--- title: ABC Glofox Reviews meta_title: 'ABC Glofox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 147 reviews by the users' company size, role or industry to find out how ABC Glofox works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 147 scale: '5' date_modified: '2026-07-17' parent_category: name: Fitness url: https://www.g2.com/categories/fitness --- # ABC Glofox Reviews **Vendor:** ABC Fitness **Category:** [Gym Management Software](https://www.g2.com/categories/gym-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 147 ## About ABC Glofox Powerful Gym and Studio Management Software. An intuitive, yet user friendly dashboard enables you to schedule classes, manage memberships, track attendance rates, automate payments and much more- anytime, anywhere. With your branded mobile app your members can book and pay for classes in two taps! You get an iOS app an Android app, the software and a custom branded iframe as standard. ABC Glofox is powered by ABC Fitness. ## ABC Glofox Pros & Cons **What users like:** - Users value the **ease of use** of ABC Glofox, enhancing workflow and streamlining communication with clients seamlessly. (4 reviews) - Users appreciate the **easy setup** of ABC Glofox, praising its seamless onboarding and intuitive management features. (3 reviews) - Users value the **ease of integration** with clients and staff, significantly streamlining scheduling and communication. (2 reviews) - Users love the **ease of integration** with staff and clients, significantly streamlining class scheduling and communication. (2 reviews) - Users appreciate the **ease of use and seamless billing features** of ABC Glofox, streamlining customer payment processes. (2 reviews) - Booking Ease (1 reviews) - Business Management (1 reviews) - Client Satisfaction (1 reviews) - Communication (1 reviews) - Customer Support (1 reviews) **What users dislike:** - Users desire **better app update notifications** and a comprehensive review feature for improved engagement. (1 reviews) - Users are frustrated by the **expensive pricing increase** without additional value or support, prompting many to cancel their subscriptions. (1 reviews) - Users report significant **payment issues** , including unexpected price hikes and poor support, leading to frustration and cancellations. (1 reviews) - Users report that the **in-person customer service** of ABC Glofox can be difficult to access when needed. (1 reviews) - Users struggle with **scheduling issues** , particularly when trying to modify trainer availability on the same day. (1 reviews) - Users report significant **system glitches** that hinder functionality and lead to frustration with the ABC Glofox software. (1 reviews) ## ABC Glofox Reviews ### 1. Glofox has worked great so far. **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2021 **What do you like best about ABC Glofox?** I like how accessible it is to members. It's also easy to work, once you get the hang of it. **What do you dislike about ABC Glofox?** The only thing that I dislike is that I have to create separate accounts for myself as an instructor and an admin. **What problems is ABC Glofox solving and how is that benefiting you?** My rep Matt has been very helpful in solving all of my problems. **Official Response from Jack Daffern:** > Hey Kyle, thanks for taking the time to leave us your feedback! We’re delighted to hear that Glofox is helping your business. We look forward to continuing to support you in your business journey. ### 2. Being my best with Glofox **Rating:** 5.0/5.0 stars **Reviewed by:** bryan y. | DOR Dalriada School Ballymoney, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2020 **What do you like best about ABC Glofox?** Glofox takes care of so much admin and all payments. It is easy for clients to book in and gives immediate snap shots of what is working in my business and areas that need attention. It really makes it easy to propel my business forward and allows me to focus on coaching and providing an excellent service to my clients. **What do you dislike about ABC Glofox?** In the few months that I have used Glofox I have to say I haven’t come across anything that I’ve disliked. The team are amazing and are continually finding ways to help me run my fitness business more effectively and efficiently. **What problems is ABC Glofox solving and how is that benefiting you?** Pursuing leads to extend my client base and grow my community. Providing my clients with membership flexibility that suits their needs as well as helping to solve problems in the current difficult trading environment. **Official Response from Jack Daffern:** > Hey Bryan, Thank you for your feedback! It’s great to hear that Glofox is allowing you to focus on whats important, coaching and providing an excellent service. We look forward to continuing to support you on your journey. ### 3. Constant progress and looking out for the smaller guys **Rating:** 4.0/5.0 stars **Reviewed by:** Nick C. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2021 **What do you like best about ABC Glofox?** I have been with Glofox for a few months now and while I won't say they are the best (possibly just not yet), they have made significant improvements to the software and are visibly continuing to do so which I feel is immensely important. Support is great, very responsive and helpful. At the end of the day, one huge thing for me is how they were willing to listen to our plights as a gym operating in this pandemic and were open to helping us through it. While you could argue that they would want to keep us on the platform as everyone is suffering now, I am almost certain there is no way a system like mindbody (which I have also used) would be willing to help out that much. So kudos to them for sticking with the smaller gyms. **What do you dislike about ABC Glofox?** The system still suffers from what I would term early system issues, like lag, stuff not refreshing right, and even some glitches here and there. They can be annoying but support has always done their best to assist. **What problems is ABC Glofox solving and how is that benefiting you?** We needed a booking system that automated payments, account membership updates and the usual gym stuff. Immensely grateful that they came up with an online option which was offered to us to continue our work on the online space. **Official Response from Jack Daffern:** > Hey Nick, Thanks for taking the time to leave us your feedback! We’re delighted to hear that Glofox is helping your business and that you are happy with our online offering. We look forward to continuing to support you in reaching your business goals. ### 4. Great solution for my gym **Rating:** 5.0/5.0 stars **Reviewed by:** Russell J. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2021 **What do you like best about ABC Glofox?** It's quick and easy to use the platform and the app runs really well for our members to book sessions and receive notifications etc. **What do you dislike about ABC Glofox?** I haven't found any real downsides. Any issues that we have are typically solved quickly by tech support. **Recommendations to others considering ABC Glofox:** I've been using GloFox for 4-5 years now and it has been great. Much cheaper than the alternatives and continually developing new features and ways to reduce the payments fees we are charged by our payment processors. **What problems is ABC Glofox solving and how is that benefiting you?** I'm looking forward to their new direct debit integration and using their roaming membership functions to allow our members to use multiple locations easily. **Official Response from The Team:** > Hey Russell, Thank you so much for leaving a review. Your feedback is so valuable to us. We'll make sure to pass your comments onto the relevant teams. - The Glofox Team ### 5. Glofox is a great membership management system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2021 **What do you like best about ABC Glofox?** The user-interface, integration with payment intermediaries and support fromt he team **What do you dislike about ABC Glofox?** Reporting and analytics section need further improvement **Recommendations to others considering ABC Glofox:** Reporting and analytics need improvement **What problems is ABC Glofox solving and how is that benefiting you?** It has significantly improved the membership management efforts with the ability to sign up members using an easy to use white label app, ability to create different types of membership, seamless integration with the company's website and payment providers, among other things **Official Response from The Team:** > Hi team, thanks for your thoughtful and honest review. It's brilliant to hear glofox has helped save time with member signups both on your website and via your white-label member app. We look forward to continuing to show improvements on our reporting and analytics offerings, both in-product and via our partner integrations - The glofox team ### 6. User Friendly + Great Service + Amazing Back End Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Celia L. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2020 **What do you like best about ABC Glofox?** Easy to integrate onto our website, user friendly for us and our members + love the back end insights we get from reporting. We can see our conversion rates, process payments easily for our members, + track our weekly usage of spots used vs not used. We also love the customizations we can make to truly make it our own from the headings to branding colours. **What do you dislike about ABC Glofox?