Abby Connect Pricing Overview

edit

Free Trial

Human Receptionist: Essential Plan

$329.00

Per Month

Up to 100 Receptionist Minutes per month

Human Receptionist: Professional Plan

$599.00

Per Month

Up to 200 Receptionist Minutes per month

Human Receptionist: Growth Plan

$1,380.00

Per Month

Up to 500 Receptionist Minutes per month

Top-Rated Alternatives

Smith.ai Virtual Receptionists

View All Alternatives

Abby Connect Alternatives Pricing

The following is a quick overview of editions offered by other Virtual Receptionist Services Providers

Smith.ai Virtual Receptionists Virtual Receptionist Starter - 30 Calls	Starting at $292.50Per Month	Friendly, professional agents answer your calls. $11.00/call price after 30-call monthly minimum. Free spam blocking Fully English-Spanish bilingual 1 transfer destination 1st CRM integration is free
Answering Service Care Starter	$25.00Per Month	0 minutes - $1.55 per add'l min 24/7 Coverage Email Relays SMS Relays ASC Mobile App Secure Notifications Bilingual Operators Custom On-Hold Music Personalized Greetings Bilingual Operators Custom On-Hold Music Local Number Disaster Recovery Online Client Portal Usage Report Single Point of Contact Show More
Bottleneck Distant Assistants Onboarding Fee	$500.00With One-Time Purchase	One-Time Fee \| Non-Refundable DDA Sourcing & Interviewing DDA Training & Onboarding Client Onboarding

Various alternatives pricing & plans

Free Trial

Pricing information for the above various Abby Connect alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Abby Connect Pricing Reviews

(2)

Paige N.

Office Manager

Legal Services

Small-Business (50 or fewer emp.)

6/9/2025

"Huge value add - very responsive and helpful service team"

5/5

What do you like best about Abby Connect?

They are prompt with sending us detailed call notes from a wide variety of incoming call types (current clients, adjusters, subrogation adjusters, potential clients, other attorneys, etc.) Review collected by and hosted on G2.com.

What do you dislike about Abby Connect?

Honestly nothing. They have been excellent to work with. Review collected by and hosted on G2.com.

Recommendations to others considering Abby Connect:

Don't wait. Give them a call and see how they can help your team. Review collected by and hosted on G2.com.

What problems is Abby Connect solving and how is that benefiting you?

Abby Connect has been incredible to assist with during-hours spillover calls at the law firm I manage, as well as assisting us with after hours and weekend calls. Their team is friendly, responsive, and very helpful. They really work with you to ensure they are answering calls, routing calls, and routing phone messages appropriately with correct and detailed information. They have been invaluable to us since we started using their services. The portal they provide is also really helpful in terms of viewing their call logs, notes, and providing feedback or follow up information. We really have loved having Karla Alvarado-Vargas as our account manager - she is proactive in checking in with us and providing support as our firm has grown and developed our standard operating procedures. Review collected by and hosted on G2.com.

William I.

Small-Business (50 or fewer emp.)

3/31/2025

"What a horrific experience"

0/5

What do you like best about Abby Connect?

They are really great at recording calls. Review collected by and hosted on G2.com.

What do you dislike about Abby Connect?

1. They billed us for spam calls

2. They billed us for time where the phone is ringing

3. They tried to charge us $300/month to use Google Calendar instead of Calendly

4. They were scheduling appointments with customers in different timezones.

5. They were scheduling appointments with customers for roof estimates without even getting the customers' home address

6. They would put customers on hold for minutes at a time to "talk to the team" but never contact anyone from the team. Super weird

7. The initial sales representative from Abby quoted us something, but during onboarding kept trying to upsell us.

8. They charged us for overage charges when 70% of the minutes were spent on spam calls and the phone ringing. Review collected by and hosted on G2.com.

Recommendations to others considering Abby Connect:

Avoid this company like the plague. They're terribly educated on the industries they're supposed to represent and they're very unprofessional on the phone. Review collected by and hosted on G2.com.

What problems is Abby Connect solving and how is that benefiting you?

They were supposed to answer phone calls and schedule appointments so we can convert more leads for a roofing company. Review collected by and hosted on G2.com.