--- title: AIM Reviews meta_title: 'AIM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 18 reviews by the users' company size, role or industry to find out how AIM works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 18 scale: '5' date_modified: '2026-11-11' parent_category: name: Insurance url: https://www.g2.com/categories/insurance ---

AIM Reviews & Product Details

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User Insights

Average based on 18 real user reviews.

AIM Reviews (18)

Reviews

AIM Reviews (18)

3.8
18 reviews

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Pros & Cons

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Quintin S.
QS
Quintin S.
Mid-Market (51-1000 emp.)
"Streamlined Policy Writing with Top-Notch Support"
5/5
What do you like best about AIM?

I use AIM for policy writing, and it has made my life so much easier. I really like how AIM keeps everything organized and user-friendly when quoting. The embedded tools in the system make my job easier, especially the submission binding and product quoting. Instead of adding entities one by one, I can populate the data into fields, and it creates the quote for me. The initial setup was fairly easy, with our IT team handling most of it, and the trainers just showed us how to use it. AIM simplifies my tasks, and the way it streamlines things is a big plus. Review collected by and hosted on G2.com.

What do you dislike about AIM?

Sometimes there are small glitches where certain things won’t work. For example, when putting in locations and buildings, the system may glitch and not show any, even though they exist, or vice versa. Support has to go into the SQL server to fix the issue. Review collected by and hosted on G2.com.

MY
Michelle y.
Manager Financial Services
Mid-Market (51-1000 emp.)
"User-Friendly AIM with Handy Import/Export"
4/5
What do you like best about AIM?

AIM is user friendly, the import and export functions are very handy. Review collected by and hosted on G2.com.

What do you dislike about AIM?

Sometime there are issues after the upgrades Review collected by and hosted on G2.com.

AM
Angela M.
Mid-Market (51-1000 emp.)
"User-Friendly for Accounting, Needs Better Validation"
4/5
What do you like best about AIM?

I like how AIM is simple to use and easy to follow transactions. I enjoy the transparency when it comes to following transactions. Review collected by and hosted on G2.com.

What do you dislike about AIM?

I find Surplus Line Tax reporting, Reconciliations of DB Commissions, and limited validation rules when it comes to posting invoices to be areas where AIM could be improved. Review collected by and hosted on G2.com.

KW
Kristen W.
Mid-Market (51-1000 emp.)
"Needs Improvement in Accounting Features"
1.5/5
What do you like best about AIM?

I am a very new user to AIM, and I have just been enjoying learning the product so far. Review collected by and hosted on G2.com.

What do you dislike about AIM?

Accounting import features could use enhancements - voucher import, commission reconciliation import, etc. Review collected by and hosted on G2.com.

BL
Billy L.
Small-Business (50 or fewer emp.)
"Solid Accounting and Backend Access, but the Interface Feels Dated"
3.5/5
What do you like best about AIM?

Solid accounting, ability to access back end and read tables Review collected by and hosted on G2.com.

What do you dislike about AIM?

Interface is old and clunky which makes it difficult for new users Review collected by and hosted on G2.com.

DR
Dani R.
Small-Business (50 or fewer emp.)
"Love the Desktop Experience"
5/5
What do you like best about AIM?

DESKTOP version, helps manage a huge amount of info Review collected by and hosted on G2.com.

What do you dislike about AIM?

Nothing! It has a lot of features and is easy to use! Review collected by and hosted on G2.com.

SC
Sarah C.
Mid-Market (51-1000 emp.)
"Really Good Product would benefit from enhanced integrations and tech debt clean up in the main code"
4/5
What do you like best about AIM?

It's stable and reliable.

The system does really well with accounting functionality. Review collected by and hosted on G2.com.

What do you dislike about AIM?

The user defined tables are messy.

The code for API's has issues with receiving RP/AP from integrated systems (displaying it properly). Review collected by and hosted on G2.com.

KM
Kevin M.
Small-Business (50 or fewer emp.)
"It's been good."
4/5
What do you like best about AIM?

It suits my needs while using the software. Review collected by and hosted on G2.com.

What do you dislike about AIM?

Units at Risk don't cover all of the lines I use. Review collected by and hosted on G2.com.

GE
Greg E.
Mid-Market (51-1000 emp.)
"Powerful Tool"
4/5
What do you like best about AIM?

AIM is a great tool with an amazing service team backing it. Review collected by and hosted on G2.com.

What do you dislike about AIM?

AIM can be clunky and extremely difficult to report out of. Review collected by and hosted on G2.com.

TF
taryn f.
Mid-Market (51-1000 emp.)
"It is a good system however there are not many vendors that can accurately integrate with it."
2.5/5
What do you like best about AIM?

The simple logic based navigation allows for easy use. Review collected by and hosted on G2.com.

What do you dislike about AIM?

We have difficulty finding vendors who can help integrate with the system. Review collected by and hosted on G2.com.

Pricing

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