** Some little things need to be tweaked, for example, offering a calendar view for our members to see instead of day or week views. **Recommendations to others considering ABC Glofox:** Glofox great software + great service! Thank you for all of your help and support for Canada's first health and fitness inspired coworking space. **What problems is ABC Glofox solving and how is that benefiting you?** Processing payments, booking efficiency since our members can book themselves, seeing our progress in terms of sales + client conversions. **Official Response from Jack Daffern:** > Hey Celia, Thanks for taking the time to leave us your feedback! We’re delighted to hear that Glofox is helping your business with processing payments and increasing booking efficiency. We look forward to continuing to support you in your business journey. ### 7. Over priced and under performed **Rating:** 1.5/5.0 stars **Reviewed by:** Dany W. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2020 **What do you like best about ABC Glofox?** I have to admit, filling in the sections and setting up the back end of Glofox is much easier and straight forward when compared to say Mindbody. It's less cluttered and more user friendly and will integrate into your website easily so there are some good points but there are more bad points. **What do you dislike about ABC Glofox?** I was looking for a booking system that would enable me to have a membership option. I work in a corporate dense location in Melbourne and wanted to have membership available for businesses in the area. I was told this was an option with Glofox so made the switch from Mindbody. I spent a few meetings with a sales rep, who was in Ireland going over all the options and it sounded good. I signed up in Feb/march and once I did the rep disappeared from the face of the earth. I asked how to set up the corporate membership, which I had to do through the contact us on the glofox head website. There isn't an easy accessible contact email in the backend. I was told that the corporate membership wasn't an option but was in planning, maybe coming out in Q2. It still isn't an option as I write this in late October. Customer help is hard to come by, they don't really want to hear from you unless it's to upgrade your account. Which they contact you about regularly. They are one of the most expensive software options, which isn't a problem if the level of service reflects that, which it doesn't. The app is a handy idea but often has bugs in it, often when you go to see who has booked into a session you get booting out of the app due to an error and have to log back in. This happens even if you update to the latest App version. I'm also a sole trader, I don't have employee's but in order to get the software to work I needed to set up a second staff account with a separate email so I could book myself to run the sessions which is pointless. There is also a bit of a problem around getting new members, in order to get a new person in, they need to download the app and book in. So when marketing off social media it creates a few hurdles for the customer to jump over before they can book in. Mindbody might be more complicated, but you can market to it's user base with intro offers, which you can't on Glofox. **Recommendations to others considering ABC Glofox:** There are better options. Especially if your starting from scratch. **What problems is ABC Glofox solving and how is that benefiting you?** The only real problem Glofox help to solve was handling a booking system and take care of payments. But even that in itself was problematic, I had to pay an international transaction fee every time I paid for my account. I'm based in Australia. The fee didn't break the bank, but when it's already one of the most expensive software companies it's enough to annoy. Glofox also only uses one or two third party payment providers, I went with Stripe. There're other providers here in Australia which would have been cheaper and I would prefer to use but wasn't given the option. **Official Response from Marko Gazic:** > Hi, thank you for your review. We're deeply saddened to hear you've had such a disappointing experience with us, we can't apologize enough. We sincerely wish that we could have supported you better during your time with us. We have listened to feedback from customers like yourself and have focused a great deal of attention improving the overall performance of the software. ### 8. Friendly system, excellent customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about ABC Glofox?** All in one system, easy to manage, excellent customer support **What do you dislike about ABC Glofox?** It would be great to have Spanish speakers solve the issues directly from Glofox **Recommendations to others considering ABC Glofox:** This is a complete, friendly platform to manage your business, accessible training, easy to use, excellent customer support. **What problems is ABC Glofox solving and how is that benefiting you?** Payout descriptors for multi-club franchisees and accurate receipts/member invoices **Official Response from The Team:** > Hi team. Thanks so much for taking the time to review glofox! It's great to hear you're reaping the benefits of the platform for your business. We absolutely hear you on the need for local language support in Spanish, and we hope you'll be happy to hear that we're in the process of making this happen! - The glofox team ### 9. Amazing support from Sinead **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2021 **What do you like best about ABC Glofox?** Easy of use, regular updates/improvements, having all info in one place **What do you dislike about ABC Glofox?** A couple of teething issues coming across from another system, but Glofox have been working with us to get these sorted. **What problems is ABC Glofox solving and how is that benefiting you?** Rebilling is great, a number of processes are much simpler to complete which helps with time . **Official Response from Jack Daffern:** > Hey there, thanks for taking the time to leave us your feedback! We’re delighted to hear that Glofox is helping your business save time. We look forward to continuing to support you in reaching your business goals. ### 10. Glofox Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2021 **What do you like best about ABC Glofox?** Easy use, very comprehensive. Everything in one place. **What do you dislike about ABC Glofox?** Some functions need changing. For instance changing ex members back into leads. Only Central can give roaming of parks to instructors. There are others **Recommendations to others considering ABC Glofox:** NA **What problems is ABC Glofox solving and how is that benefiting you?** Control over the member journey. Financial management. Control of classes and them auto changingbon landing page. Recording communication with members **Official Response from Jack Daffern:** > Hey there, Thanks for taking the time to leave us your feedback! We’re delighted to hear that Glofox is providing more control for your business. We look forward to continuing to support you in reaching your business goals. ### 11. Proactive and responsive service. Slightly stretched, but that is understandable from a growing org **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2021 **What do you like best about ABC Glofox?** Quality service. Thoughtful responses from committed staff. Well funded. **What do you dislike about ABC Glofox?** Slightly slow to release developments. Not fully realised to support franchise model. **Recommendations to others considering ABC Glofox:** None **What problems is ABC Glofox solving and how is that benefiting you?** Generally very efficient membership management software. Stability in a software provider. Operational support requirements vastly reduced versus previous system. **Official Response from The Team:** > Hi, thanks so much for taking the time to leave a review - we really appreciate your feedback! It's great to hear that glofox has saved the business time on operational support and we're always keen to hear any suggestions as to how we can improve our offering to you. Rest assured there are plenty more developments planned for the future! - The glofox team ### 12. Demo and onboarding with Ella was a breeze! **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony A. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2021 **What do you like best about ABC Glofox?** I think the people make Glofox a good product. The support I received from Ella At the first demo until the moment I launched was fantastic. No stone was left unturned, and if I have any requests or suggestions even if she did not have an answer right then she replied back via email with solutions or alternatives! **What do you dislike about ABC Glofox?** The admin portal is not dynamic on web with dimensions. I’m using the suggested googlechrome and some spacing and visibility for settings is still sometimes a hastle. **What problems is ABC Glofox solving and how is that benefiting you?** Ease of use from client side has been great for easing people back into the physical studio after Covid. **Official Response from The Team:** > Hello Anthony, thank you so much for taking the time to leave a review, and welcome to Glofox! We're delighted your onboarding was such a great success, we'll make sure to pass these comments onto Ella. Thank you also for your feedback on our product. We'll pass these comments onto the engineering and product teams as a suggestion for improvement. If you haven't done so already, please send an email to support@glofox.com and we will investigate the issue for you. Thanks again -The Glofox Team ### 13. Glofox is both user friendly and supported by a great staff! **Rating:** 5.0/5.0 stars **Reviewed by:** Raychel W. