-fax has made our hospital realise the big dream of huge profits and large number of clients due to its easenes of operation and e-fax feature

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Allscripts EHR review by User in Hospital & Health Care
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"Allscripts is a good EMR but has much to improve on"

What do you like best?

The ability to mark results that have already been seen is very useful and utilizes an interface that no other EMR has been able to perfect.

What do you dislike?

Allscripts has a long way to go to become a system like Epic. It is not customizable for each user, and because of this lack of flexibility, it is sometimes hard to use. The interface is not as aesthetically pleasing as some other EMRs are. When creating your own patient lists, there are limitations on how to organize the list locations.

What business problems are you solving with the product? What benefits have you realized?

The EMR gets the job done at a basic and simple level and delivers what it promises. It is a huge improvement from the paper chart days and is definitely easier to use than most of the EMRs on the market.

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Allscripts EHR review by User in Hospital & Health Care
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"MD Experience w/ Allscripts"

What do you like best?

Allscripts allows office staff to organize our medical documents by type, which is very helpful (i.e. I can find pathology reports, consultations, etc quickly). I also like that there is an integrated PACS viewer, so I can review my patient's films without having to log into PACS.

What do you dislike?

My biggest gripe with Allscripts is the way it displays labs - the scanned papers are essentially thrown together in no meaningful way, and there is no way to trend values. Fixing this would be very helpful. Also, allowing us to sort the patient's notes by the author's service (i.e. PMD, surgeon, etc) would be helpful.

Recommendations to others considering the product

Requires a few hours to get acquainted with

What business problems are you solving with the product? What benefits have you realized?

Allscripts has allowed our large health system to start keeping more integrated records across different service lines.

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Allscripts EHR review by Fenardz O.
Chief Clinical Officer
Hospital & Health Care
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"The software is owesome in terms of layout and easeness of use.its customisable"

What do you like best?

Easy to use and customisable.its very suitable for small and midsize physicians practice facilities . Its easy to learn its use

What do you dislike?

Navigation is not easy.frequent crushes at times brings unexpected inconveniences. Management team not very reliable

Recommendations to others considering the product

Its very suitable for small and midsize facilities thus suitable for growing health facilities.i love allscript ehr

What business problems are you solving with the product? What benefits have you realized?

It has enabled our facility serve many customers at ago due to its friendiliness to user and its fast processing.its great to our small facility

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Allscripts EHR review by User in Medical Practice
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"Needs to be more streamlined"

What do you like best?

Allscripts functions great on a very basic level. I like that you can easily look at past medical history, notes from physicians and therapists all in one program.

What do you dislike?

Allscripts needs to be more streamlined (i.e should be able to easily move from schedule, to billing and documenting). me, the program desktop seems very cluttered.

What business problems are you solving with the product? What benefits have you realized?

I like that you can easily look at past medical history, notes from physicians and therapists all in one program. So before an initial evaluation for PT, I can review old doctor notes and view imaging.

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Allscripts EHR review by User
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"AllScripts makes charting easier"

What do you like best?

I really like the organization of Allscripts and the layout of the file. Lab values, vitals, and notes are all easy to find in Allscripts because the layout makes sense.

What do you dislike?

I dislike that it is difficult to search for and place an order if you don't know the precise title. Most EHR systems have a way of searching for a partial title, but Allscripts' search method is too difficult and cumbersome to use. I also dislike that the allergies are in small font and do not really draw your eye the way they do on Epic.

What business problems are you solving with the product? What benefits have you realized?

It is easy to chart in Allscripts, saving time spent on charting and allowing more time with patients.

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Allscripts EHR review by User in Hospital & Health Care
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"Do your research when choosing a EMR"

What do you like best?

A nice EMR, can be customized to your physician and practice needs.

What do you dislike?

Constant expense, lousy support, inability to integrate or interface with some other applications

Recommendations to others considering the product

Do your homework. Compare many before deciding. Ask other colleagues what they use, their likes/dislikes.

What business problems are you solving with the product? What benefits have you realized?

We are efficiently charting patient information, meeting requirements and measures, using state of the art software to document patient histories.

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Allscripts EHR review by Ashley G.
Medical Assistant
Hospital & Health Care
Small-Business
(11-50 employees)
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"Allscripts ehr"

What do you like best?

I like that it is an electronic medical record versus paper but I believe that is the only thing I like

What do you dislike?

Pretty much everything since the new update in October. The program crashes too often.

