# A1 Tracker vs Applied Epic Comparison
---
## AI Generated Summary
- Users report that Applied Epic excels in its **Contact Management** feature, scoring 8.5, which allows for efficient organization and retrieval of client information. In contrast, A1 Tracker has a slightly lower score of 8.4 in the same area, indicating that while it is effective, it may not offer the same level of user satisfaction.
- Reviewers mention that A1 Tracker shines in **Ease of Setup** , with a score of 9.4, making it a more user-friendly option for new users. Applied Epic, on the other hand, has a lower score of 6.9, suggesting that its setup process may be more complex and time-consuming.
- G2 users highlight the superior **Quality of Support** provided by A1 Tracker, which received a score of 9.7. In comparison, Applied Epic scored 8.8, indicating that while it offers good support, A1 Tracker's responsiveness and assistance are notably better.
- Users on G2 report that Applied Epic's **Claims Management** feature is robust, scoring 8.0, but A1 Tracker outperforms it with a score of 8.2, suggesting that A1 Tracker may provide more comprehensive tools for managing insurance claims.
- Reviewers mention that A1 Tracker's **Ease of Use** is a standout feature, scoring 9.5, which is significantly higher than Applied Epic's score of 8.0. This indicates that A1 Tracker may be more intuitive and accessible for everyday users.
- Users say that Applied Epic's **Product Direction** score of 8.6 reflects a solid commitment to future improvements, but A1 Tracker's perfect score of 10.0 suggests that it is more aligned with user needs and expectations for ongoing development.



| | A1 Tracker | Applied Epic | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 15 | 1,563 | 
| **Largest Market Segment** | Small-Business (38.5% of reviews) | Small-Business (71.6% of reviews) | 
| **Entry Level Price** | Starting at $1,000.00 5 Use License Per Month | No pricing available | 

---
## Top Pros & Cons

### A1 Tracker

Pros:
- Claims Management (2 reviews)
- Customer Support (1 reviews)

Cons:
- Complexity (1 reviews)
- Difficult Navigation (1 reviews)

### Applied Epic

Pros:
- Ease of Use (534 reviews)
- Features (215 reviews)

Cons:
- Learning Curve (173 reviews)
- Complex Process (139 reviews)

---
## Ratings Comparison
| Rating | A1 Tracker | Applied Epic | 
|---|---|---|
  | **Meets Requirements** | 9.7 (10 reviews) | 8.6 (1018 reviews) | 
  | **Ease of Use** | 9.5 (10 reviews) | 8.1 (1409 reviews) | 
  | **Ease of Setup** | 9.4 (6 reviews) | 7.3 (993 reviews) | 
  | **Ease of Admin** | 10.0 (5 reviews) | 7.7 (441 reviews) | 
  | **Quality of Support** | 9.7 (10 reviews) | 8.8 (979 reviews) | 
  | **Has the product been a good partner in doing business?** | 10.0 (5 reviews) | 8.6 (457 reviews) | 
  | **Product Direction (% positive)** | 10.0 (10 reviews) | 8.5 (1010 reviews) | 

---
## Pricing

### A1 Tracker

#### Entry-Level Pricing

Plan: Incident Management Software

Price: Starting at $1,000.00 5 Use License Per Month

Description: Complete incident management for all incident types: Accidents, insurance, property damage, employee injuries, 3rd party damages, product liability, theft, cargo damages, and more.

Incident portals allow people to submit incidents via a simple incident form on your web site which send real-time notifications about the incident to risk and loss managers.

Dashboard analytics offer analytical reports showing incident trends, including root cause analysis, most frequent incident types, incident performance ratios, costs, expenses, and reserves.

Full document management for tracking pictures & statements. Document generation allows users to generate letters, notices, & emails to incident parties.

3rd party integrations with Oracle, SAP, SalesForce, G-Suite, Active Directory Single Sign-On, & other financial packages.