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2021 **What do you like best about ABC Glofox?** Specifically, Eve at Glofox has been a hero to our business! She has been nothing but continuously attentive and supportive since our first call post onboarding, and we remain so grateful to her. The software is user friendly and a great way to take our business out of the dinosaur ages and into the modern tech world! **What do you dislike about ABC Glofox?** It would be great if the customer service line was answered more. We have yet to reach someone via phone on the first attempt for immediate assistance. **What problems is ABC Glofox solving and how is that benefiting you?** How to set up our personal trainers and barcode scanners. Reports have been a very useful tool thus far. **Official Response from The Team:** > Hey Rachel, thank you so much for leaving a review. We're delighted to hear your experience with Eve was so positive. We'll make sure to pass these comments onto her. We'll also pass on your feedback to our support team to see if there's any way we can improve that service for you. Thanks again, -The Glofox Team ### 14. Top Quality Customer Service. **Rating:** 5.0/5.0 stars **Reviewed by:** Conor F. | Process and Technology Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2021 **What do you like best about ABC Glofox?** The onboarding process with Jake Mikler was very helpful. There was constant check ins and if you had any questions they were resolved within minutes. During the sales and procurement process, Marilyn Perez from Sales was excellent in answering all questions and providing you with the best fit. **What do you dislike about ABC Glofox?** It would be good to have a video that breaks out the features of all the different types of packages offered, but that's only a small thing. **What problems is ABC Glofox solving and how is that benefiting you?** Very easy to set up classes and analyze reports. Therefore it is easy to see what is working/not working for your studio and experiment with what works/what doesn't work. **Official Response from The Team:** > Hey Conor, thank you for leaving us some feedback, and welcome to Glofox. We're delighted to hear your sales and onboarding experiences were such a great success. We'll pass these comments onto Jake and Marilyn. We will also pass your suggestion of explainer video onto our Marketing team. You'll notice over the coming months that we are continuing to improve our dashboard reports, so you'll have even more control of your business in the future. Thanks again Conor. -The Glofox Team ### 15. Prompt, professional & personable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2021 **What do you like best about ABC Glofox?** Great team to work with - very friendly, knowledgable & professional. Super responsive to dumb and not-so-dumb questions. Product does what it says it will do (not always the case) **What do you dislike about ABC Glofox?** Small matter but it would be useful to be able to create gym bookings for individuals to book their own workout not have to be a "class" booking as it clutters up the calendar. **Recommendations to others considering ABC Glofox:** Do it! **What problems is ABC Glofox solving and how is that benefiting you?** Business consolidation - reports, memberships, bookings etc all can be viewed & controlled from one place. Saves massive admin time. **Official Response from Marko Gazic:** > Hi. Thank you sincerely for your feedback. We look forward to continuing to support your business as you grow. ### 16. It was time for a change in our yoga studio software **Rating:** 4.5/5.0 stars **Reviewed by:** Michael H. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2020 **What do you like best about ABC Glofox?** We are still working through the transitional steps as we move from one software platform to Glofox, but already one of the things we appreciate about Glofox is the easy accessibility of support. The support person we have been working with has been calm, informed, and supportive. This has been especially important as we are in the 6th month of our business closure and there have been a tremendous number of distractions as we cope with the extended covid-19 restrictions. As stressful as this has been, in every support conversation we have had, we have always felt relaxed and encouraged with the progress we have been able to make. We also look forward to working with a system that does not seem to be unnecessarily complex. **What do you dislike about ABC Glofox?** We have become aware that there are a few features on our old software platform that Glofox does not offer. However, we are impressed that we have been told that each comment we have made will be passed on to the development team and may become an added feature. I appreciate this type of responsiveness to my observations **Recommendations to others considering ABC Glofox:** Worthwhile considering but try to speak with other users you may know to get their feedback, as we did. **What problems is ABC Glofox solving and how is that benefiting you?** With Glofox I will be able to use one software system to achieve a goal, rather than piecing together more than one for the same job. Again, as mentioned above, I was seeking a less complicated system. **Official Response from Jack Daffern:** > Hey Michael, Thank you for your feedback! It’s great to hear that Glofox is helping Bikram Yoga and we're very pleased that you're happy with the support team. We look forward to continuing to support you on your business journey. ### 17. Very good for what we set it up for **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2021 **What do you like best about ABC Glofox?** Easy to use interfaces Not over whelmed when logging in etc. Setting up classes and sessions are so easy and quick to do. The store is also a good way to boost revenue The staff app is also very handy **What do you dislike about ABC Glofox?** Sometimes deleting a class off can be messy depending. **What problems is ABC Glofox solving and how is that benefiting you?** Easy to get our customers to sign up too for the most part **Official Response from The Team:** > Hi folks, thanks for your kind words! It's great to hear both your staff and your customers are benefiting from the easy-to-use system. If you ever need a hand with best practices for making timetable adjustments, just let us know on support@glofox.com and we'll be more than happy to help! - The glofox team ### 18. First steps into new business made easier with GloFox **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie G. | Personal Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2020 **What do you like best about ABC Glofox?** Ease of Communication, with regular follow ups from sales team. Very friendly and helpful, giving lots of experienced based tips to help me get started. Seems to be simple system to operate, which is important for me as I’m not very technical with IT. I liked that we could discuss everything about the product and there wasn’t any pressure to go with GloFox. It just simply was the best value product for what I need. The app looks great, and I think going for the Gold option from the outset was the best idea, as it means my clients can be used to using the app right from the start, rather than just using web services initially and then having to change. **What do you dislike about ABC Glofox?** Nothing really, only thing I have noted is no compatibility with Spivi - which won’t be an issue but just something I’ll need to sort separately. I can’t see too many downsides at the moment, everything so far from first contact to agreeing to partner has been flawless. **Recommendations to others considering ABC Glofox:** Just speak to them, they know the product inside out and can explain everything in detail and in a way to help you understand. **What problems is ABC Glofox solving and how is that benefiting you?** Sales, leads, marketing, basically everything I need to operate a boutique studio. I like the waiting list feature and how easy it looks to make it both branded to my company and tailored to exactly what me and my clients need. I’m looking forward to starting the build process to see how it goes. **Official Response from Jack Daffern:** > Hey Natalie, thank you for your feedback! It’s great to hear that Glofox is helping your business with everything you need in order to grow. We look forward to continuing to support you on your business journey. ### 19. Too many issues, customer service disappeared **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2020 **What do you like best about ABC Glofox?** Looks good from customers end and they report it easy to use. **What do you dislike about ABC Glofox?