Recommendations to others considering the product

It's functional but there are alot of bugs that need worked out

What business problems are you solving with the product? What benefits have you realized?

It's nice that we can send tasks to each other especially on busy days and we don't have to have alot of post it notes all over

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Allscripts EHR review by Tiffany F.
Medical Receptionist
Medical Practice
Small-Business
(2-10 employees)
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"OK I guess"

What do you like best?

nothing. I would love to go back to pencil and paper to schedule appointments

What do you dislike?

so many errors. so many clicks to perform one action

What business problems are you solving with the product? What benefits have you realized?

So many errors

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Allscripts EHR review by Rainer J.
PM Administrator
Hospital & Health Care
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"Compatible Medical Software"

What do you like best?

I enjoy the functionality and ease of this software. The help section is so informative as well as Client Connect.

What do you dislike?

When merging patient accounts everything does not merge.

Recommendations to others considering the product

Give it a try. I like that fact that we also have Phreesia which is very compatible with Allscripts and we also have the EHR.

What business problems are you solving with the product? What benefits have you realized?

We are able to run reports to capture specific data for our clinic and A/R

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Allscripts EHR review by Consultant in Education Management
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"Allscripts gets the job done"

What do you like best?

The best part about Allscripts is that it connects me to thousands of physicians, hospitals, and in home services all under one roof. The tools utilized address most aspects of the health industry.

What do you dislike?

I believe Allscripts could connect to even more healthcare systems in the future.

Recommendations to others considering the product

Rely on their customer service to help with any questions you may have. They are a great team to work with and have many abilities when it comes to knowing their system.

What business problems are you solving with the product? What benefits have you realized?

Allscript is financially managing our health population, in addition to precision medicine solutions help connect our company and services to the community. Therefore, Allscript is helping to connect us to the community in ways we were never able to before.

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Allscripts EHR review by Kelsey H.
Mid-Market
(501-1000 employees)
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"Works great"

What do you like best?

I am able to see a snapshot of patient when I open a chart. I can see upcoming orders and easily see when a prescription was ordered

What do you dislike?

Very few things. Sometimes I have to send in a ticket for minor things such as missing letters. Nothing major

What business problems are you solving with the product? What benefits have you realized?

Improving patient care and communication with FYI alerts

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Allscripts EHR review by Elizabeth B.
Enterprise
(1001-5000 employees)
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"Allscripts EMR"

What do you like best?

I feel that Allscripts is very user friendly and I love that it has an audit trail unlike some of its competitors.

What do you dislike?

I feel that some aspects of Allscripts are out dated and could benefit from some improvements.

What business problems are you solving with the product? What benefits have you realized?

I have used Allscripts in the past for management of electronic medical records.

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Allscripts EHR review by Joanie M.
RN
Hospital & Health Care
Mid-Market
(51-200 employees)
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"Using Allscripts as a provider and as a RN for over 10 years"

What do you like best?

User friendly

Intuitive

Reliable

Easy to sort information

What do you dislike?

Not set up for OB like other programs

Large empty columns make searching for information longer than other similar programs

Recommendations to others considering the product

Classes are very helpful

Experiment when in class on substitute patients

What business problems are you solving with the product? What benefits have you realized?

Patient charting

Charting review

Plan of care initiated based on results

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Allscripts EHR review by Administrator in Hospital & Health Care
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"PARAGON EXPERIENCE"

What do you like best?

User friendly interface. Easy reporting. Easy logistics and error interface.

What do you dislike?

Lack of ability to really customize fo providers

Recommendations to others considering the product

None

What business problems are you solving with the product? What benefits have you realized?

Benefits include easy access to patient records and ability to treat quickly amd conveniently. We do have an issue woth quick turn arounds times on reported problems and lack of knowledge from support staff.

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Allscripts EHR review by Kelly F.
Nutritionist
Hospital & Health Care
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"user friendly but very in depth"

What do you like best?

I really liked how once you got the hang of it it was user friendly but there are so many intricate things about it that it does take time.

What do you dislike?

I used this at a previous job and the training for this took a week, unlike some other programs where you could learn them in a day.

What business problems are you solving with the product? What benefits have you realized?

It kept us very organized and it was very hard to make an error on a patient chart

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"Not as user friendly as it could be"

What do you like best?

Easy to use schedule. You can use different colors to help identify a room.

What do you dislike?

This is not a user friendly program. It takes a while to learn it. The drop down menus are not well organized and when new things are added they are just given an extra word instead of replacing the current ones. It causes a lot of clutter.

