# SPOTIO Reviews **Vendor:** SPOTIO **Category:** [Field Sales Software](https://www.g2.com/categories/field-sales) **Average Rating:** 4.5/5.0 **Total Reviews:** 386 ## About SPOTIO SPOTIO is an outside (field) sales engagement tool that improves efficiency while accelerating every aspect of the field sales process. SPOTIO automates manual tasks, fostering accountability, and providing tangible insight into how your sales organization is performing and how it could improve. SPOTIO offers CRM Mapping, Autoplays, Activity Tracking, Prospecting, and built-in Reporting Dashboards. Centralizing outside sales team activities provides sales organizations with the visibility and insight needed to drive revenue. Build pipeline, improve productivity, close more deals, and never let leads fall through the cracks again. SPOTIO's got your back from lead to close, every time. ## SPOTIO Pros & Cons **What users like:** - Users appreciate the **ease of use** of SPOTIO, finding it user-friendly for effective field sales management. (18 reviews) - Users value the **ease of tracking** with SPOTIO, enhancing productivity and accountability in field sales management. (12 reviews) - Users value the **strong lead management capabilities** of SPOTIO, enhancing accountability and productivity in field sales. (9 reviews) - Users find SPOTIO to be extremely **helpful** for enhancing sales efficiency and organizing field activities effectively. (8 reviews) - Users value the **strong lead generation capabilities** of SPOTIO, enhancing team productivity and accountability effectively. (8 reviews) - Users value the **organization features** of SPOTIO, enabling efficient tracking of contacts and appointments. (8 reviews) - Users value the **time-saving features** of SPOTIO, allowing for optimized routes and instant appointment notifications. (8 reviews) - Users value the **mapping features** of SPOTIO, enhancing organization and boosting productivity in their sales process. (7 reviews) - Navigation Ease (7 reviews) - Simple (7 reviews) **What users dislike:** - Users experience frustrating **call issues** with SPOTIO, including spam labeling and difficulties managing account duplicates. (4 reviews) - Users often face **connectivity issues** with SPOTIO, impacting data synchronization and causing frustrations during outreach. (4 reviews) - Users face **login issues** with SPOTIO, including account deactivation after inactivity and limitations on device access. (3 reviews) - Users find the **complexity of territorial planning** in SPOTIO can be overwhelming and challenging to manage effectively. (2 reviews) - Users find SPOTIO to be **too expensive** , especially given the lack of support and difficult renewal processes. (2 reviews) - Users face issues with **internet connectivity** , as Spotio struggles with data synchronization and offline functionality. (2 reviews) - Lead Management Issues (2 reviews) - Limited Accessibility (2 reviews) - Users find the **missing features** in SPOTIO limiting, particularly in the mobile app and team visibility. (2 reviews) - Not User-Friendly (2 reviews) ## SPOTIO Reviews ### 1. EXCELLENT LEAD GENERATOR and FIELD MANAGEMENT TOO!! **Rating:** 4.0/5.0 stars **Reviewed by:** Lisa F. | Solutions Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2024 **What do you like best about SPOTIO?** Spotio's ease of use and convenience have made my life so much more organized and productive! I love being able to add all the details of a sales visit and the notes feature is the key for my success! This allows me to talk text into the notes section and save time while approaching my next merchant. Time is money in my business, so anything that can save me time is a win! Adding reminders has enabled me to not lose sight of my appointments and the type of appointment it is. In addition the satellite maps are an outstanding bonus. I share this with anyone in my company who has not been been apprised of this amazing option. So far over the 2+ yrs that I have used Spotio I have been extremely satisfied and I would not want to use any other sales tool, because it just works so well! **What do you dislike about SPOTIO?** Sometimes I do have a lag when I updated my leads but I do find that this occurs when I'm in a bad internet area. Once I get in a better area or it gets a slight bit stronger it catches right up. I would like to see some additional positions to select from when registering a merchant. For example if a business is a corporation versus small business and adding additional positions like CFO and Controller/Comptroller. **What problems is SPOTIO solving and how is that benefiting you?** Sales and managing my day have become much easier. It also assists me in finding new leads near my existing appointments, which is extremely helpful. This allows me to make the most of my time and effort, maximizing my sales opportunities. **Official Response from Jenny Tsao:** > I think we may be gushing! Thank you for the glowing review, and we're so happy that you've been so successful. And we totally agree... "TIME IS MONEY!" We've shared your feedback with the team. We wish you continued success! Feel free to reach out to our team at support@SPOTIO.com for more constructive feedback. We really appreciate you! ### 2. Boosts Productivity with Excellent Field Visibility and Offline Support **Rating:** 4.5/5.0 stars **Reviewed by:** Khaoula B. | Senior marketing manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2025 **What do you like best about SPOTIO?