Key Features:
- Dashboard Analytics
- Incident Forms
- Customizable Reports

[Browse all 6 editions](https://www.g2.com/products/a1-tracker/pricing)

#### Free Trial

Yes

### Applied Epic

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Insurance Claims Management

| Product | Score | Reviews |
|---|---|---|
| **A1 Tracker** | N/A | N/A |
| **Applied Epic** | N/A | N/A |

#### Claims Submission - Insurance Claims Management

| Feature | A1 Tracker | Applied Epic | 
|---|---|---|
| **Document Uploads** | Not enough data | Not enough data | 
| **Online Claims Forms** | Not enough data | Not enough data | 

#### Claims Processing - Insurance Claims Management

| Feature | A1 Tracker | Applied Epic | 
|---|---|---|
| **Automated Workflow Management** | Not enough data | Not enough data | 
| **Task Assignment** | Not enough data | Not enough data | 
| **Case Collaboration** | Not enough data | Not enough data | 

#### Claims Tracking - Insurance Claims Management

| Feature | A1 Tracker | Applied Epic | 
|---|---|---|
| **Claim History** | Not enough data | Not enough data | 
| **Real-Time Claim Tracking** | Not enough data | Not enough data | 

#### Claims Settlement- Insurance Claims Management

| Feature | A1 Tracker | Applied Epic | 
|---|---|---|
| **Automated Claim Settlement** | Not enough data | Not enough data | 
| **Payment Processing Integration** | Not enough data | Not enough data | 
| **Claims Settlement Calculator** | Not enough data | Not enough data | 

#### Risk Management - Insurance Claims Management

| Feature | A1 Tracker | Applied Epic | 
|---|---|---|
| **Fraud detection** | Not enough data | Not enough data | 
| **Risk Scoring** | Not enough data | Not enough data | 

#### Analytics and reporting - Insurance Claims Management

| Feature | A1 Tracker | Applied Epic | 
|---|---|---|
| **Claim Data Insights** | Not enough data | Not enough data | 
| **Analytics Dashboards** | Not enough data | Not enough data | 

### Insurance Agency Management Systems

| Product | Score | Reviews |
|---|---|---|
| **A1 Tracker** | N/A | N/A |
| **Applied Epic** | 7.9/10 | 865 |

#### Administration

| Feature | A1 Tracker | Applied Epic | 
|---|---|---|
| **Accounting** | Not enough data | 7.5 (715 reviews) | 
| **Contact Management** | Not enough data | 8.5 (785 reviews) | 
| **Commissions** | Not enough data | 8.0 (723 reviews) | 
| **Sales Tools** | Not enough data | 7.1 (650 reviews) | 
| **Reporting & Dashboards** | Not enough data | 7.8 (771 reviews) | 
| **Payment Processing** | Not enough data | 7.3 (614 reviews) | 
| **Email Integration** | Not enough data | 8.0 (772 reviews) | 
| **Task Management** | Not enough data | 8.4 (782 reviews) | 

#### Insurance Documentation

| Feature | A1 Tracker | Applied Epic | 
|---|---|---|
| **Claims Management** | Not enough data | 8.0 (729 reviews) | 
| **Policy Management** | Not enough data | 8.8 (821 reviews) | 
| **Invoicing & Receipts** | Not enough data | 8.1 (754 reviews) | 
| **Electronic Signatures** | Not enough data | 7.7 (654 reviews) | 

---
## Categories

**Unique to A1 Tracker (1):** [Insurance Claims Management Software](https://www.g2.com/categories/insurance-claims-management)

**Unique to Applied Epic (1):** [Insurance Agency Management Systems](https://www.g2.com/categories/insurance-agency-management-systems)


---
## Reviewer Demographics

### By Company Size

| Segment | A1 Tracker | Applied Epic | 
|---|---|---|
| **Small-Business** | 38.5% | 71.6% | 
| **Mid-Market** | 30.8% | 23.7% | 
| **Enterprise** | 30.8% | 4.8% | 

### By Industry

#### A1 Tracker

- **Transportation/Trucking/Railroad:** 15.4%
- **Insurance:** 15.4%
- **Automotive:** 15.4%
- **Security and Investigations:** 7.7%
- **Information Technology and Services:** 7.7%
- **Facilities Services:** 7.7%
- **Construction:** 7.7%
- **Computer & Network Security:** 7.7%
- **Civil Engineering:** 7.7%
- **Accounting:** 7.7%

#### Applied Epic

- **Insurance:** 91.7%
- **Accounting:** 3.6%
- **Construction:** 1.1%
- **Financial Services:** 0.7%
- **Information Technology and Services:** 0.3%
- **Automotive:** 0.2%
- **Banking:** 0.2%
- **Commercial Real Estate:** 0.2%
- **Consumer Services:** 0.2%
- **Airlines/Aviation:** 0.1%
- **Other:** 1.6%

