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Best Configuration Management Tools

Adam Crivello
AC
Researched and written by Adam Crivello

Configuration management tools track changes to applications and their infrastructure to ensure that configurations are in a known and trusted state, and configuration details don’t rely on tribal knowledge of the development team. Configuration management software provides an accurate historical record of the system state, which is helpful for project management, auditing, and debugging. These tools increase efficiency and stability and visibility into changes that occur in an application and streamline a company’s change control process. These platforms also integrate with version control systems, software testing products, bug-tracking tools, and other software development tools.

To qualify for inclusion in the Configuration Management category, a product must:

Record the status and changes to configuration items
Automatically configure systems to their desired state through configuration files
Track defects back to their original source, typically through version control systems
Capture release versions and keep a snapshot of a system’s current state
Be capable of rolling back configurations to previous snapshots
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Featured Configuration Management Tools At A Glance

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
123 Listings in Configuration Management Available
(1,227)4.4 out of 5
3rd Easiest To Use in Configuration Management software
View top Consulting Services for ServiceNow IT Service Management
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ServiceNow IT Service Management (ITSM) is a comprehensive cloud-based AI software solution designed to streamline and enhance the delivery of IT services within a business. With ServiceNow ITSM, orga

    Users
    • Consultant
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 73% Enterprise
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ServiceNow IT Service Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    168
    Incident Management
    112
    Efficiency
    100
    Features
    97
    Automation
    85
    Cons
    Learning Curve
    72
    Expensive
    60
    Complexity
    56
    Limited Customization
    51
    Customization Difficulty
    48
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ServiceNow IT Service Management features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.6
    8.5
    Quality of Support
    Average: 8.6
    8.6
    Ease of Admin
    Average: 8.4
    8.5
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2004
    HQ Location
    Santa Clara, CA
    Twitter
    @servicenow
    53,617 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31,344 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ServiceNow IT Service Management (ITSM) is a comprehensive cloud-based AI software solution designed to streamline and enhance the delivery of IT services within a business. With ServiceNow ITSM, orga

Users
  • Consultant
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 73% Enterprise
  • 21% Mid-Market
ServiceNow IT Service Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
168
Incident Management
112
Efficiency
100
Features
97
Automation
85
Cons
Learning Curve
72
Expensive
60
Complexity
56
Limited Customization
51
Customization Difficulty
48
ServiceNow IT Service Management features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.6
8.5
Quality of Support
Average: 8.6
8.6
Ease of Admin
Average: 8.4
8.5
Ease of Use
Average: 8.6
Seller Details
Company Website
Year Founded
2004
HQ Location
Santa Clara, CA
Twitter
@servicenow
53,617 Twitter followers
LinkedIn® Page
www.linkedin.com
31,344 employees on LinkedIn®
(2,299)4.7 out of 5
5th Easiest To Use in Configuration Management software
View top Consulting Services for GitHub
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GitHub is where the world builds software. Millions of individuals, organizations and businesses around the world use GitHub to discover, share, and contribute software. Developers at startups to Fort

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GitHub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    124
    Ease of Use
    111
    Team Collaboration
    109
    Collaboration
    107
    Version Control
    103
    Cons
    Complexity
    47
    Learning Curve
    45
    Difficulty for Beginners
    43
    Learning Difficulty
    41
    Steep Learning Curve
    36
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GitHub features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.6
    8.7
    Quality of Support
    Average: 8.6
    8.7
    Ease of Admin
    Average: 8.4
    8.7
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GitHub
    Year Founded
    2008
    HQ Location
    San Francisco, CA
    Twitter
    @github
    2,622,121 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,000 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GitHub is where the world builds software. Millions of individuals, organizations and businesses around the world use GitHub to discover, share, and contribute software. Developers at startups to Fort

