Having used the platform for leave management, this reviewer finds Aidora easy to use and efficient in automating policies and necessary documentation. There is a suggestion for improvement regarding a unified communication portal for better interaction between employees on leave and employers.
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Aidora takes the pressure of leave management administration, risk, and compliance off our lean People team. As a multi-state employer, we no longer have to worry about missing state or local nuances because Aidora has us covered. It used to be a nightmare to manage coordinated payments alongside state leave pay, but Aidora now handles the calculations for us. They also integrate with our HRIS which is amazing. Access to our customer support member via Slack makes it so easy to pop on with one off questions. Review collected by and hosted on G2.com.
I do wish the employee list could be filtered by active vs. termed. Review collected by and hosted on G2.com.
I think one of the things I like about Aidora is the pricing model we're on. We're on an easy pricing model, paying per case. Since we only have maybe one to two cases a year, it's really convenient for us. I also appreciate the customer service. Our account manager is quick to respond to our questions and stays on top of anything we need help with. I find the product itself really easy to use; it's not complicated, which makes it understanding both from an admin side and from the user side. The initial setup of Aidora was very quick, which was a plus. Review collected by and hosted on G2.com.
I'd have to say maybe integrations with payroll. I know that it is pretty complicated when an employee gets paid from the state, and let's say the company has a top-up policy. For example, the state in California pays up to eight weeks of parental leave at about 60% of their base salary, and we top up for those eight weeks so they get 100% pay. I wish Aidora would sync with our payroll system so we won't have to calculate all of that. Right now, we're handling it manually. Review collected by and hosted on G2.com.
I really like the ease of use and exceptional customer service with Aidora. It saves Family Solutions time and ensures compliance while giving our staff peace of mind. The initial setup was extremely easy and only took a week to get fully implemented. We also really value that our feedback is taken and then applied to make the tool even more efficient. Review collected by and hosted on G2.com.
That we didn't get set up sooner, before we had multiple LOA's to manually handle. Review collected by and hosted on G2.com.
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