** It has strong field accountability and visibility which helps us know where our employees are working to avoid doubts which helps us promote great productivity. It supports offline modes where our team members can view schedules and leads with ease. **What do you dislike about SPOTIO?** I do not have dislikes on this tool at the moment as it meets our needs. **What problems is SPOTIO solving and how is that benefiting you?** Without this tool it becomes difficult follow our employees. Spotio thus allows us full visibility in real-time of the sales representatives on the fields so we are able to know what they are doing and where exactly they are. this helps promotes great workflow. ### 3. Poor Support and Setup, Not Worth It **Rating:** 0.0/5.0 stars **Reviewed by:** Blake B. **Reviewed Date:** January 08, 2026 **What do you like best about SPOTIO?** I like that SPOTIO helps with lead tracking, specifically tracking door knocking sales reps. **What do you dislike about SPOTIO?** Their customer success team is not helpful when it comes to renewal. They hide things in their contract and try to take money from you, making them untrustworthy. They also do not help much after rollout. The software is too corporately structured by an investment firm. The initial setup was not easy; it took us 2-4 months and required constant reminders for help. It's not great software for the price. **What problems is SPOTIO solving and how is that benefiting you?** I use SPOTIO for tracking leads during door knocking, which is helpful but only for a short period of our sales pipeline. ### 4. A Seamless CRM Experience for On-the-Go Users **Rating:** 5.0/5.0 stars **Reviewed by:** Alicia E. **Reviewed Date:** October 01, 2025 **What do you like best about SPOTIO?** I love that SPOTIO is the best CRM I've ever used due to its ease of use and seamless interface. It allows me to efficiently create routes and record merchant responses on the go without needing a laptop. The mobile compatibility is a godsend for my field travel, enabling me to work and plan next steps from anywhere. The disposition and follow-up features are incredibly useful for managing interactions with merchants effectively. Setting it up was extremely easy as well. **What do you dislike about SPOTIO?** NA **What problems is SPOTIO solving and how is that benefiting you?** SPOTIO enables me to efficiently manage routes and record merchant interactions on the go, without needing a laptop. It simplifies planning and follow-ups, making my work seamless and improving efficiency. ### 5. Valuable Mapping & Tracking Features, High Cost for Smaller Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Brent G. **Reviewed Date:** October 02, 2025 **What do you like best about SPOTIO?** I find the setup process with SPOTIO to be simple and straightforward, which eased the transition for our team. The software's tracking and activity verification features are crucial, ensuring accountability within our team. I'm particularly impressed with the mapping features, which enhance our sales experience significantly. **What do you dislike about SPOTIO?** The price point is a significant concern. It represents a large investment for our team, which can be particularly challenging for smaller companies in our industry. **What problems is SPOTIO solving and how is that benefiting you?** SPOTIO helps me streamline address-specific sales tasks and track team activities, ensuring appointments and sales are efficiently managed with mapping and verification tools. This accountability enhances the productivity and effectiveness of my door-to-door sales team. ### 6. Simple easy effective! **Rating:** 5.0/5.0 stars **Reviewed by:** Glenn H. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about SPOTIO?** The best thing I can take away from Spotio is the ease of the platform to access and navigate. Also a great tool to keep you on track and save your self work by using the GPS for visits. **What do you dislike about SPOTIO?** That on a long weekend you may be deactivated, or locked out. **What problems is SPOTIO solving and how is that benefiting you?** The access from several platforms and easy to use maps to keep you on schedule, with easy route running. ### 7. Spotio review **Rating:** 5.0/5.0 stars **Reviewed by:** Juliette S. | Respite Caregiver, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about SPOTIO?** I love how streamlines the format is, how aesthetic the design is, and how easy it is to use. **What do you dislike about SPOTIO?** I really don’t have any complaints. The only thing that I can think of is that sometimes it’s a little slow and glitchy. **What problems is SPOTIO solving and how is that benefiting you?** They keep on updating their software, but a little tutorial on all the features could be helpful. ### 8. I love Spotio **Rating:** 5.0/5.0 stars **Reviewed by:** Shelita R. | Sales representatives, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about SPOTIO?** I really love SPOTIO. I can keep up with my sale's won and my reports. It’s really easy to find address that I am looking for it also helps me with making routes to go by it’s a really nice. **What do you dislike about SPOTIO?** I really don’t have issue with SPOTIO just when I’m in a bad service area it doesn’t connect **What problems is SPOTIO solving and how is that benefiting you?** Finding locations that needs service ### 9. SPOTIO REVIEW **Rating:** 5.0/5.0 stars **Reviewed by:** Frank H. | Area Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2025 **What do you like best about SPOTIO?