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Small-Business
  • 31% Mid-Market
GitHub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
124
Ease of Use
111
Team Collaboration
109
Collaboration
107
Version Control
103
Cons
Complexity
47
Learning Curve
45
Difficulty for Beginners
43
Learning Difficulty
41
Steep Learning Curve
36
GitHub features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.6
8.7
Quality of Support
Average: 8.6
8.7
Ease of Admin
Average: 8.4
8.7
Ease of Use
Average: 8.6
Seller Details
Seller
GitHub
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@github
2,622,121 Twitter followers
LinkedIn® Page
www.linkedin.com
6,000 employees on LinkedIn®
G2 Advertising
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(1,312)4.6 out of 5
Optimized for quick response
2nd Easiest To Use in Configuration Management software
Entry Level Price:$19.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Freshservice is Freshworks’s intelligent, right-sized, cloud-native service management solution. Freshservice does this by taking a fresh approach to building and delivering modern employee experience

    Users
    • IT Manager
    • IT Director
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 62% Mid-Market
    • 20% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Freshservice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    158
    Features
    89
    Automation
    75
    Ticketing System
    67
    Ticket Management
    61
    Cons
    Missing Features
    54
    Limited Features
    42
    Learning Curve
    36
    Limited Customization
    33
    Ticketing Issues
    27
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Freshservice features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.6
    9.0
    Quality of Support
    Average: 8.6
    9.0
    Ease of Admin
    Average: 8.4
    9.2
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    San Mateo, CA
    Twitter
    @FreshworksInc
    19,047 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9,542 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Freshservice is Freshworks’s intelligent, right-sized, cloud-native service management solution. Freshservice does this by taking a fresh approach to building and delivering modern employee experience

Users
  • IT Manager
  • IT Director
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 62% Mid-Market
  • 20% Enterprise
Freshservice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
158
Features
89
Automation
75
Ticketing System
67
Ticket Management
61
Cons
Missing Features
54
Limited Features
42
Learning Curve
36
Limited Customization
33
Ticketing Issues
27
Freshservice features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.6
9.0
Quality of Support
Average: 8.6
9.0
Ease of Admin
Average: 8.4
9.2
Ease of Use
Average: 8.6
Seller Details
Company Website
Year Founded
2010
HQ Location
San Mateo, CA
Twitter
@FreshworksInc
19,047 Twitter followers
LinkedIn® Page
www.linkedin.com
9,542 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at

    Users
    • DevOps Engineer
    • Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 49% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Red Hat Ansible Automation Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    56
    Automation Efficiency
    47
    Ease of Use
    41
    Easy Integrations
    37
    Task Automation
    37
    Cons
    Learning Curve
    16
    Learning Difficulty
    16
    Complexity
    15
    Complex Setup
    12
    Automation Issues
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Red Hat Ansible Automation Platform features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.6
    8.3
    Quality of Support
    Average: 8.6
    8.8
    Ease of Admin
    Average: 8.4
    8.7
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Red Hat
    Year Founded
    1993
    HQ Location
    Raleigh, NC
    Twitter
    @RedHat
    298,889 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19,305 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at

Users
  • DevOps Engineer
  • Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 49% Enterprise
  • 35% Mid-Market
Red Hat Ansible Automation Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
56
Automation Efficiency
47
Ease of Use
41
Easy Integrations
37
Task Automation
37
Cons
Learning Curve
16
Learning Difficulty
16
Complexity
15
Complex Setup
12
Automation Issues
10
Red Hat Ansible Automation Platform features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.6
8.3
Quality of Support
Average: 8.6
8.8
Ease of Admin
Average: 8.4
8.7
Ease of Use
Average: 8.6
Seller Details
Seller
Red Hat
Year Founded
1993
HQ Location
Raleigh, NC
Twitter
@RedHat
298,889 Twitter followers
LinkedIn® Page
www.linkedin.com
19,305 employees on LinkedIn®
(159)4.5 out of 5
Optimized for quick response
1st Easiest To Use in Configuration Management software
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    More than 500 enterprises worldwide trust BackBox as their network cyber resilience platform. BackBox includes support for network devices from over 180 vendors, thousands of pre-built automations, an

    Users
    • Senior Network Administrator
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 44% Enterprise
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BackBox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    38
    Ease of Use
    36
    Backup
    34
    Time-saving
    24
    Features
    23
    Cons
    Complex Setup
    17
    Learning Curve
    15
    Complexity
    14
    Lack of Features
    14
    Slow Performance
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BackBox features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.6
    9.4
    Quality of Support
    Average: 8.6
    9.1
    Ease of Admin
    Average: 8.4
    9.3
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    BackBox
    Company Website
    Year Founded
    2009
    HQ Location
    Global, OO
    Twitter
    @Back_Box
    295 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    64 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