** Where to start. I cannot recommend Glofox. I've been a customer for 3 years and I've tried to stick with then through all their setup problems (of which there were many), but lately their customer service has gotten worse and worse. Now a major issue has come to light on the accuracy of their reporting, so I can no longer make accurate reports on income. As a result I misreported my income for 2018 by quite some margin, I cannot lodge my income for 2019 and am late filing VAT returns. I first reported this on the 16th of September and it's been with their "engineering team" ever since with no updates and they are now ignoring me completely, even the owner is ignoring me. If they can't get something as simple as the income to report accurately then I've lost all faith. The system is also extremely slow and despite using different laptops, several browsers, PC and Mac and various internet connections, I get fobbed off that its an issue at my end. Yet when I reset filters it works straight away. But then slows down again very quickly afterwards. I have over 500 separate issues back and forth with Glofox support in 3 years. **Recommendations to others considering ABC Glofox:** I can't recommend them **What problems is ABC Glofox solving and how is that benefiting you?** It's now causing more problems than it solves and has become unusable. **Official Response from Marko Gazic:** > Hi, thank you for your review. We're deeply saddened to hear you've had such a disappointing experience with us, we can't apologize enough. We sincerely wish that we could have supported you better during your time with us. We have listened to feedback from customers like yourself and have focused a great deal of attention improving the overall performance of the software as well as our reporting capabilities. ### 20. Excellent demo & onboarding with Ronan from GloFox **Rating:** 5.0/5.0 stars **Reviewed by:** Emma H. | Trainer & Studio Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2021 **What do you like best about ABC Glofox?** Very clear and engaging, it's reassuring that GloFox wants my business to win too, especially as a small business. **What do you dislike about ABC Glofox?** Can't say yet! Looking forward to getting used to the system and putting it into place, I will update the review once I have done **Recommendations to others considering ABC Glofox:** Review is for demo and onboarding so far! **What problems is ABC Glofox solving and how is that benefiting you?** Booking system User experience for my clients Have everything in one place to save me confusion and time **Official Response from The Team:** > Hello Emma, and welcome to Glofox. We're so happy that you've decided to grow your business with us and thank you for taking the time to leave a review! Thanks again - The Glofox Team ### 21. So excited to roll-out this software!! **Rating:** 5.0/5.0 stars **Reviewed by:** Raasti S. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2021 **What do you like best about ABC Glofox?** Reports, class bookings, credit packs, push notifications & email notifications, ease of use and user friendly interface. **What do you dislike about ABC Glofox?** Slightly glitchy in the set up. Need to iron out a few kinks before rolling it out to clients. **Recommendations to others considering ABC Glofox:** Seems to make life a lot easier as a studio manager, helps to grow offerings and revenue by taking the stress of administrative work. **What problems is ABC Glofox solving and how is that benefiting you?** Glofox is helping me to manage my clients and their passes without manually having to do it. It is helping me to coordinate multiple locations with ease. **Official Response from The Team:** > Hi Raasti, thank you so much for your feedback, and welcome to Glofox. We really appreciate you taking the time to leave a review. If you have any specific issues or concerns, please direct them to your onboarding manager or email us at customersuccess@glofox.com and we'll be happy to help. Thank you! - The Glofox Team ### 22. Great Support! **Rating:** 4.5/5.0 stars **Reviewed by:** Kelly F. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2020 **What do you like best about ABC Glofox?** There are many upsides to using Glofox, the systems look and feel is simple, so its easy to navigate around the platform. Clubs/Owners have full control of adding memberships, adding staff logins and configuring messages to clients/leads. The class booking system is simple to use and works well with the app with the added addition of of being about to send clients/leads notifications. Navigating clients transactions is simple and seeing the clubs live revenue is a huge benefit. **What do you dislike about ABC Glofox?** I think one area for development is the lead management area. It would help to see the individual clubs ratios/KPIs to manage performance of the club. Having a task list of calls/actions for clubs to work through is also needed. **What problems is ABC Glofox solving and how is that benefiting you?** The sign up process within the business has become much quicker and simpler for new members. Tracking live revenue has helped forecasting and setting the clubs up accurately. Navigating around a members profile is quicker for staff in clubs. The monthly billing has been a lot more successful for the estate. **Official Response from The Team:** > Hi Kelly, Thank you for taking the time to leave your feedback. We are delighted to hear that you are enjoying using Glofox and that it is a good fit for your fitness studio. Thank you for the feedback on the product also. Our product team is always working on ways to improve the platform so we will be sure to pass on your comments. Looking forward to seeing your business grow and succeed! Yours in fitness, The Glofox Team ### 23. Robust product with great configuration and go-live support **Rating:** 5.0/5.0 stars **Reviewed by:** Dan C. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2020 **What do you like best about ABC Glofox?** The ease of use of the website integrations and the app are going to transform how we interact with members and prospects. **What do you dislike about ABC Glofox?** The application didn't completely map to our existing sales processes but we have simplified our approach and I believe this streamlined process will be a win for us. **Recommendations to others considering ABC Glofox:** Figure out exactly where your pain is and then map that to the post-Glofox solution to make sure you are truly covering the must-haves. **What problems is ABC Glofox solving and how is that benefiting you?** We were struggling with online/app purchases. This was caused by having multiple non-integrated solutions. Glofox allows us to pull everything under one umbrella that should provide a frictionless environment for our members and prospects while providing a much more comprehensive reporting back end that allows us to see and understand our complete customer journey from advertisement through to joining. **Official Response from Jack Daffern:** > Hey Dan, Thanks for taking the time to leave us your feedback! We’re delighted to hear that Glofox is helping your business with the online/app purchases. We look forward to continuing to support you in your business journey. ### 24. Ease of mind but has limitations **Rating:** 2.5/5.0 stars **Reviewed by:** Charlene M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2018 **What do you like best about ABC Glofox?** The most helpful features of Glofox is the recurring payment and the communication options with your clients--you can text them all at once or individually. **What do you dislike about ABC Glofox?** Although the customer service is great it can be hard to reach someone since they are located in Ireland. Also, the system does have some glitches then again I haven't used them since December 2019 they might have upgraded their software. **What problems is ABC Glofox solving and how is that benefiting you?** Recurring payments have been our life saver. We don't have to worry about being in back of the client for monthly payments and it avoids the awkward conversation of due dates. ### 25. Glofox for Fitness Studios **Rating:** 5.0/5.0 stars **Reviewed by:** Katie D. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2020 **What do you like best about ABC Glofox?** Glofox is extremely easy to use, efficient, and does exactly what we need. Our members and clientele love our branded app. Very pleased with the Glofox software. The learning curve for my front desk team is very small, so I can focus on growing my business while my team and trainers are running the daily flow. Simple, effective, and excellent customer service. **What do you dislike about ABC Glofox?** We will need a royalty-capturing feature as we grow and open up more locations, which isn't currently offered. It would also be very beneficial to offer in-app workout videos for our online classes, which are currently loaded in a library on our website. We'd also love assistance with automated email triggers and marketing campaigns in the future. **What problems is ABC Glofox solving and how is that benefiting you?** Glofox makes it very easy for leads/new sign up's to book themselves into a free trial class. Honestly my entire business runs on a daily business with Glofox, and the ease of operations and capturing new leads is very effective. People who want to try out studio are able to book into and choose their free class right from our website and the app, so the barrier to entry is very low. **Official Response from The Team:** > Hi Katie, Thank you for taking the time to leave your feedback. We are delighted to hear that you are enjoying using Glofox and that it is a perfect fit for your fitness studio. Thank you for the feedback on the product also. Our product team is always working on ways to improve the platform so we are glad that you have found this to be quick and timely. Looking forward to seeing your business grow out to more locations and continue to succeed! Yours in fitness, The Glofox Team ### 26. Continuous and high value on boarding support **Rating:** 4.5/5.0 stars **Reviewed by:** Yasmine K. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2021 **What do you like best about ABC Glofox?** The Glofox representatives - particularly Stuart and Jake who made the process seamless. The white label app is pretty impressive too. **What do you dislike about ABC Glofox?** A few features could be upgraded i.e. automatic calculation of attendees in a class and payment of coaches based on this. **What problems is ABC Glofox solving and how is that benefiting you?** Studio management solutions **Official Response from The Team:** > Hello Yasmine, thank you so much for taking the time to leave a review. We're delighted to hear Jake and Stuart were both so helpful, we'll make sure to pass that feedback onto the team. We're also happy to hear you're enjoying our branded member app. As for your suggestion on class calculations and payments to coaches, we'll make sure to log this idea with our product and engineering teams. Thanks again Yasmine, and welcome to Glofox. - The Glofox Team ### 27. Great revenue report features and easy following up on KPIs **Rating:** 5.0/5.0 stars **Reviewed by:** Saskia H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2020 **What do you like best about ABC Glofox?** What I personally most like about Glofox is that there is a nice overview of your revenue report per day, week, month, or whatever time period you would like to consider. We use the different report features, such as the monthly transactions, active members, new signups, or lead conversion in order to evaluate or business' KPIs and be able to have an organized follow up on our monthly sales. Also, you are able to store a large amount of client and lead data, filter it very specifically, which is a great tool for investigating comebacks or possible new clients. Another very important feature is that you can integrate a payment processing platform, such as Stripe, and have most of your clients in a recurring membership which is charged automatically each month. For our business the app for class booking is essential and it is working great for our members, too. **What do you dislike about ABC Glofox?** The only thing that still could be improved is adding even more reports to make downloading the data to excel redundant by identifying the clients automatically as renewal, new clients, or comebacks and be able to send more automated messages directly to there cellphone. **Recommendations to others considering ABC Glofox:** It is a great deal considering all the features it offers you for the decent membership price. Depending on the needs of your business, there are different plans that could work for you. **What problems is ABC Glofox solving and how is that benefiting you?** When we changed to Glofox as a software provider our primary concern was to be able to charge recurring memberships directly through the platform. This was achieved and we are happy to have a very organized and automated process now. **Official Response from The Team:** > Hi Saskia Thank you for taking the time to leave your feedback. We are delighted to hear that you are enjoying using Glofox to manage and grow your business. It is also great to hear that you find the at-a-glance view dashboard, and member booking app particularly helpful! Thank you for the feedback on the reporting side of the platform. Our product team is always working on ways to improve the product so I will be sure to pass this on. Looking forward to seeing your business grow and succeed! Yours in fitness, The Glofox Team ### 28. Amazing customer service and incredibly user friendly software. **Rating:** 5.0/5.0 stars **Reviewed by:** Darryl R. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2020 **What do you like best about ABC Glofox?** I love how easy it is to build a membership and how to set members up with memberships **What do you dislike about ABC Glofox?** I loved everything I took the time to figure out. **Recommendations to others considering ABC Glofox:** Explore everything. I only had a chance to use a small portion of Glofox and had an incredible experience. I'm sure the more you do the better your situation will be. **What problems is ABC Glofox solving and how is that benefiting you?** I solved a massive issue, which was having Zen Planner. Not sure what happened to them but with Covid they fell apart completely. Glofox didn't. **Official Response from Jack Daffern:** > Hey Darryl, thank you for your feedback! It’s great to hear that Glofox could be of assistance during such a hard time with Covid. We look forward to continuing to support you on your business journey. ### 29. Excellent, constantly on hand to answer any questions I had over the lengthy time I took to choose. **Rating:** 5.0/5.0 stars **Reviewed by:** CrossFit F. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2021 **What do you like best about ABC Glofox?** I am just in the setup stages but the customer service has been excellent. **What do you dislike about ABC Glofox?** I have not experienced any downsides as of yet. **What problems is ABC Glofox solving and how is that benefiting you?** Glofox is providing me with complete software solutions for my business, from billing to customer access. **Official Response from The Team:** > Hi team. Thank you so much for taking the time to leave a review. We really appreciate it. We're happy to hear you're enjoying our software and have had such a positive experience with our team. Wishing you the best on your Glofox journey. Thanks again, - The Glofox Team ### 30. Evolving our business during COVID-19 **Rating:** 5.0/5.0 stars **Reviewed by:** GMG SPORTS TRAINING G. | Athletic Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2020 **What do you like best about ABC Glofox?** For starters the support we have received in getting the app up and running also the speed in assistance during our learning process has been excellent. With current restrictions in place during the pandemic, Glofox has assisted our business to evolve, where we have been able to continue business. Another significant bonus is having a waiver and any other documents required for insurance purposes in the registration process for clients to accept before proceeding. Benefits for us and our clients is the ease of booking with payment and the ability to restrict participant numbers to training sessions. Glofox also opened the pathway for GMG to booking and communicating with clients for our first remote training sessions further providing a wealth of knowledge in media and written text to assist our business success. We feel that if we didn't evolve into an online application such as Glofox we would be left behind and our business would suffer greatly. **What do you dislike about ABC Glofox?** Don't like that loyal members with set days and times and with an automatic recurring membership have to physically re book the dates they plan to attend. Would prefer if we could reserve those specific days and times from the start with an option to amend if necessary. **What problems is ABC Glofox solving and how is that benefiting you?** Currently have an error 400 to understand however during the learning process we have encountered a number of obstacles due to new user error and the benefits is I have learnt how to overcome come them for next time or I ring and speak with an actual person and receive phone and online assistance immediately. **Official Response from The Team:** > Hi Thank you for taking the time to leave your feedback. We are delighted to hear that you are enjoying using Glofox and are finding it easy to use, saving you and your staff time! Thank you for the feedback on the platform. Our product team is always working on ways to improve the product so I will be sure to pass this on. Looking forward to seeing your business grow and succeed! Yours in fitness, The Glofox Team ### 31. Great consultation **Rating:** 5.0/5.0 stars **Reviewed by:** Christian H. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2021 **What do you like best about ABC Glofox?** Great and transparent consultation with Cillian! They really want to figure out what your needs are and check if their software can help you. **What do you dislike about ABC Glofox?** Nothing so far! I can't say anything negative. **What problems is ABC Glofox solving and how is that benefiting you?** Easy booking system for my gym. Simple and clean dashboard. **Official Response from The Team:** > Hello Christian, and welcome to Glofox. We're very happy to hear your call with Cillian was so insightful. We'll make sure to pass these comments onto him. We wish you and your team continued success with our software, thanks for the feedback! -The Glofox team ### 32. Great start to using GloFox **Rating:** 4.5/5.0 stars **Reviewed by:** Andy P. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2020 **What do you like best about ABC Glofox?** A clear and easy app making it easy for all my clients to book their sessions. **What do you dislike about ABC Glofox?** Getting set up is a long process but worth it once it is done **Recommendations to others considering ABC Glofox:** Take your time setting it up, it’s a long process but worth it **What problems is ABC Glofox solving and how is that benefiting you?