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# A1 Tracker vs FileHandler Enterprise Comparison - What are their main differences?

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A1 TrackerFileHandler Enterprise[+ Add Product](#)

Reviews

**A1 Tracker** [

4.8/5(16)

](https://www.g2.com/products/a1-tracker/reviews#reviews)

**FileHandler Enterprise** [

4.4/5(36)

](https://www.g2.com/products/filehandler-enterprise/reviews#reviews)

Pricing

**A1 Tracker**
Free Trial

**Starting at $1,200.00** 5 Use License Per Month · Incident Management Software

**FileHandler Enterprise**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**A1 Tracker**
Not enough reviews yet

**FileHandler Enterprise**
6 months

Based on 8 responses

Return on Investment

**A1 Tracker**
Not enough reviews yet

**FileHandler Enterprise**
26 months

Based on 6 responses

Perceived Cost

**A1 Tracker**
Not enough reviews yet

**FileHandler Enterprise**
$$$$$

Average Discount

**A1 Tracker**
Not enough reviews yet

**FileHandler Enterprise**
Not enough reviews yet

 ![A1 Tracker](https://images.g2crowd.com/uploads/product/hd_favicon/23bea61f3211fc9dfbc3897d7a134165/a1-tracker.svg "A1 Tracker")

 ![FileHandler Enterprise](https://images.g2crowd.com/uploads/product/hd_favicon/929b48ae2a52b3d923a0380599cd58b2/filehandler-enterprise.svg "FileHandler Enterprise")

G2 offers free advice on this comparison.

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Pros & Cons

**A1 Tracker**
[
Claims Management (2)
](https://www.g2.com/products/a1-tracker/reviews?filters%5Bsentiment_snippet%5D=1969837&qs=pros-and-cons#reviews)[
Customer Support (1)
](https://www.g2.com/products/a1-tracker/reviews?filters%5Bsentiment_snippet%5D=1148766&qs=pros-and-cons#reviews)[
Complexity (1)
](https://www.g2.com/products/a1-tracker/reviews?filters%5Bsentiment_snippet%5D=2358098&qs=pros-and-cons#reviews)[
Difficult Navigation (1)
](https://www.g2.com/products/a1-tracker/reviews?filters%5Bsentiment_snippet%5D=2358123&qs=pros-and-cons#reviews)

**FileHandler Enterprise**
[
Centralization (1)
](https://www.g2.com/products/filehandler-enterprise/reviews?filters%5Bsentiment_snippet%5D=1415446&qs=pros-and-cons#reviews)[
Customer Support (1)
](https://www.g2.com/products/filehandler-enterprise/reviews?filters%5Bsentiment_snippet%5D=1415426&qs=pros-and-cons#reviews)[
Bug Issues (1)
](https://www.g2.com/products/filehandler-enterprise/reviews?filters%5Bsentiment_snippet%5D=1415562&qs=pros-and-cons#reviews)[
Complex Features (1)
](https://www.g2.com/products/filehandler-enterprise/reviews?filters%5Bsentiment_snippet%5D=1415114&qs=pros-and-cons#reviews)

Screenshots

**A1 Tracker**
 ![A1 Tracker screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/119532/Enterprise-Risk-Management-Software-Heat-Map-A1-Tracker.png)

**FileHandler Enterprise**
 ![FileHandler Enterprise screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/141226/Screen-Shot-2019-01-16-at-3.38.15-PM-_002_.png)

Ratings

Meets Requirements

**A1 Tracker**

9.7

9.711

**FileHandler Enterprise**

8.8

8.832

Ease of Use

**A1 Tracker**

9.5

9.511

**FileHandler Enterprise**

9.0

9.032

Ease of Setup

**A1 Tracker**

9.5

9.57

**FileHandler Enterprise**

8.0

8.022

Ease of Admin

**A1 Tracker**

10.0

10.06

**FileHandler Enterprise**

8.9

8.921

Quality of Support

**A1 Tracker**

9.7

9.711

**FileHandler Enterprise**

9.5

9.531

Has the product been a good partner in doing business?

**A1 Tracker**

10.0

10.06

**FileHandler Enterprise**

9.3

9.320

Product Direction (% positive)

**A1 Tracker**

10.0

10.011

**FileHandler Enterprise**

8.5

8.532

Features

Show 3 feature categories with incomplete data

Insurance Suites[Hide 41 FeaturesShow 41 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Email Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Claims Management

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Commercial

Not enough data

Not enough data

Commission Management

Not enough data

Not enough data

Underwriting Management

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Insurance Policy Management

Not enough data

Not enough data

Customer Portal

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Reinsurance Administration

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Insurance Rating

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Digital Signature

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

API

Not enough data

Not enough data

Broker/Agent Portal

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

For Insurance Industry

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Insurance Claims Management[Hide 48 FeaturesShow 48 Features](javascript:void(0);)

Not enough data

Not enough data

Claims Submission - Insurance Claims Management

Document Uploads

Not enough data

Not enough data

Online Claims Forms

Not enough data

Not enough data

Paper-Based Claims

Not enough data

Not enough data

Claims Processing - Insurance Claims Management

Automated Workflow Management

Not enough data

Not enough data

Task Assignment

Not enough data

Not enough data

Case Collaboration

Not enough data

Not enough data

Audit Management

Not enough data

Not enough data

Customer Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Payor Management

Not enough data

Not enough data

Case Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Claims Adjuster Management

Not enough data

Not enough data

Claims Tracking - Insurance Claims Management

Claim History

Not enough data

Not enough data

Real-Time Claim Tracking

Not enough data

Not enough data

Co-Pay & Deductible Tracking

Not enough data

Not enough data

Claims Settlement- Insurance Claims Management

Automated Claim Settlement

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Claims Settlement Calculator