More than 500 enterprises worldwide trust BackBox as their network cyber resilience platform. BackBox includes support for network devices from over 180 vendors, thousands of pre-built automations, an

Users
  • Senior Network Administrator
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 44% Enterprise
  • 26% Mid-Market
BackBox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
38
Ease of Use
36
Backup
34
Time-saving
24
Features
23
Cons
Complex Setup
17
Learning Curve
15
Complexity
14
Lack of Features
14
Slow Performance
13
BackBox features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.6
9.4
Quality of Support
Average: 8.6
9.1
Ease of Admin
Average: 8.4
9.3
Ease of Use
Average: 8.6
Seller Details
Seller
BackBox
Company Website
Year Founded
2009
HQ Location
Global, OO
Twitter
@Back_Box
295 Twitter followers
LinkedIn® Page
www.linkedin.com
64 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Right Click Tools is a powerful suite of endpoint management, automation, and remediation tools designed to elevate what IT teams can accomplish with Microsoft ConfigMgr (SCCM) and Intune. Modern IT e

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 81% Enterprise
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Right Click Tools Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Features
    9
    Automation
    8
    Customer Support
    6
    Useful
    5
    Cons
    Integration Issues
    4
    Access Restrictions
    2
    Implementation Issues
    2
    Access Issues
    1
    Authentication Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Right Click Tools features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.6
    9.5
    Quality of Support
    Average: 8.6
    9.4
    Ease of Admin
    Average: 8.4
    9.6
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    St. Louis Park
    Twitter
    @RecastSoftware
    2,073 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    170 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Right Click Tools is a powerful suite of endpoint management, automation, and remediation tools designed to elevate what IT teams can accomplish with Microsoft ConfigMgr (SCCM) and Intune. Modern IT e

Users
No information available
Industries
No information available
Market Segment
  • 81% Enterprise
  • 17% Mid-Market
Right Click Tools Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Features
9
Automation
8
Customer Support
6
Useful
5
Cons
Integration Issues
4
Access Restrictions
2
Implementation Issues
2
Access Issues
1
Authentication Issues
1
Right Click Tools features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.6
9.5
Quality of Support
Average: 8.6
9.4
Ease of Admin
Average: 8.4
9.6
Ease of Use
Average: 8.6
Seller Details
Company Website
Year Founded
2015
HQ Location
St. Louis Park
Twitter
@RecastSoftware
2,073 Twitter followers
LinkedIn® Page
www.linkedin.com
170 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AWS Config is a fully managed service that enables you to assess, audit, and evaluate the configurations of your AWS resources. It provides a detailed inventory of your AWS resources and their configu

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 39% Enterprise
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AWS Config Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    1
    Cloud Services
    1
    Code Management
    1
    Configuration Management
    1
    Ease of Use
    1
    Cons
    Complex Setup
    1
    Customization Difficulty
    1
    Poor Reporting
    1
    Time-Consumption
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AWS Config features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.6
    8.9
    Quality of Support
    Average: 8.6
    9.1
    Ease of Admin
    Average: 8.4
    8.7
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,220,069 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    152,002 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

AWS Config is a fully managed service that enables you to assess, audit, and evaluate the configurations of your AWS resources. It provides a detailed inventory of your AWS resources and their configu

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 39% Enterprise
  • 29% Mid-Market
AWS Config Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
1
Cloud Services
1
Code Management
1
Configuration Management
1
Ease of Use
1
Cons
Complex Setup
1
Customization Difficulty
1
Poor Reporting
1
Time-Consumption
1
AWS Config features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.6
8.9
Quality of Support
Average: 8.6
9.1
Ease of Admin
Average: 8.4
8.7
Ease of Use
Average: 8.6
Seller Details
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,220,069 Twitter followers
LinkedIn® Page
www.linkedin.com
152,002 employees on LinkedIn®
Ownership
NASDAQ: AMZN
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Enable continuous services and compliance with automation and configuration management

