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Inovalon Patient Payment Management Reviews (3)

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Inovalon Patient Payment Management Reviews (3)

3.7
3 reviews
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LD
Enterprise (> 1000 emp.)
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"Unstable Program"
What do you like best about Inovalon Patient Payment Management?

The ease of uploading our statements, when the program works. Review collected by and hosted on G2.com.

What do you dislike about Inovalon Patient Payment Management?

It's very unstable. It doesn't work half of the time. Many times I have to check back later to see if I can upload my statements. This last two weeks it hasn't worked at all. I had to manually send statements for five skilled nursing facilities. I sat all day on Saturday folding and stuffing envelopes. I then went to one of our facilities on Sunday and put postage on them, which ran the machine out of postage. My statements went out almost two weeks late. I've requested help on this multiple times and noone from Inovalon has gotten back to me. Review collected by and hosted on G2.com.

Verified User in Management Consulting
AM
Small-Business (50 or fewer emp.)
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"Patient Payment Management"
What do you like best about Inovalon Patient Payment Management?

I like the organization of the program. Things are easy to find and understand. Review collected by and hosted on G2.com.

What do you dislike about Inovalon Patient Payment Management?

I don'thvae any dislikes witht the patient payment management. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise (> 1000 emp.)
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"User Friendly and easy to navigate"
What do you like best about Inovalon Patient Payment Management?

It is helpful that this can be utilized for claims management and revenue cycle as well. Review collected by and hosted on G2.com.

What do you dislike about Inovalon Patient Payment Management?

There is nothing that I dislike about this at this time. Review collected by and hosted on G2.com.

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