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Risk Management - Insurance Claims Management

Fraud detection

Not enough data

Not enough data

Risk Scoring

Not enough data

Not enough data

Analytics and reporting - Insurance Claims Management

Claim Data Insights

Not enough data

Not enough data

Analytics Dashboards

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Additional Functionality

Reminders

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

API

Not enough data

Not enough data

EDI

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

For Insurance Industry

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Insurance Agency Management Systems[Hide 56 FeaturesShow 56 Features](javascript:void(0);)

Not enough data

Not enough data

Administration

Accounting

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Commissions

Not enough data

Not enough data

Sales Tools

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Payment Processing

Not enough data

Not enough data

Email Integration

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Pipeline Management

Not enough data

Not enough data

Commission Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Invoice Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Insurance Documentation

Claims Management

Not enough data

Not enough data

Insurance Policy Management

Not enough data

Not enough data

Invoicing & Receipts

Not enough data

Not enough data

Electronic Signatures

Not enough data

Not enough data

Client Management

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Additional Functionality

Client Portal

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Commission Calculations

Not enough data

Not enough data

Insurance Rating

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

API

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Property & Casualty

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Life & Health

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Document Templates

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Risk Assessment

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![A1 Tracker](https://images.g2crowd.com/uploads/product/hd_favicon/23bea61f3211fc9dfbc3897d7a134165/a1-tracker.svg "A1 Tracker")](https://www.g2.com/products/a1-tracker/reviews)

A1 Tracker

Small-Business(50 or fewer emp.)

35.7%

Mid-Market(51-1000 emp.)

28.6%

Enterprise(\> 1000 emp.)

35.7%

[![FileHandler Enterprise](https://images.g2crowd.com/uploads/product/hd_favicon/929b48ae2a52b3d923a0380599cd58b2/filehandler-enterprise.svg "FileHandler Enterprise")](https://www.g2.com/products/filehandler-enterprise/reviews)

FileHandler Enterprise

Small-Business(50 or fewer emp.)

50.0%

Mid-Market(51-1000 emp.)

38.9%

Enterprise(\> 1000 emp.)

11.1%

Small-Business

(50 or fewer emp.)

35.7%

50.0%

Mid-Market

(51-1000 emp.)

28.6%

38.9%

Enterprise

(\> 1000 emp.)

35.7%

11.1%

Reviewers' Industry

[![A1 Tracker](https://images.g2crowd.com/uploads/product/hd_favicon/23bea61f3211fc9dfbc3897d7a134165/a1-tracker.svg "A1 Tracker")](https://www.g2.com/products/a1-tracker/reviews)
A1 Tracker

Transportation/Trucking/Railroad

21.4%

Insurance

14.3%

Automotive

14.3%

Security and Investigations

7.1%

Information Technology and Services

7.1%

Other

35.7%

[![FileHandler Enterprise](https://images.g2crowd.com/uploads/product/hd_favicon/929b48ae2a52b3d923a0380599cd58b2/filehandler-enterprise.svg "FileHandler Enterprise")](https://www.g2.com/products/filehandler-enterprise/reviews)
FileHandler Enterprise

Insurance

69.4%

Staffing and Recruiting

11.1%

Real Estate

5.6%

Wholesale

2.8%

Transportation/Trucking/Railroad

2.8%

Other

8.3%

Alternatives

**A1 Tracker Alternatives**

 ![Guidewire ClaimCenter](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6905e7eda2501c6f7a0c15c4031cdef8/guidewire-claimcenter.png "Guidewire ClaimCenter")

[
Guidewire ClaimCenter
](/products/guidewire-claimcenter/reviews)

 ![Claimable](https://images.g2crowd.com/uploads/product/hd_favicon/5216daefce4fb82b1a1dbe50eacd3626/claimable.svg "Claimable")

[
Claimable
](/products/claimable/reviews)

 ![BriteCore](https://images.g2crowd.com/uploads/product/hd_favicon/1503941278/britecore.svg "BriteCore")

[
BriteCore
](/products/britecore/reviews)

 ![Riskonnect Claims Management](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_368bb013f57e1c6e65359fbc0d52f417/riskonnect-claims-management.png "Riskonnect Claims Management")

[
Riskonnect Claims Management
](/products/riskonnect-claims-management/reviews)

**FileHandler Enterprise Alternatives**

 ![Applied Epic](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_637d6a3179f04c22c82f6327a286b6ad/applied-epic.png "Applied Epic")

[
Applied Epic
](/products/applied-epic/reviews)

 ![EZLynx](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_09b4044977e90264fea40d3a76237dcc/ezlynx-ezlynx.png "EZLynx")

[
EZLynx
](/products/ezlynx-ezlynx/reviews)

 ![AMS360](https://images.g2crowd.com/uploads/product/hd_favicon/bbb16da3ceba36f13a603bce0de7796b/ams360.svg "AMS360")

[
AMS360
](/products/ams360/reviews)

 ![QQCatalyst](https://images.g2crowd.com/uploads/product/hd_favicon/bbb16da3ceba36f13a603bce0de7796b/qqcatalyst.svg "QQCatalyst")

[
QQCatalyst
](/products/qqcatalyst/reviews)

## A1 Tracker vs FileHandler Enterprise

When assessing the two solutions, reviewers found A1 Tracker easier to use, set up, and administer. Reviewers also preferred doing business with A1 Tracker overall.

- Reviewers felt that A1 Tracker meets the needs of their business better than FileHandler Enterprise.
- When comparing quality of ongoing product support, reviewers felt that A1 Tracker is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of A1 Tracker over FileHandler Enterprise.