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I think one of the things I like about Aidora is the pricing model we're on. We're on an easy pricing model, paying per case. Since we only have maybe one to two cases a year, it's really convenient for us. I also appreciate the customer service. Our account manager is quick to respond to our questions and stays on top of anything we need help with. I find the product itself really easy to use; it's not complicated, which makes it understanding both from an admin side and from the user side. The initial setup of Aidora was very quick, which was a plus. Review collected by and hosted on G2.com.
I'd have to say maybe integrations with payroll. I know that it is pretty complicated when an employee gets paid from the state, and let's say the company has a top-up policy. For example, the state in California pays up to eight weeks of parental leave at about 60% of their base salary, and we top up for those eight weeks so they get 100% pay. I wish Aidora would sync with our payroll system so we won't have to calculate all of that. Right now, we're handling it manually. Review collected by and hosted on G2.com.
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