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 41% Small-Business
    • 30% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Azure Automation & Control features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.6
    8.6
    Quality of Support
    Average: 8.6
    8.9
    Ease of Admin
    Average: 8.4
    8.8
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,088,873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    226,132 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Enable continuous services and compliance with automation and configuration management

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 41% Small-Business
  • 30% Enterprise
Azure Automation & Control features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.6
8.6
Quality of Support
Average: 8.6
8.9
Ease of Admin
Average: 8.4
8.8
Ease of Use
Average: 8.6
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,088,873 Twitter followers
LinkedIn® Page
www.linkedin.com
226,132 employees on LinkedIn®
Ownership
MSFT
(116)4.5 out of 5
Optimized for quick response
7th Easiest To Use in Configuration Management software
Entry Level Price:Starting at $2.50
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CoreView ends the security-vs-productivity dilemma in Microsoft 365 - and over 4,000 organizations already rely on it to manage and secure their environments at scale. It’s the only platform that

    Users
    No information available
    Industries
    • Information Technology and Services
    • Construction
    Market Segment
    • 52% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CoreView Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    12
    Ease of Use
    11
    Time-saving
    7
    Productivity Improvement
    6
    Centralized Management
    5
    Cons
    Steep Learning Curve
    6
    Navigation Issues
    5
    Limited Features
    4
    Insufficient Training
    3
    Slow Performance
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CoreView features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.6
    9.3
    Quality of Support
    Average: 8.6
    8.7
    Ease of Admin
    Average: 8.4
    8.7
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CoreView
    Company Website
    Year Founded
    2014
    HQ Location
    Washington, DC
    Twitter
    @CoreViewHQ
    1,033 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    191 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CoreView ends the security-vs-productivity dilemma in Microsoft 365 - and over 4,000 organizations already rely on it to manage and secure their environments at scale. It’s the only platform that

Users
No information available
Industries
  • Information Technology and Services
  • Construction
Market Segment
  • 52% Enterprise
  • 31% Mid-Market
CoreView Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
12
Ease of Use
11
Time-saving
7
Productivity Improvement
6
Centralized Management
5
Cons
Steep Learning Curve
6
Navigation Issues
5
Limited Features
4
Insufficient Training
3
Slow Performance
3
CoreView features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.6
9.3
Quality of Support
Average: 8.6
8.7
Ease of Admin
Average: 8.4
8.7
Ease of Use
Average: 8.6
Seller Details
Seller
CoreView
Company Website
Year Founded
2014
HQ Location
Washington, DC
Twitter
@CoreViewHQ
1,033 Twitter followers
LinkedIn® Page
www.linkedin.com
191 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AWS CodePipeline is a continuous integration and continuous delivery (CI/CD) service that automates the build, test, and deployment phases of your release process. By modeling your software release wo

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 37% Small-Business
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AWS CodePipeline Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Integrations
    4
    Integrations
    4
    Cloud Services
    3
    Features
    3
    Tools
    3
    Cons
    Complexity Issues
    2
    API Limitations
    1
    Complexity
    1
    Complex Setup
    1
    Delay Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AWS CodePipeline features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.6
    8.8
    Quality of Support
    Average: 8.6
    8.3
    Ease of Admin
    Average: 8.4
    7.9
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,220,069 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    152,002 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

AWS CodePipeline is a continuous integration and continuous delivery (CI/CD) service that automates the build, test, and deployment phases of your release process. By modeling your software release wo

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 37% Small-Business
  • 35% Enterprise
AWS CodePipeline Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Integrations
4
Integrations
4
Cloud Services
3
Features
3
Tools
3
Cons
Complexity Issues
2
API Limitations
1
Complexity
1
Complex Setup
1
Delay Issues
1
AWS CodePipeline features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.6
8.8
Quality of Support
Average: 8.6
8.3
Ease of Admin
Average: 8.4
7.9
Ease of Use
Average: 8.6
Seller Details
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,220,069 Twitter followers
LinkedIn® Page
www.linkedin.com
152,002 employees on LinkedIn®
Ownership
NASDAQ: AMZN
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Netplan is a utility for easily configuring networking on a linux system. You simply create a YAML description of the required network interfaces and what each should be configured to do. From this de

