Prisync Reviews & Product Details

We use Prisync to monitor competitor pricing and keep our online store competitive. The platform is intuitive, and the automated tracking and daily reports saved our team a significant amount of manual data collection. It consistently delivered the market insights we needed to stay agile. We highly recommend Prisync to any e-commerce business looking for a reliable tracking tool, and we appreciate their responsive customer support team. Review collected by and hosted on G2.com.

While Prisync has introduced great AI capabilities for dynamic repricing and analytics, the product matching system still heavily relies on standard barcodes (GTINs). For products or merchants without exact universal barcodes, finding and mapping competitor product links still requires a fair amount of ongoing manual effort and link maintenance. We'd love to see them roll out an AI-driven semantic or visual matching feature to fully automate this setup process. Review collected by and hosted on G2.com.

We have worked closely with Lorrine for the past year to set up our account. Having never previously used price tracking software, Lorrine has been invaluable, being available whenever we've needed help and offering extensive support throughout. Prisync does everything we need to remain competitively priced on our large catalogue of products. Review collected by and hosted on G2.com.

The API integration is charged at an additional cost. The platinum package is already pricey and should include API access as part of the cost. Review collected by and hosted on G2.com.

Good and fast support, correct information, good reports to work with. Also easy to change information and user friendly interface. Review collected by and hosted on G2.com.

Sometimes there is a problem with some competitors links and prices (OOS status) Review collected by and hosted on G2.com.

I use Prisync for competitor price analysis. It saves me time by eliminating the need to manually look up competitors' pricing. I like that Prisync automatically includes Google shopping results, which allows me to discover more competitors and see product prices as customers would view them in search results. The initial setup was relatively easy. Review collected by and hosted on G2.com.

The setup took some time to get right and it would be good to be able to specify competitors show their pricing ex VAT or including VAT. It would be good if the setup process was managed more by Prisync rather than me finding issues and reporting them. Review collected by and hosted on G2.com.

Prisync makes competitor price monitoring and rule-based repricing very easy to manage, especially when working with a large product catalog. The interface is intuitive and allows us to track competitor prices across multiple channels in one place. The automation features are particularly useful – we can define pricing rules that automatically adjust our prices based on competitor behavior, which saves a significant amount of manual work.

Implementation was straightforward and integrations with e-commerce platforms are smooth. The dashboard clearly shows price changes, alerts, and historical trends, which helps us make faster and more informed pricing decisions. For businesses managing hundreds or thousands of SKUs, Prisync becomes a very efficient tool for maintaining competitive pricing without constant manual monitoring.

Customer support is also responsive and helpful when setting up advanced rules or resolving synchronization issues. Review collected by and hosted on G2.com.

Not much to dislike. After a while trying to understand and learn the platform, there is not much to change. Review collected by and hosted on G2.com.

I like Prisync for their team's quick response in solving problems. Prisync allows us to capture customized prices based on the type of price specified in the link, which is really helpful when products are sold by meter and I need the prices per specific meter. I love that Prisync enables me to customize the link to perform divisions or multiplications. The initial setup of Prisync was easy, which was a relief. Review collected by and hosted on G2.com.

I believe the information about whether an item is actually out of stock or if the link is broken isn't very reliable. Review collected by and hosted on G2.com.

Prisync is a user friendly price tracking tool, we can easily see the market price, and Prisync sends u notifications Review collected by and hosted on G2.com.

In Turkey unfortunately there are some fake e-commerce websites, which shouldn't be in there. Users manuelly needs to correct these mistakes Review collected by and hosted on G2.com.

The customer support team is very responsive and helpful. The MAP monitoring features, along with email notifications when the tool detects lower or higher prices, are highly efficient and impactful. Review collected by and hosted on G2.com.

I previously had difficulty tracking the pricing of our authorized online distribution with the auto-matching features, as the reporting occasionally pulled in grey-market listings as well. But detecting grey market can be a great beneifit too with a dedicated tracking and report. Review collected by and hosted on G2.com.

They always respond quickly with a solution when I have an issue with the feed. Review collected by and hosted on G2.com.

That there are occasional API changes. That is clutching at straws to find something I dont like about them Review collected by and hosted on G2.com.

They have a very helpful customer service, and they are also flexible with their services Review collected by and hosted on G2.com.

We have not even used all the capabilities. Review collected by and hosted on G2.com.