** One place to take payments and manage members **Official Response from Jack Daffern:** > Hey Andy, thank you for your feedback! It’s great to hear that Glofox is helping to create an easier process for your clients and overall benefiting your business. We look forward to continuing to support you on your business journey. ### 33. Glofox Operations Webinar: Demo of New Live Streaming Solution and On-Demand Content Confirmation **Rating:** 4.0/5.0 stars **Reviewed by:** Nina R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2020 **What do you like best about ABC Glofox?** Initiative that is being taken to keep things moving. Energy is positive, and the steps are concrete. Presenters were professional and happy to answer questions and share information. They also appear to be willing to follow-up off-line. **What do you dislike about ABC Glofox?** The presentation was a little fast in general (specifically the demos), and the content of the screen shares needed to be enlarged. By the time I zoomed in, the presenter was already onto the next window. However, knowing that the material would be provided after the fact makes this less critical. Otherwise, the facilitation was very satisfactory. Just a few minor improvements in presentation skills that come with coaching and experience is my recommendation. Otherwise, the facilitation was very competent. **Recommendations to others considering ABC Glofox:** N/A **What problems is ABC Glofox solving and how is that benefiting you?** I'm going to save this for a different survey. I can't answer this question specific to the topic of review because it's not relevant. **Official Response from The Team:** > Hi Nina, Thank you for taking the time to leave your feedback on our webinar. Your feedback has been very helpful and we appreciate you taking the time to pass it on to us. Looking forward to seeing your business grow and succeed! Yours in fitness, The Glofox Team ### 34. Friendly and Helpful Team **Rating:** 5.0/5.0 stars **Reviewed by:** Nabil A. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2020 **What do you like best about ABC Glofox?** The Best i liked was Ed listened to what I required and delivered a best service that will be good for my business. **What do you dislike about ABC Glofox?** Nothing Negative I can say, but if they can add a PERSONAL TRAINERS 1-2-1 PORTAL that would generate extra income for them. **What problems is ABC Glofox solving and how is that benefiting you?** To Part Manage all my booking, Membership, classes by PT team and I think the Platinum Package will help alot with my online sales. **Official Response from Jack Daffern:** > Hey Nabil, massive thank you for your feedback! It’s great to hear that you had such a good experience with Ed and that Glofox is helping your business. We look forward to continuing to support you on your business journey. ### 35. It was a very smooth process. The Glofox team was professional, friendly and reliable! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2021 **What do you like best about ABC Glofox?** The app and quick reliable service. Very friendly **What do you dislike about ABC Glofox?** Maybe a little pushy on adding a review and way too many questions. **Recommendations to others considering ABC Glofox:** There are a lot of competitors out there, but glofox is the future. **What problems is ABC Glofox solving and how is that benefiting you?** Being able to schedule classes online or through an app. I feel secure with their system and it is hopefully going to make it easier for my team and students very soon. **Official Response from Jack Daffern:** > Hey there, Thanks for taking the time to leave us your feedback! We’re delighted to hear that Glofox is helping your business by providing the ability to schedule classes online or in app. We look forward to continuing to support you in reaching your business goals. ### 36. Amazing support and a great system for my job **Rating:** 5.0/5.0 stars **Reviewed by:** Anja T. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2020 **What do you like best about ABC Glofox?** What I like most about Glofox is the entire set-up. The way it works on the website and with the app looks really good and works well together. For me the set up of the classes and the memberships gives lots of great opportunities. **What do you dislike about ABC Glofox?** I miss e better way to send emails to the clients. A way to create emails and sort they in different themes. There is the push notification option now, but it would be nice with a bigger option for e-mails and giving different clients, different tags. **Recommendations to others considering ABC Glofox:** Make sure you watch all the tutorial videos while setting up glofox. They are very helpful and gives you a lot better understanding of how to use Glofox. Just ask any question you might have and don't hesitate asking for help. Their support team is very helpful. **What problems is ABC Glofox solving and how is that benefiting you?** It's been a lot easier to have a good look at the schedule and for my clients to book and sign up for classes. **Official Response from The Team:** > Hi Anja, Thank you for taking the time to share your feedback with us. Your feedback is really important to us and we really appreciate your comments. We are delighted to hear that you're enjoying using Glofox and that you found the tutorials helpful! Thank you also for your feedback on the product. The platform is constantly being updated and improved by our product team, who I will pass your comments on to! Looking forward to seeing your business grow and thrive! Yours in fitness, The Glofox Team ### 37. Glofox support during COVID-19 **Rating:** 4.5/5.0 stars **Reviewed by:** Katie J. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2020 **What do you like best about ABC Glofox?** Glofox have been a great support during the challenges and changes COVID-19 has brought. They too have moved with the needs of the industry and communicated updates to customers. New upgrades have been provided to assist us as a business to change our memberships and structures to fit the online market. We have particularly found the webinars helpful and regular zoom chats with members of the glofox team for debriefing and increased knowledge base of how to use certain features. Niamh our customer success manager has been an amazing support and provided great assistance to our new features up and running. Cadence Pilates Australia **What do you dislike about ABC Glofox?** Waiting to be able to access the new features. The new features had been talked about for a couple of weeks and then released this week, however as we had our own members app the features were not available fo us yet. This was a little frustrating as we were really excited about the new features and the value they were going to bring to our business and members but we couldn't use it yet. Added 2/6/20 The current set up to memberships allowing subscription members to only book ahead into their next booking period. This does not provide flexibility for our business and creates a lot of confusion for our members. I can understand how monthly billed memberships can work on this system however ours are weekly (see below). So members can only book a max of 2 weeks/min of 1 week in advance. It then creates confusion amongst members as to why some members can book further ahead (ie credit pass users) and if members have different payment dates its a bit like a yoyo effect. Explaining how it works to members is very confusing. This feature has only come into being in our studio. Prior to COVID-19 closures members were able to book 4 weeks in advance (booking window set by us) but now it has changed has caused great havoc. It has taken away a lot of value in our product and flexibility in the way our members book and become very frustrating for members as well as staff now managing the queries. If I knew this feature would come into play before we signed up to glofox I actually would strongly reconsider my decision. We are a small boutique fitness studio (we provide reformer class - max of 10 per class) our membership costs are expensive ($40-$55AUD per week) hence all of our members are on weekly subscriptions. We also provide credit packs for client who want to pay per class. **Recommendations to others considering ABC Glofox:** Changing to way the membership bookings work. Allow studios to manage the booking window rather than a blanket feature of only being able to book into the next booking period. This does not work well for weekly membership subscriptions. Individual studios should be able to manage this feature themselves due to a variety of reasons - costs of memberships, cost/quality of product, location, demographic of members, type of service. **What problems is ABC Glofox solving and how is that benefiting you?** as per above added 2/5/20 I have definitely seen improvements with communication over the past 4 -6 months. Their customer service has improved greatly. Overall the staff are very supportive and friendly to work with. We have been really well supported during the COVID-19 challenges and very much appreciated Glofox seeing what customers needed and added some great features during this time. The one downfall is communication - especially when things change eg. booking only into your next booking period - this was not communicated to us that the previous 'glitch' (as explained to me), where you could book in as far in advance as the studio allowed if you were on an unrestricted membership, had now changed. We could not communicate and or prepare our members returning to in studio classes (after COVID) for the changes - and hence created a lot of stress that could have been avoided. **Official Response from The Team:** > Hi Katie, Thank you for taking the time to leave your feedback. We are delighted to hear that you are enjoying using Glofox to manage your studio, staff, and members. Thank you for the feedback on our product releases. Our product team is always working on ways to improve the platform so I will be sure to pass this on. Looking forward to seeing your business grow and succeed! Yours in fitness, The Glofox Team ### 38. Excellent! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2021 **What do you like best about ABC Glofox?** I love how I can incorporate all bookings and payments to the one app. **What do you dislike about ABC Glofox?** So far everything has been helpful! Yet to find something I dislike **What problems is ABC Glofox solving and how is that benefiting you?** I’m able to now manage my time better as we all as payments and bookings **Official Response from The Team:** > Hey folks, thanks so much for taking the time to leave a review, we really appreciate it. We're delighted to hear you're better able to manage your time, payments, and bookings. We have lots more exciting features coming this year and we can't wait to show you. Best of luck on your Glofox journey! Thank you, -The Glofox Team ### 39. Making the switch was the best decision I've made! **Rating:** 5.0/5.0 stars **Reviewed by:** Julie D. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2020 **What do you like best about ABC Glofox?** Glofox is easy to use for both my Coaching Team and my members. The app and desktop site are simple to navigate, it has every feature I need and just generally works well. The support from Glofox has been excellent, from onboarding to general day to day support they are quick, helpful and efficient. Glofox has saved so much time and energy for me in terms of admin and payments letting me concentrate on helping my members. 10/10! **What do you dislike about ABC Glofox?** There's not many! Any small little "wish list" items I've had have been small things such as download file type and Glofox have always been very receptive to feedback and where they can make improvements! **What problems is ABC Glofox solving and how is that benefiting you?** I no longer have hours of chasing payment and reconciling accounts, Glofox does all of that for me! Glofox also plays a big part in the sign up of new members, taking so much of that administration work from me. It has saved me hours each week! **Official Response from The Team:** > Hi Julie, Thank you for taking the time to leave your feedback. We are delighted to hear that you are enjoying using Glofox to manage your studio, staff, and members. Looking forward to seeing your business grow and succeed! Yours in fitness, The Glofox Team ### 40. Amazing LOVE this software! **Rating:** 5.0/5.0 stars **Reviewed by:** Vincent D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2020 **What do you like best about ABC Glofox?** A perfect solution for my business. I was a MBO user for several years, but unfortunately the branded mobile app was dated and had limited functionality, it was also super expensive and costs increasing year on year was just not affordable for my business. I started off on the standard plan, but as I like things branded to me and my business I had to upgrade, and this just ended up costing the business hefty sums which we could not afford. Glofox were pretty easy to set up and get started with and they even helped me migrate my clients over. It's been pretty much smooth sailing and the customer support team have been EXTREMELY HELPFUL. You can have calls with the very happy and efficient team and they are willing to help and follow up on your requests. What I like the most and most looking forward in the future to is new features. They are constantly updating the software and adding new features in which makes it a great piece of software to work with and it's great for my clients too. Everything is branded to me, I like that we have a News section in the app and a store where I can sell my merchandise. We can create events as we put on workshops and masterclasses throughout the year. Looking forward to working with these guys more to take my business to new levels. Thanks guys, I'm soo happy I joined you! :) Highly recommended! **What do you dislike about ABC Glofox?** Reports features - being upgraded - would like to see some hardware integration and perhaps promo codes and vouchers? Maybe integration with other apps. I've passed this on and no doubt it'll get handled :) **Recommendations to others considering ABC Glofox:** Definitely check them out, saved me time and money. Time you don't get back!! **What problems is ABC Glofox solving and how is that benefiting you?** See above - it's a great all in one solution for my business **Official Response from The Team:** > Hi Vincent, Thank you for taking the time to share your feedback with us. Your feedback is really important to us and we really appreciate your comments. We are delighted to hear that you're enjoying using Glofox. It is great to hear that you look forward to the new features and that both you and your clients are benefitting from these updates! Looking forward to seeing your business grow and thrive! Yours in fitness, The Glofox Team ### 41. A solid innovative platform for managing our business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2020 **What do you like best about ABC Glofox?** Easy to use. Lots of features. Nice app. **What do you dislike about ABC Glofox?** I would like more tools for push notifications. **Recommendations to others considering ABC Glofox:** We moved to Glofox from another provider last year and it has been a really good experience. Their team was always on hand to help with the migration and iron out any issues that we had initially. They have continued to develop and improve the platform in the time we have been with them which has been great. The business interface is intuitive to use and the customer-facing app is smart and professional making it easy for our customers to and book their sessions and manage their memberships. **What problems is ABC Glofox solving and how is that benefiting you?** Glofox completely manages our business from both the commercial side and the customer-facing side. It allows us to focus on delivering our fitness product to our customers. **Official Response from The Team:** > Hi, Thank you for taking the time to leave your feedback. We are delighted to hear that you are enjoying using Glofox to manage your studio, staff, and members. Thank you for the feedback on push notifications. Our product team are always working on ways to improve the platform so I will be sure to pass this on. Looking forward to seeing your business grow and succeed! Yours in fitness, The Glofox Team ### 42. Efficient, knowledgeable, helpful, understanding **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2020 **What do you like best about ABC Glofox?** The customer experience is amazing. We received instant responses, a lot of knowledge and 0 pressure to purchase **What do you dislike about ABC Glofox?** Nothing. I was really satisfied with the service **What problems is ABC Glofox solving and how is that benefiting you?** Tidying up the backend of our business and using this as a great and helpful marketing tool **Official Response from Jack Daffern:** > Hey, thanks for taking the time to leave us your feedback! We’re delighted to hear that Glofox is helping your business. We look forward to continuing to support you in your business journey. ### 43. I have been supported every step of the way **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2020 **What do you like best about ABC Glofox?** I love having access to a Glofox team member (Eve). She is always quick to answer my questions and supportive. **What do you dislike about ABC Glofox?** I’d love to be able to see a name attached to the scheduled payments tab and be able to email members in bulk **Recommendations to others considering ABC Glofox:** If you’re looking for a company who is forward thinking, cares about its customers and always trying to improve to make life easier for its customers, Glofox is your answer. **What problems is ABC Glofox solving and how is that benefiting you?** Online classes and having all of my On Demand videos within Glofox for members to have easy access. I also love being able to stay in touch through push notifications and the community tab **Official Response from The Team:** > Hi Lauren, Thank you for taking the time to leave your feedback. We are delighted to hear that you are enjoying using Glofox and have felt supported along the way. Thank you for the feedback on the platform. Our product team is always working on ways to improve the product so I will be sure to pass this on. Looking forward to seeing your business grow and succeed! Yours in fitness, The Glofox Team ### 44. Great quick support whenever needed **Rating:** 5.0/5.0 stars **Reviewed by:** Lorraine J. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2020 **What do you like best about ABC Glofox?** They’re always there to help and find a solution **What do you dislike about ABC Glofox?** I wish the memberships could be updated in order without using the alphabet **Recommendations to others considering ABC Glofox:** They’re helpful and quick to respond **What problems is ABC Glofox solving and how is that benefiting you?