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 44% Mid-Market
    • 28% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Canonical Netplan features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 8.6
    8.5
    Quality of Support
    Average: 8.6
    8.8
    Ease of Admin
    Average: 8.4
    8.9
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2004
    HQ Location
    London
    Twitter
    @Canonical
    108,702 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,893 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Netplan is a utility for easily configuring networking on a linux system. You simply create a YAML description of the required network interfaces and what each should be configured to do. From this de

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 44% Mid-Market
  • 28% Enterprise
Canonical Netplan features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 8.6
8.5
Quality of Support
Average: 8.6
8.8
Ease of Admin
Average: 8.4
8.9
Ease of Use
Average: 8.6
Seller Details
Year Founded
2004
HQ Location
London
Twitter
@Canonical
108,702 Twitter followers
LinkedIn® Page
www.linkedin.com
1,893 employees on LinkedIn®
(621)4.4 out of 5
Optimized for quick response
12th Easiest To Use in Configuration Management software
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Complete DevOps solution. CloudBees empowers your software delivery teams to transform your business. CloudBees solution brings together development, operations, IT, security, and business teams t

    Users
    • Software Engineer
    • DevOps Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Enterprise
    • 41% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CloudBees Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    5
    Reliability
    5
    Customization
    4
    Ease of Use
    4
    Integrations
    4
    Cons
    Complex Interface
    2
    Complexity
    2
    Complex Setup
    2
    Complex User Interface
    2
    Configuration Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CloudBees features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.6
    8.9
    Quality of Support
    Average: 8.6
    8.1
    Ease of Admin
    Average: 8.4
    8.6
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CloudBees
    Company Website
    Year Founded
    2010
    HQ Location
    San Jose, CA
    Twitter
    @CloudBees
    39,315 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    518 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Complete DevOps solution. CloudBees empowers your software delivery teams to transform your business. CloudBees solution brings together development, operations, IT, security, and business teams t

Users
  • Software Engineer
  • DevOps Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Enterprise
  • 41% Mid-Market
CloudBees Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
5
Reliability
5
Customization
4
Ease of Use
4
Integrations
4
Cons
Complex Interface
2
Complexity
2
Complex Setup
2
Complex User Interface
2
Configuration Issues
2
CloudBees features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.6
8.9
Quality of Support
Average: 8.6
8.1
Ease of Admin
Average: 8.4
8.6
Ease of Use
Average: 8.6
Seller Details
Seller
CloudBees
Company Website
Year Founded
2010
HQ Location
San Jose, CA
Twitter
@CloudBees
39,315 Twitter followers
LinkedIn® Page
www.linkedin.com
518 employees on LinkedIn®
(38)4.6 out of 5
8th Easiest To Use in Configuration Management software
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ConfigCat is a feature flag and remote configuration service that empowers developers to control and customize the functionality of their applications. With ConfigCat, you can easily toggle features o

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 50% Small-Business
    • 50% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ConfigCat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    10
    Ease of Use
    6
    A/B Testing
    4
    Customer Support
    4
    Easy Integrations
    4
    Cons
    Feature Flags Issues
    4
    Limited Features
    4
    Customization Difficulty
    2
    Poor UI
    2
    Access Restrictions
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ConfigCat features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 8.6
    9.6
    Quality of Support
    Average: 8.6
    9.3
    Ease of Admin
    Average: 8.4
    9.3
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ConfigCat
    Year Founded
    2018
    HQ Location
    Budapest, Hungary
    Twitter
    @ConfigCat
    300 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ConfigCat is a feature flag and remote configuration service that empowers developers to control and customize the functionality of their applications. With ConfigCat, you can easily toggle features o