Recommendations to others considering the product

Consider it is hard to learn

What business problems are you solving with the product? What benefits have you realized?

A medical charting program. Using the program for electronic medical records.

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Allscripts EHR review by Nicole G.
President
Hospital & Health Care
Small-Business
(11-50 employees)
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"Used AllScripts for Hospital Based CaseManagement Reviews"

What do you like best?

Easy to navigate, no learning curve, new users should have no issues with use

What do you dislike?

I don't like some of the layout and that Citrix interaction leads to crashes

Recommendations to others considering the product

Many hospital Case Managers are familiar with AllScripts

What business problems are you solving with the product? What benefits have you realized?

EHR, non come to mind

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"Registered Nurse"

What do you like best?

Our institution is using Allscripts Patient Flow Manager. The most important thing that really helps us is that it allows us to have transparency in the bed situation in our hospital. It allows us to plan ahead of time in terms of allocating staff and resources and what is the expectation in terms of bed situation in our unit.

What do you dislike?

The interface is quite slow to load, and sometimes there is a lag in the information presented on the dashboard. Also, the interface is quite challenging for first-time users.

Recommendations to others considering the product

Yes, it was a nice platform that is integrable to other hospital systems.

What business problems are you solving with the product? What benefits have you realized?

Reducing wait times.

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"Work in ambulatory setting using AS Touchworks EHR "

What do you like best?

Simplicity, easy to use, not a hundred ways to do something in the system

What do you dislike?

Limited customization, not user friendly enough.

Recommendations to others considering the product

Make sure you get a good team of analysts and consultants for roll out

What business problems are you solving with the product? What benefits have you realized?

Stimulus admin for meaningful use and CQM measures reporting

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Allscripts EHR review by Utsab Raj P.
Resident in Internal Medicine
Medical Practice
Small-Business
(11-50 employees)
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"New version is fast"

What do you like best?

Everything is in one place and easier to look into labs previous notes

What do you dislike?

Slow sometimes and looks clumsy to work with

Recommendations to others considering the product

Needs to be faster and easier to use than current

What business problems are you solving with the product? What benefits have you realized?

Clinic notes

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Allscripts EHR review by Kristine C.
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Could be better "

What do you like best?

Easy to operate, lays everything out, things are easy to find, the flow works well

What do you dislike?

It crashes all the time and has lots of issues linking with the printer sometimes.

What business problems are you solving with the product? What benefits have you realized?

Electronic medical record keeping and communication

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Allscripts EHR review by Michael G.
Research Assistant
Hospital & Health Care
Enterprise
(10,001+ employees)
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"Allscripts EHR"

What do you like best?

It contains the medical records in an orderly fashion

What do you dislike?

Having to have separate EMR for outpatient and inpatient is incredibly frustrating. No dot phrases, templates

Recommendations to others considering the product

Do not use, increases hassle for providers

What business problems are you solving with the product? What benefits have you realized?

We use allscripts to compile medical records for patients.

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"allscripts EMR"

What do you like best?

It is better to use than paper charting and not very difficult to learn how to use

What do you dislike?

Slow, freezes, can only have one patient's chart open at a time. Not the most efficient system

What business problems are you solving with the product? What benefits have you realized?

Emergency medicine residency. Little benefits compared to other EMRs

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Allscripts EHR review by Adam R. S.
Nutrition Consultant
Computer Software
Small-Business
(2-10 employees)
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"Most user friendly EMR"

What do you like best?

Ease of use, cost is reasonable, cloud access

What do you dislike?

Sometimes pages take too long to load and it ends up causing delays in my day

What business problems are you solving with the product? What benefits have you realized?

No problems. Business is very efficient

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"Has potential"

What do you like best?

The clinical snapshot add on feature is great

What do you dislike?

Lacks integration with other platforms. Navigation is not intuitive

Recommendations to others considering the product

Ensure whether or not integration with existing platforms is possible

What business problems are you solving with the product? What benefits have you realized?

The clinical snapshot add on has been a major benefit

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"Basic EMR for basic needs "

What do you like best?

Allscripts is very easy to use in the sense that it's logical and it's very aesthetically pleasing. The format is large so it's easier for people that are far sighted. Works well with other software.

What do you dislike?

Not customizable, limited use and ability to capture all services rendered.

Recommendations to others considering the product

This is a good affordable solution to a rural hospital that doesn't see complicated cases and you can customize for EMTALA cases.

What business problems are you solving with the product? What benefits have you realized?

Chart capture, services rendered, accurate patient recording.

Helpful?