---
## Alternatives

### Alternatives to A1 Tracker

- [FileHandler Enterprise](https://www.g2.com/products/filehandler-enterprise/reviews) — 4.4/5 stars (36 reviews)
- [Guidewire ClaimCenter](https://www.g2.com/products/guidewire-claimcenter/reviews) — 4.5/5 stars (42 reviews)
- [Claimable](https://www.g2.com/products/claimable/reviews) — 4.6/5 stars (18 reviews)
- [BriteCore](https://www.g2.com/products/britecore/reviews) — 4.3/5 stars (24 reviews)
- [Riskonnect Claims Management](https://www.g2.com/products/riskonnect-claims-management/reviews) — 4.1/5 stars (44 reviews)
- [Aclaimant](https://www.g2.com/products/aclaimant/reviews) — 4.9/5 stars (32 reviews)
- [360SiteView](https://www.g2.com/products/360siteview/reviews) — 4.5/5 stars (12 reviews)
- [Snapsheet](https://www.g2.com/products/snapsheet-snapsheet/reviews) — 4.1/5 stars (13 reviews)
- [Guidewire InsuranceSuite](https://www.g2.com/products/guidewire-insurancesuite/reviews) — 4.1/5 stars (25 reviews)
- [FileTrac Evolve](https://www.g2.com/products/filetrac-evolve/reviews) — 4.3/5 stars (12 reviews)

### Alternatives to Applied Epic

- [AMS360](https://www.g2.com/products/ams360/reviews) — 4.3/5 stars (935 reviews)
- [EZLynx](https://www.g2.com/products/ezlynx-ezlynx/reviews) — 4.4/5 stars (699 reviews)
- [QQCatalyst](https://www.g2.com/products/qqcatalyst/reviews) — 4.4/5 stars (563 reviews)
- [Jenesis](https://www.g2.com/products/jenesis/reviews) — 4.7/5 stars (155 reviews)
- [Sagitta](https://www.g2.com/products/sagitta/reviews) — 3.9/5 stars (91 reviews)
- [HawkSoft](https://www.g2.com/products/hawksoft/reviews) — 4.8/5 stars (84 reviews)
- [AgencySmart](https://www.g2.com/products/agencysmart/reviews) — 4.8/5 stars (39 reviews)
- [BenefitPoint](https://www.g2.com/products/benefitpoint/reviews) — 4.2/5 stars (102 reviews)
- [AgencyBloc AMS+](https://www.g2.com/products/agencybloc-ams/reviews) — 4.7/5 stars (42 reviews)
- [FileHandler Enterprise](https://www.g2.com/products/filehandler-enterprise/reviews) — 4.4/5 stars (36 reviews)

---
## Top Discussions

### A1 Tracker

No discussions available for this product.

### Applied Epic

- Title: [Accounting - Does your agency reconcile direct bill commission statements?](https://www.g2.com/discussions/24373-accounting-does-your-agency-reconcile-direct-bill-commission-statements) — 4 comments, 1 upvote
  > **Top comment:** "We changed to recording direct bill rather than reconciling about two years ago.  It has been much more efficient for our accounting department.  We have set..."
- Title: [Is there a way to add taxes and fees so that it carries over into the invoicing section?](https://www.g2.com/discussions/is-there-a-way-to-add-taxes-and-fees-so-that-it-carries-over-into-the-invoicing-section) — 3 comments, 1 upvote
  > **Top comment:** "Taxes and fees are processed as transactions to a policy.  You can add custom transactions in Configure>Accounting>Transaction Codes."
- Title: [What is the best way to implement Best Practices for reports on renewal and new business retention?](https://www.g2.com/discussions/24564-what-is-the-best-way-to-implement-best-practices-for-reports-on-renewal-and-new-business-retention) — 2 comments, 1 upvote
  > **Top comment:** "If you forward to me your email address I can send to you the Criteria that I use for both."
- Title: [What is Applied Epic used for?](https://www.g2.com/discussions/what-is-applied-epic-used-for) — 1 comment
  > **Top comment:** "Applied epic is software is an agency management system that insurance agencies and brokers use to keep track and store policy information for customers who..."
- Title: [What is the best way to implement Best Practices?](https://www.g2.com/discussions/25557-what-is-the-best-way-to-implement-best-practices) — 1 comment, 1 upvote
  > **Top comment:** "We use line status to track new business.   You probably have a specific line status you use for new business right?   This status is available in the..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/a1-tracker-vs-applied-epic)