---
title: Inovalon Patient Payment Management Reviews
meta_title: 'Inovalon Patient Payment Management Reviews 2026: Details, Pricing, &
  Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Inovalon Patient Payment Management works for a business like yours.
aggregate_rating:
  rating_value: 3.7
  review_count: 3
  scale: '5'
date_modified: '2026-06-07'
parent_category:
  name: Health Care Operations
  url: https://www.g2.com/categories/health-care-operations
---


# Inovalon Patient Payment Management Reviews
**Vendor:** Inovalon  
**Category:** [Other Health Care Operations Software](https://www.g2.com/categories/other-health-care-operations)  
**Average Rating:** 3.7/5.0  
**Total Reviews:** 3
## About Inovalon Patient Payment Management
Patient Payment Management (formerly ABILITY SECUREPAY) is a comprehensive patient payment software that enables you to capture more revenue and improve patient satisfaction. By accepting all forms of payment and offering flexible payment options, you can help patients quickly understand what they owe and better facilitate payments.




## Inovalon Patient Payment Management Reviews
  ### 1. Unstable Program

**Rating:** 2.5/5.0 stars

**Reviewed by:** Lori D. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 07, 2024

**What do you like best about Inovalon Patient Payment Management?**

The ease of uploading our statements, when the program works.

**What do you dislike about Inovalon Patient Payment Management?**

It's very unstable.  It doesn't work half of the time.   Many times I have to check back later to see if I can upload my statements.  This last two weeks it hasn't worked at all.  I had to manually send statements for five skilled nursing facilities.  I sat all day on Saturday folding and stuffing envelopes.  I then went to one of our facilities on Sunday and put postage on them, which ran the machine out of postage.  My statements went out almost two weeks late.  I've requested help on this multiple times and noone from Inovalon has gotten back to me.

**What problems is Inovalon Patient Payment Management solving and how is that benefiting you?**

When it works, it's a great product.  When it's down, it's difficult to get help from Inovalon.



- [View Inovalon Patient Payment Management pricing details and edition comparison](https://www.g2.com/products/inovalon-patient-payment-management/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-14+19%3A13%3A17+-0500&secure%5Bsession_id%5D=5507e18a-e001-4ae1-9a38-c0e440b8384b&secure%5Btoken%5D=1b2721d21cffa3e7b412d2ddc8338f9765d6b0a550747429df5c10d122a276b3&format=llm_user)

## Inovalon Patient Payment Management Features
**Additional Functionality**
- Appointment Scheduling
- Patient Database
- Medical Billing
- HIPAA Compliant
- Generative AI
- Patient Engagement
- Claims Management
- Activity Dashboard
- Billing & Invoicing
- EMR/EHR
- SMS Messaging
- Patient Scheduling
- AI Copilot
- Reminders
- Reporting/Analytics
- Calendar Management
- Charting
- Insurance Eligibility Verification
- API
- Patient Records Management
- Third-Party Integrations
- Reporting & Statistics
- Patient Portal
- Multi-Physician
- For Medical Purposes
- Physician Scheduling
- E-Prescribing
- Data Storage Management
- Inventory Management
- Appointment Management
- Multi-Location
- Task Management
- Invoice Management
- Data Import/Export
- Barcode/Ticket Scanning
- Barcode Recognition
- Order Management
- Serial Number Tracking
- User Management
- Document Storage
- Accounting Integration
- Vendor Management
- Inventory Tracking
- Barcode Printing
- Order Tracking
- Multi-Currency
- Real-Time Monitoring
- Real-Time Data
- Alerts/Escalation
- Mobile Access
- Customizable Reports
- Shipping Management
- Product Identification
- Cost Tracking
- Inventory Optimization
- Expiration Date Management
- Point of Sale (POS)
- Purchasing & Receiving
- Stock Management
- Usage Tracking/Analytics
- Purchase Order Management
- Historical Reporting
- Reorder Management
- Template Management
- Sales Order Management
- Supply Management
- RFID Scanning
- Compliance Management
- Activity Tracking
- Customizable Fields
- Search/Filter
- Workflow Automation

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