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Agiliron

By Agiliron

4.4 out of 5 stars

How would you rate your experience with Agiliron?

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Agiliron Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend Agiliron's excellent customer support, highlighting the team's helpfulness and responsiveness during onboarding. (2 mentions)
Users find Agiliron affordable, providing excellent value with comprehensive features and supportive onboarding assistance. (1 mentions)
Users find Agiliron to be extremely accommodating to unique retail processes, enhancing their operational efficiency. (1 mentions)
Users appreciate the accommodating customer experience Agiliron offers, tailoring to unique retail processes effectively. (1 mentions)
Users find Agiliron to be user-friendly, appreciating the helpful onboarding team and overall ease of use. (1 mentions)
Users find the inability to change an order to an invoice from the shipping log frustrating and limiting. (1 mentions)
Users find the limited customization of Agiliron's lookup functions restrictive, yet support is addressing these issues. (1 mentions)
Users find some of the lookup functions too rigid, but are collaborating with support for improvements. (1 mentions)
Users dislike the inability to convert orders to invoices from the shipping log, complicating their order management process. (1 mentions)
Users express frustration over the inability to change orders to invoices directly from the shipping log. (1 mentions)

5 Pros or Advantages of Agiliron

1. Customer Support
Users commend Agiliron's excellent customer support, highlighting the team's helpfulness and responsiveness during onboarding.
See 2 mentions

See Related User Reviews

Amy H.
AH

Amy H.

Small-Business (50 or fewer emp.)

5.0/5

"Great onboarding and support!"

What do you like about Agiliron?

Connectivity to our Shopify store, as well as our Amazon Seller central shop. Great Support!

Rawabi a.
RA

Rawabi a.

Small-Business (50 or fewer emp.)

5.0/5

"Great Software"

What do you like about Agiliron?

We chose Agiliron software for our business after reviewing several options, and I'm really happy with our decision. The software offers everything we

2. Affordable
Users find Agiliron affordable, providing excellent value with comprehensive features and supportive onboarding assistance.
See 1 mentions

See Related User Reviews

Rawabi a.
RA

Rawabi a.

Small-Business (50 or fewer emp.)

5.0/5

"Great Software"

What do you like about Agiliron?

We chose Agiliron software for our business after reviewing several options, and I'm really happy with our decision. The software offers everything we

3. Business Support
Users find Agiliron to be extremely accommodating to unique retail processes, enhancing their operational efficiency.
See 1 mentions

See Related User Reviews

Robin H.
RH

Robin H.

Mid-Market (51-1000 emp.)

5.0/5

"Great experience"

What do you like about Agiliron?

Agiliron was extremely accommodating to our unique retail process.

4. Customer Experience
Users appreciate the accommodating customer experience Agiliron offers, tailoring to unique retail processes effectively.
See 1 mentions

See Related User Reviews

Robin H.
RH

Robin H.

Mid-Market (51-1000 emp.)

5.0/5

"Great experience"

What do you like about Agiliron?

Agiliron was extremely accommodating to our unique retail process.

5. Ease of Use
Users find Agiliron to be user-friendly, appreciating the helpful onboarding team and overall ease of use.
See 1 mentions

See Related User Reviews

Rawabi a.
RA

Rawabi a.

Small-Business (50 or fewer emp.)

5.0/5

"Great Software"

What do you like about Agiliron?

We chose Agiliron software for our business after reviewing several options, and I'm really happy with our decision. The software offers everything we

5 Cons or Disadvantages of Agiliron

1. Inventory Management
Users find the inability to change an order to an invoice from the shipping log frustrating and limiting.
See 1 mentions

See Related User Reviews

Rawabi a.
RA

Rawabi a.

Small-Business (50 or fewer emp.)

5.0/5

"Great Software"

What do you dislike about Agiliron?

the one thing i liked the least is that we can't change the order to an invoice from the shipping log

2. Limited Customization
Users find the limited customization of Agiliron's lookup functions restrictive, yet support is addressing these issues.
See 1 mentions

See Related User Reviews

Amy H.
AH

Amy H.

Small-Business (50 or fewer emp.)

5.0/5

"Great onboarding and support!"

What do you dislike about Agiliron?

Some of the lookup functions are too rigid, but I'm working with the support team to get them to where our team would like them.