Users
No information available
Industries
  • Computer Software
Market Segment
  • 50% Small-Business
  • 50% Mid-Market
ConfigCat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
10
Ease of Use
6
A/B Testing
4
Customer Support
4
Easy Integrations
4
Cons
Feature Flags Issues
4
Limited Features
4
Customization Difficulty
2
Poor UI
2
Access Restrictions
1
ConfigCat features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.6
9.6
Quality of Support
Average: 8.6
9.3
Ease of Admin
Average: 8.4
9.3
Ease of Use
Average: 8.6
Seller Details
Seller
ConfigCat
Year Founded
2018
HQ Location
Budapest, Hungary
Twitter
@ConfigCat
300 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
(58)4.4 out of 5
Optimized for quick response
6th Easiest To Use in Configuration Management software
View top Consulting Services for Octopus Deploy
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Octopus Deploy sets the standard for Continuous Delivery (CD), empowering software teams to deliver value in an agile way. Globally, more than 4,000 organizations rely on our Continuous Delivery, GitO

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 38% Enterprise
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Octopus Deploy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Deployment
    5
    Ease of Use
    5
    Deployment Automation
    4
    Deployment Efficiency
    4
    Easy Deployment
    4
    Cons
    Expensive
    5
    Pricing Issues
    4
    Delay Issues
    2
    Downtime Issues
    2
    Learning Curve
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Octopus Deploy features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.6
    8.3
    Quality of Support
    Average: 8.6
    8.2
    Ease of Admin
    Average: 8.4
    8.6
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Brisbane, Australia
    Twitter
    @OctopusDeploy
    5,833 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    359 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Octopus Deploy sets the standard for Continuous Delivery (CD), empowering software teams to deliver value in an agile way. Globally, more than 4,000 organizations rely on our Continuous Delivery, GitO

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 38% Enterprise
  • 33% Mid-Market
Octopus Deploy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Deployment
5
Ease of Use
5
Deployment Automation
4
Deployment Efficiency
4
Easy Deployment
4
Cons
Expensive
5
Pricing Issues
4
Delay Issues
2
Downtime Issues
2
Learning Curve
2
Octopus Deploy features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.6
8.3
Quality of Support
Average: 8.6
8.2
Ease of Admin
Average: 8.4
8.6
Ease of Use
Average: 8.6
Seller Details
Company Website
Year Founded
2012
HQ Location
Brisbane, Australia
Twitter
@OctopusDeploy
5,833 Twitter followers
LinkedIn® Page
www.linkedin.com
359 employees on LinkedIn®
(281)4.6 out of 5
Optimized for quick response
11th Easiest To Use in Configuration Management software
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Simplify your developer experience with the world's first AI-augmented software delivery platform. Upgrade your software delivery with Harness' innovative CI/CD, Feature Flags, Infrastructure as Co

    Users
    • Software Engineer
    • DevOps Engineer
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 41% Enterprise
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Harness Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    113
    Features
    72
    Feature Flags
    49
    Easy Setup
    40
    Easy Integrations
    31
    Cons
    Missing Features
    23
    Limitations
    20
    Limited Features
    20
    Learning Curve
    17
    Poor UI
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Harness Platform features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.6
    9.0
    Quality of Support
    Average: 8.6
    8.8
    Ease of Admin
    Average: 8.4
    8.8
    Ease of Use
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Harness
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco
    Twitter
    @HarnessWealth
    1,431 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,611 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Simplify your developer experience with the world's first AI-augmented software delivery platform. Upgrade your software delivery with Harness' innovative CI/CD, Feature Flags, Infrastructure as Co

Users
  • Software Engineer
  • DevOps Engineer
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 41% Enterprise
  • 39% Mid-Market
Harness Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
113
Features
72
Feature Flags
49
Easy Setup
40
Easy Integrations
31
Cons
Missing Features
23
Limitations
20
Limited Features
20
Learning Curve
17
Poor UI
16
Harness Platform features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.6
9.0
Quality of Support
Average: 8.6
8.8
Ease of Admin
Average: 8.4
8.8
Ease of Use
Average: 8.6
Seller Details
Seller
Harness
Company Website
Year Founded
2018
HQ Location
San Francisco
Twitter
@HarnessWealth
1,431 Twitter followers
LinkedIn® Page
www.linkedin.com
1,611 employees on LinkedIn®

Learn More About Configuration Management Tools

What are Configuration Management Tools?

In software, configuration management refers to the process of tracking and conducting changes made to applications during the development process. Configuration management tools track changes to applications and their infrastructure to ensure configurations are in a known and trusted state and configuration details don’t rely on DevOps tribal knowledge. These platforms enhance visibility across teams about system states and configuration statuses to empower efficiency and streamline a company’s control process. When desired configurations are determined, this software automatically configures systems to that state via configuration files.