** The ease of use is great and I like that you can Mark On the account For follow-up period And the date comes up That you set for follow-up to make calls or visits. can also download documents and pictures. This product is a perfect sales tool to keep track of locations appointments contacts and to send out text messages and emails. **What do you dislike about SPOTIO?** At times the connectivity is very slow. But once you move to another location it does remember items that you put in even though the connectivity is not there. **What problems is SPOTIO solving and how is that benefiting you?** Patio solve the problem of follow-up. Cuz you can set a follow-up and a date and time and it will remind you to call or visit on that specified date. **Official Response from Jackie King:** > Thanks for your 5-star review! ⭐ We're so glad to hear that SPOTIO is making follow-ups, document management, and communication easier for you—helping you stay on top of appointments, contacts, and outreach! We appreciate your feedback on connectivity and are always working to enhance performance. It’s great to know that SPOTIO remembers your entries even when the connection is inconsistent. It's awesome to hear how SPOTIO is helping you stay organized and never miss a follow-up. Thanks for being a valued part of our community! 🚀 ### 10. Spotio is the best software company for inside sales consultation. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2025 **What do you like best about SPOTIO?** What is most helpful about Spotio is the ability to log in any kind of work you perfom in it. The upside of using Spotino is its ease of use. The best thing about Spotio is that it caters to customer support workers that trying to directly help others in their respected field. Not mentioning ease of implentation would be a disservices to this software engine as a whole. **What do you dislike about SPOTIO?** The least helpful about Spotion is when I'm making an outbound call to another, Spotio is listed as a "Spam Likely" call to others. Many times I'm unable to get a hold of my prospects for this very reason. The downsides of using Spotio is not giving our recpients the trust and quality they'd like to see. What I dislike most about Spotio is whenever I make a new account (dealer), I'm unable to delete it afterwards, thus creating duplicate accounts. **What problems is SPOTIO solving and how is that benefiting you?** Spotio is solving ease of use and benefits me because I can work more efficiently. **Official Response from Jackie King:** > Thanks for your feedback! We understand how important it is for your calls to reach prospects successfully. To help prevent ""Spam Likely"" flags, we recommend ensuring your Business Profile and Trusted Calling details are fully set up in Settings. For duplicate accounts, it sounds like your admin may have restrictions in place on deleting records. They can adjust these settings or enable duplicate prevention under Settings > Sales Process. If you need any help, our team is happy to assist! Feel free to reach out. 🚀" ## SPOTIO Discussions - [how do i log visits on ipad using safari](https://www.g2.com/discussions/how-do-i-log-visits-on-ipad-using-safari) - 1 comment, 1 upvote - [How do I understand the colors and what they mean exactly?](https://www.g2.com/discussions/24965-how-do-i-understand-the-colors-and-what-they-mean-exactly) - 2 comments, 1 upvote - [How is billing affected if I have frequent sales rep fluctuation?](https://www.g2.com/discussions/how-is-billing-affected-if-i-have-frequent-sales-rep-fluctuation) - 1 comment, 1 upvote - [Do you offer monthly billing options?](https://www.g2.com/discussions/do-you-offer-monthly-billing-options) - 1 comment, 1 upvote - [Will you do onsite training?](https://www.g2.com/discussions/will-you-do-onsite-training) - 1 comment, 1 upvote - [View SPOTIO pricing details and edition comparison](https://www.g2.com/products/spotio/reviews/spotio-review-2375542?section=pricing&secure%5Bexpires_at%5D=2026-06-03+15%3A57%3A59+-0500&secure%5Bsession_id%5D=99396d18-faf7-4c75-aecd-dd1ffd5d7553&secure%5Btoken%5D=935dd50602f2e760486a4e17a222a24725665ea19dc42bc144b3fa0f8d1cfd78&format=llm_user) ## SPOTIO Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [GPT for Work](https://www.g2.com/products/gpt-for-work/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## SPOTIO Features **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Territory Mapping** - Custom Territory Mapping - Strategic Selling - Automatic Rep Assignment **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Incentives** - Triggers - Commission Calculator - Leaderboards **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Route Planning** - Lead Priority - Optimized Sales Routes - Map Directions **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Sales Performance Management** - Gamification - Performance Dashboards - Sales Rep Tracker **Administrative** - Integration - Employee Structure - Behavior Monitoring **Presentation and Forms** - Video and Interactive Media - Digital Contracts - E-signature **Generative AI** - AI Text Generation **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top SPOTIO Alternatives - [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) - 4.5/5.0 (434 reviews) - [Badger Maps](https://www.g2.com/products/badger-maps/reviews) - 4.7/5.0 (324 reviews) - [Geopointe](https://www.g2.com/products/geopointe/reviews) - 4.2/5.0 (276 reviews)