3. Missing Features
Users find some of the lookup functions too rigid, but are collaborating with support for improvements.
See 1 mentions

See Related User Reviews

Amy H.
AH

Amy H.

Small-Business (50 or fewer emp.)

5.0/5

"Great onboarding and support!"

What do you dislike about Agiliron?

Some of the lookup functions are too rigid, but I'm working with the support team to get them to where our team would like them.

4. Order Management
Users dislike the inability to convert orders to invoices from the shipping log, complicating their order management process.
See 1 mentions

See Related User Reviews

Rawabi a.
RA

Rawabi a.

Small-Business (50 or fewer emp.)

5.0/5

"Great Software"

What do you dislike about Agiliron?

the one thing i liked the least is that we can't change the order to an invoice from the shipping log

5. Order Management Issues
Users express frustration over the inability to change orders to invoices directly from the shipping log.
See 1 mentions

See Related User Reviews

Rawabi a.
RA

Rawabi a.

Small-Business (50 or fewer emp.)

5.0/5

"Great Software"

What do you dislike about Agiliron?

the one thing i liked the least is that we can't change the order to an invoice from the shipping log

Agiliron Reviews (27)

Reviews

Agiliron Reviews (27)

4.4
27 reviews
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Verified User in Graphic Design
UG
Small-Business (50 or fewer emp.)
"Agiliron in the graphics industry"
What do you like best about Agiliron?

The reporting is essential in making sure we are able to follow up with any mistakes or items that don't arrive on time. We can communicate internally on issues we may have using the action function. The shipping dashboard is east to use and creates plenty of visibility. The cost estimation for item weight and box size is especially useful for our customers. Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

I would say that I least like that when entering items in an assembly build that they have to be selected from a list instead of just directly entered. Review collected by and hosted on G2.com.

TM
Owner
Small-Business (50 or fewer emp.)
"Great Customer Service"
What do you like best about Agiliron?

I had a really great experience working with Agiliron throughout the entire sales process. They were extremely helpful with all of my questions, and I had a lot of them! Graham was very patient and always available to answer my questions (even on weekends when he wasnt working he was replying to my emails quickly). There are many reasons why I chose this software and the excellent service certainly was one of them. This software offers a lot of great functionality for the user and once you get the hang of it, its quite easy to use. We look forward to working with the Agiliron team, as everyone I have spoken to has been very helpful and pleasant. Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

POS could use some button enhancements, loyalty points for CRM, and more information about customer at POS users fingertips to help them upsell. Review collected by and hosted on G2.com.

Stephen D.
SD
Manager
Small-Business (50 or fewer emp.)
"Agiliron is Agile"
What do you like best about Agiliron?

Agiliron has allowed us to grow our business on multiple Channels. But the best part is how open to adjusting the product to fit our needs Agiliron is. Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

Early on we had some implementation issues. However, as our familiarity with the product increased and our relationship with the Agiliron team increased all dislikes and issues no longer exist. Review collected by and hosted on G2.com.

Verified User in Design
AD
Small-Business (50 or fewer emp.)
"Great Product!"
What do you like best about Agiliron?

Agiliron's B2B website features have helped us streamline our order processes. Our customers now have the ability to place orders online and the orders appear in our back office ready to go. This has eliminated a ton on manual entries and has saved us time and money compared to other systems. We also do not need to try and connect a bunch of different programs through various enterprise systems. Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

We have products that we measure by the lineal inch, and Agiliron does not have the capability to support decimal points, it affect our cost a bit. Review collected by and hosted on G2.com.

Verified User in Printing
UP
Small-Business (50 or fewer emp.)
"Very Customizable and Easy to use"
What do you like best about Agiliron?

Good value for the price. Excellent tech support. Set up is easy. Have not experienced much down time. Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

needs better training videos. The Videos available to learn are not so involved as they should be. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market (51-1000 emp.)
"Easy to use, with amazing benefits of Business Visibility"
What do you like best about Agiliron?

I would have to say that I liked the reporting aspect the most, We now have visibility to so much more in real-time! Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

I do not have a dislike at the moment. Keep developing the build-outs the client has to offer Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business (50 or fewer emp.)
"Pretty good!"
What do you like best about Agiliron?

It's pretty easy to integrate with other programs. Review collected by and hosted on G2.com.

What do you dislike about Agiliron?

It can be hard to train other employees on and doesn't always filly integrate. Review collected by and hosted on G2.com.