** They’ve reduced my subscription since closing my studio to help me re build **Official Response from Jack Daffern:** > Hey Lorraine, Thanks for taking the time to leave us your feedback! We’re delighted to hear that Glofox is helping your business and we know how difficult it has been for all types of business due to Covid. We're happy to hear that you're pleased with us and we look forward to continuing to support you in your business journey. ### 45. Ronan was on the ball and clear with his presentation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2020 **What do you like best about ABC Glofox?** How easy it was to sync your website, social media and app all in one 👍 **What do you dislike about ABC Glofox?** Nothing as of yet. I’ve only just started using glofox. **Recommendations to others considering ABC Glofox:** Pay the money, invest in your business, invest your time for improvement and go for it. **What problems is ABC Glofox solving and how is that benefiting you?** Only just started but can imagine there will be many benefits **Official Response from Jack Daffern:** > Hey, thanks for taking the time to leave us your feedback! We’re delighted to hear that Glofox is helping your business. We look forward to continuing to support you in reaching your business goals. ### 46. Easy to use platform and great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2020 **What do you like best about ABC Glofox?** We really appreciated Alek’s listening skills,holding our hands and making time **What do you dislike about ABC Glofox?** It’s hard to say. There could be more custom or deletable features but it’s got great features **Recommendations to others considering ABC Glofox:** Pricing is decent. And it is easy to use **What problems is ABC Glofox solving and how is that benefiting you?** CRM and customization We got an app and it’s a pro feature **Official Response from Jack Daffern:** > Thanks for taking the time to leave us your feedback! We’re delighted to hear that Alek's was so helpful for you and that Glofox is helping your business with CRM. We look forward to continuing to support you in reaching your business goals! ### 47. Easy navigation, solid customer and a great app! **Rating:** 4.0/5.0 stars **Reviewed by:** Tim C. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2020 **What do you like best about ABC Glofox?** The Glofox navigation is intuitive and simple on the management side. It’s easy to maneuver between one-off classes and appointments and a recurring schedule. It integrates well with Stripe, providing reporting that our bookkeeper uses regularly to reconcile. Best of all, our members rave about how easy and straight forward the interactive app is to use. I would recommend Glofox to gyms looking for simplicity and an booking app that clients love. **What do you dislike about ABC Glofox?** We experienced periodic glitches in 2018/19, although much less recently. Support will sometimes take longer to respond than desired although we find them friendly and helpful. **What problems is ABC Glofox solving and how is that benefiting you?** Glofox has a fast learning curve and is easy to use. **Official Response from The Team:** > Hi Tim, Thank you for taking the time to leave your feedback. We are happy to hear that you are enjoying using Glofox and that your members are too! Thank you for your feedback also, which I will pass on to the team. Looking forward to seeing your business grow and succeed! Yours in fitness, The Glofox Team ### 48. Glofox Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2020 **What do you like best about ABC Glofox?** It's extremely user friendly and easy to amend things from both my side and my clients side of things. My contact Thais was extremely helpful and flexible and made herself available as and when I needed support whilst we were setting up the system. The app is an excellent way of reducing barriers to new possible clients and bookings for group sessions. **What do you dislike about ABC Glofox?** I can't allow 2 clients to book the same slot if they have made a 2 to 1 booking, so the booking has to be in one persons name and with one persons email address. There the second person on the 2 to 1 booking cannot view the booking and has to rely on the other person. **Recommendations to others considering ABC Glofox:** I would 100% recommend from my experience with the company. The online zoom video calls are really helpful. Question responses are extremely quick and the staff are really friendly. Thais has made my experience really enjoyable. I hope to expand my business and brand through out 2020 & 2021 and this system will allow me to do this easily. **What problems is ABC Glofox solving and how is that benefiting you?** My business has saved lots of time daily & weekly as my clients now have the freedom to organise their own sessions and amend them when necessary. **Official Response from The Team:** > Hi, Thank you for taking the time to share your feedback with us. Your feedback is really important to us and we really appreciate your comments. We are delighted to hear that you're enjoying using Glofox and that you're using the app to gain new clients! Thank you also for your feedback on the product. The platform is constantly being updated and improved by our product team, who I will pass your comments on to! Looking forward to seeing your business grow and thrive! Yours in fitness, The Glofox Team ### 49. Glofox works great for our fitness studio **Rating:** 5.0/5.0 stars **Reviewed by:** Jenelle G. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2018 **What do you like best about ABC Glofox?** Glofox is easy to use and the support team is very helpful and proactive when I have questions! **What do you dislike about ABC Glofox?** When changes are pushed out, our members sometimes don't have full functionality of the app. However, Glofox is very proactive in fixing the reported problem. **Recommendations to others considering ABC Glofox:** I found Glofox very easy to get setup and use. My gym is a small fitness studio and it is working great for us. **What problems is ABC Glofox solving and how is that benefiting you?** Glofox meets our fitness studio needs **Official Response from The Team:** > Hi Jenelle, Thank you for taking the time to leave your feedback. We are delighted to hear that you are enjoying using Glofox and that it is a perfect fit for your fitness studio. Thank you for the feedback on the product also. Our product team is always working on ways to improve the platform so we are glad that you have found this to be quick and timely. Looking forward to seeing your business grow and succeed! Yours in fitness, The Glofox Team ### 50. Bumpy start but now think Glofox is fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2020 **What do you like best about ABC Glofox?** Fantastic client support & knowledge base **What do you dislike about ABC Glofox?** Little glitches in the booking system... **What problems is ABC Glofox solving and how is that benefiting you?** Glofox reduces the amount of time I spend on admin and aids marketing. I always know how many people to expect in each class and I also know who's coming to the classes which is really helpful for me. It means I don't have to deal with cash when people come to class. **Official Response from The Team:** > Hi there, Thank you for taking the time to leave your feedback. We are delighted to hear that you are enjoying using Glofox to manage your studio, staff, and members. Thank you for the feedback on the product also. Our product team is always working on ways to improve the platform so I will be sure to pass this on. Looking forward to seeing your business grow and succeed! Yours in fitness, The Glofox Team ## ABC Glofox Discussions - [WOD Display](https://www.g2.com/discussions/wod-display) - 1 comment, 1 upvote - [Anyone has success with them? How long did it take for them to solve all the technical issues?](https://www.g2.com/discussions/anyone-has-success-with-them-how-long-did-it-take-for-them-to-solve-all-the-technical-issues) - 1 comment, 1 upvote - [What is Glofox app?](https://www.g2.com/discussions/what-is-glofox-app) - 2 comments - [What is Glofox?](https://www.g2.com/discussions/what-is-glofox) - 1 comment - [View ABC Glofox pricing details and edition comparison](https://www.g2.com/products/abc-glofox/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+10%3A35%3A22+-0500&secure%5Bsession_id%5D=fd048908-4ae7-4efd-844f-b90a1731e21f&secure%5Btoken%5D=509f349dfa959f32d9fc12739f3f7c6e1a6f862758df86376cb8e37c09250243&format=llm_user) ## ABC Glofox Integrations - [Wellhub](https://www.g2.com/products/wellhub/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## ABC Glofox Features **Billing & Revenue - Gym Management** - Automated Collections - Merchandise Sales - Invoicing **Business Management** - Staff Management - Payroll - Analytics and Reporting - Billing and Invoicing **Class Management** - Self-Service Portals - Scheduling - Communications - Recitals and Events **Agentic AI - Gym Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Facility Management - Gym Management** - Scheduling & Reservations - Payroll **Client Manangement** - Personalization - Mobile App - Student Profiles **Data & Reporting - Gym Management** - Data Collection - Reports & Dashboards **Integrations** - Marketing Platforms - Point of Sale (POS) Systems **Membership - Gym Management** - Contract Creation - Lead Management - Online Member Portal - Performance Tracking - Marketing Tools ## Top ABC Glofox Alternatives - [Mindbody](https://www.g2.com/products/mindbody/reviews) - 3.7/5.0 (501 reviews) - [Vagaro](https://www.g2.com/products/vagaro/reviews) - 4.6/5.0 (389 reviews) - [TeamUp](https://www.g2.com/products/teamup/reviews) - 4.5/5.0 (325 reviews)