ABC Glofox Reviews & Product Details

Great and transparent consultation with Cillian! They really want to figure out what your needs are and check if their software can help you. Review collected by and hosted on G2.com.

Nothing so far! I can't say anything negative. Review collected by and hosted on G2.com.

A clear and easy app making it easy for all my clients to book their sessions. Review collected by and hosted on G2.com.

Getting set up is a long process but worth it once it is done Review collected by and hosted on G2.com.

Initiative that is being taken to keep things moving. Energy is positive, and the steps are concrete. Presenters were professional and happy to answer questions and share information. They also appear to be willing to follow-up off-line. Review collected by and hosted on G2.com.

The presentation was a little fast in general (specifically the demos), and the content of the screen shares needed to be enlarged. By the time I zoomed in, the presenter was already onto the next window. However, knowing that the material would be provided after the fact makes this less critical.

Otherwise, the facilitation was very satisfactory. Just a few minor improvements in presentation skills that come with coaching and experience is my recommendation. Otherwise, the facilitation was very competent. Review collected by and hosted on G2.com.

The Best i liked was Ed listened to what I required and delivered a best service that will be good for my business. Review collected by and hosted on G2.com.

Nothing Negative I can say,

but if they can add a PERSONAL TRAINERS

1-2-1 PORTAL that would generate extra income for them. Review collected by and hosted on G2.com.

The app and quick reliable service. Very friendly Review collected by and hosted on G2.com.

Maybe a little pushy on adding a review and way too many questions. Review collected by and hosted on G2.com.

What I like most about Glofox is the entire set-up. The way it works on the website and with the app looks really good and works well together. For me the set up of the classes and the memberships gives lots of great opportunities. Review collected by and hosted on G2.com.

I miss e better way to send emails to the clients. A way to create emails and sort they in different themes. There is the push notification option now, but it would be nice with a bigger option for e-mails and giving different clients, different tags. Review collected by and hosted on G2.com.

Glofox have been a great support during the challenges and changes COVID-19 has brought. They too have moved with the needs of the industry and communicated updates to customers. New upgrades have been provided to assist us as a business to change our memberships and structures to fit the online market. We have particularly found the webinars helpful and regular zoom chats with members of the glofox team for debriefing and increased knowledge base of how to use certain features. Niamh our customer success manager has been an amazing support and provided great assistance to our new features up and running.

Cadence Pilates Australia Review collected by and hosted on G2.com.

Waiting to be able to access the new features. The new features had been talked about for a couple of weeks and then released this week, however as we had our own members app the features were not available fo us yet. This was a little frustrating as we were really excited about the new features and the value they were going to bring to our business and members but we couldn't use it yet.

Added 2/6/20

The current set up to memberships allowing subscription members to only book ahead into their next booking period. This does not provide flexibility for our business and creates a lot of confusion for our members. I can understand how monthly billed memberships can work on this system however ours are weekly (see below). So members can only book a max of 2 weeks/min of 1 week in advance. It then creates confusion amongst members as to why some members can book further ahead (ie credit pass users) and if members have different payment dates its a bit like a yoyo effect. Explaining how it works to members is very confusing. This feature has only come into being in our studio. Prior to COVID-19 closures members were able to book 4 weeks in advance (booking window set by us) but now it has changed has caused great havoc. It has taken away a lot of value in our product and flexibility in the way our members book and become very frustrating for members as well as staff now managing the queries. If I knew this feature would come into play before we signed up to glofox I actually would strongly reconsider my decision.

We are a small boutique fitness studio (we provide reformer class - max of 10 per class) our membership costs are expensive ($40-$55AUD per week) hence all of our members are on weekly subscriptions. We also provide credit packs for client who want to pay per class. Review collected by and hosted on G2.com.

I love how I can incorporate all bookings and payments to the one app. Review collected by and hosted on G2.com.

So far everything has been helpful! Yet to find something I dislike Review collected by and hosted on G2.com.

Glofox is easy to use for both my Coaching Team and my members. The app and desktop site are simple to navigate, it has every feature I need and just generally works well. The support from Glofox has been excellent, from onboarding to general day to day support they are quick, helpful and efficient. Glofox has saved so much time and energy for me in terms of admin and payments letting me concentrate on helping my members. 10/10! Review collected by and hosted on G2.com.

There's not many! Any small little "wish list" items I've had have been small things such as download file type and Glofox have always been very receptive to feedback and where they can make improvements! Review collected by and hosted on G2.com.

A perfect solution for my business. I was a MBO user for several years, but unfortunately the branded mobile app was dated and had limited functionality, it was also super expensive and costs increasing year on year was just not affordable for my business. I started off on the standard plan, but as I like things branded to me and my business I had to upgrade, and this just ended up costing the business hefty sums which we could not afford.

Glofox were pretty easy to set up and get started with and they even helped me migrate my clients over. It's been pretty much smooth sailing and the customer support team have been EXTREMELY HELPFUL. You can have calls with the very happy and efficient team and they are willing to help and follow up on your requests.

What I like the most and most looking forward in the future to is new features. They are constantly updating the software and adding new features in which makes it a great piece of software to work with and it's great for my clients too. Everything is branded to me, I like that we have a News section in the app and a store where I can sell my merchandise. We can create events as we put on workshops and masterclasses throughout the year.

Looking forward to working with these guys more to take my business to new levels.

Thanks guys, I'm soo happy I joined you! :) Highly recommended! Review collected by and hosted on G2.com.

Reports features - being upgraded - would like to see some hardware integration and perhaps promo codes and vouchers? Maybe integration with other apps. I've passed this on and no doubt it'll get handled :) Review collected by and hosted on G2.com.