Companies use configuration management software’s integrations with version control systems, software testing tools, bug tracking software, and other software development tools to facilitate internal best practices and productivity.

Key Benefits of Configuration Management Tools

  • Increase efficiency
  • Define change control processes
  • Enable visibility and understanding across teams and departments
  • Automate configuration
  • Allow quicker restoration in cases of infrastructure failure

Why Use Configuration Management Tools?

Configuration management tools make life easier for DevOps teams and improve process quality by minimizing the risk of both human error and the need for human effort. Team knowledge becomes less ethereal and more concrete thanks to configuration management software’s record-keeping functionality. Configuration files enable this software to automatically configure systems to their desired state. Configuration management software’s maintenance of easily reproducible system states also improves response times when systems and applications fail.

Preserve and share knowledge — Application and system configuration can involve many intricate, finicky settings and moving parts. DevOps teams often run the risk of relying on tribal knowledge to maintain and adjust infrastructural configuration, which can cause trouble as teams and practices shift. With configuration management software, teams can exchange tribal knowledge for thorough records of change process documentation. This streamlines onboarding processes and preserves comprehensive knowledge in an easily accessible state, enabling a more efficient workflow and better collaboration. Configuration documentation and changes can be constantly adjusted and managed via this software, ensuring processes remain updated and visible.

Efficient configuration — Configuring applications and system infrastructure is meticulous work, and the configuration of a desired state can be challenging to reproduce. Configuration management software’s comprehensive historical records of system states alleviate this issue by presenting configuration information in an accessible form. Not only is this information readable by users, it also exists in the form of configuration files, allowing this software to automatically configure systems to their desired state. This alleviates workloads and allows DevOps team members to focus on other tasks.

Effective system restoration — Crashes, bugs, and full-on system failures can be relatively common in any DevOps environment. When applications and their infrastructure fail and systems go down, a DevOps teams’ number one priority is restoring all systems to get things running again as quickly as possible. Sometimes crashes can lead to software configurations being reset, which can make it difficult to restore to its desired state. Thanks to configuration management tools, teams can rest easy knowing configurations are fully recorded in an easily reproducible way. This makes it much easier for developers and IT professionals to restore software and system crashes.

Who Uses Configuration Management Tools?

Developers and IT professionals use configuration management solutions to facilitate shared knowledge and control internal systems and infrastructure. This promotes better DevOps workflows by encouraging software developers and Ops teams to work together in an agile environment.

Software developers — Software developers use configuration management tools to track and manage application infrastructures. This helps teams collaborate on builds while enhancing visibility and empowering productive responses when build configurations aren’t working. Developers also use configuration management software to maintain functional knowledge of system states in a DevOps environment, allowing them to collaborate with Ops teams more effectively.

IT professionals — IT professionals use configuration management tools to track and manage system states in a DevOps environment. This helps Ops teams collaborate when tackling infrastructure challenges and improving system architecture.

Configuration Management Tools Features

Configuration identification — Configuration management tools have the functionality to individually identify any instance, or version, of a software product or build. Every time a build is reconfigured or structured, configuration management can capture a “snapshot" of the entire state of the software, which is then stored in a comprehensive historical record. Builds can be rolled back to previous configurations if necessary, and teams have full visibility to promote effective collaboration.

Configuration control — Configuration management solutions formalize internal change processes through configuration control. Users can make changes to their software while ensuring each change is fully authorized and documented. Team leads can set permissions to control access across the team. This feature facilitates software changes by enabling review, authentication, and adherence to internal best practices when managing configuration.

Configuration status monitoring — Configuration management platforms not only record configuration changes but monitors the status of each instance of an application or system. This ensures the current configuration of each element of the system is always known. Users can react more effectively to issues thanks to the complete view delivered by configuration management software.

Automatic configuration — Configuration management software can automatically configure applications and systems to the desired state. By capturing and storing software states via configuration files, this software minimizes the manual aspect of software configuration. Users can indicate desired configurations so if a failure occurs, configuration management software can automatically reconfigure the system.