--- title: Mural Reviews meta_title: 'Mural Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1496 reviews by the users' company size, role or industry to find out how Mural works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1496 scale: '5' date_modified: '2026-10-17' parent_category: name: Team Collaboration url: https://www.g2.com/categories/team-collaboration ---

Mural Reviews & Product Details

Pricing

Pricing provided by Mural.

Free

Free

Mural Reviews (1,496)

View 3 Video Reviews
Reviews

Mural Reviews (1,496)

View 3 Video Reviews
4.6
1,496 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Mural for its intuitive interface and real-time collaboration, which enhance team engagement and streamline brainstorming sessions. The extensive library of templates and customization options allows teams to tailor their workflows effectively, making it a versatile tool for various projects. However, some users note that performance can lag with larger boards or many collaborators.

Pros & Cons

Generated from real user reviews
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AA
Arttu A.
System Engineer
Small-Business (50 or fewer emp.)
"Fluid Digital Whiteboard with Versatile Markers for Easy Collaboration"
5/5
What do you like best about Mural?

I enjoy using the markers with my graphics tablet; it’s excellent software for collaborating and sharing ideas. I love the variety of markers because they make it easy to share concepts and discuss them with colleagues. I also really like being able to create a digital whiteboard, and the overall fluidity of the experience is my favorite aspect. Review collected by and hosted on G2.com.

What do you dislike about Mural?

A quick sharing feature that doesn’t require any permissions would be ideal. The font size options are very limited, and it would also be great to have the ability to change the colors of the images. Review collected by and hosted on G2.com.

BG
Branimir G.
Technical Lead
Small-Business (50 or fewer emp.)
"Fast AI-Powered Diagrams with Smooth Real-Time Collaboration"
5/5
What do you like best about Mural?

I’m still impressed by how quickly you can go from a blank canvas to something genuinely useful. I like that the AI-powered diagram generation gives us a solid starting point, and the real-time comments and collaboration make revisions smoother while helping reduce arguments. It also has tons of templates and keyboard shortcuts, which makes it practical and efficient for day-to-day work. Review collected by and hosted on G2.com.

What do you dislike about Mural?

It’s very intuitive, so creating a diagram or setting up a digital whiteboard only takes a few minutes. Customer support has been exceptional, and the product shows a strong commitment to security. Review collected by and hosted on G2.com.

JT
John T.
Customer Experience Manager
Small-Business (50 or fewer emp.)
"Versatile Visual Canvas That Makes Team Collaboration Effortless"
4.5/5
What do you like best about Mural?

Mural is incredibly useful as a blank canvas for developing ideas from scratch. I love how it lets the team provide feedback simultaneously, how versatile it is as an idea board, and how it helps us map an entire process like a flowchart and then adjust it to suit our needs. We can create work plans, and multiple people can collaborate at the same time. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Mural is the most versatile visual communication tool I’ve used. I haven’t had any issues with it; on the contrary, it helps solve many of our problems. It fits naturally into our daily work and is just as useful for personal projects as it is for small groups and large teams. Review collected by and hosted on G2.com.

AS
Abraham S.
Product Marketing Associate
Small-Business (50 or fewer emp.)
"Easy to Use, Keeps Meetings Organized and Teams in Sync"
5/5
What do you like best about Mural?

It’s easy to use, which makes our meetings more organized and productive than ever. I like that we can integrate it with Microsoft Teams so everyone stays up to date, with board updates displayed in channels in real time. I also appreciate that it lets us delegate tasks efficiently and keep decisions recorded in one place. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Overall, I’ve had a wonderful experience and honestly have nothing negative to say. We use it frequently across all departments, and it has helped bring more discipline and structure to our meetings. It also doesn’t create confusion; instead, it supports our day-to-day coordination and keeps everyone aligned. Review collected by and hosted on G2.com.

RA
Ragheb A.
Sales Manager
Mid-Market (51-1000 emp.)
"Easy, Efficient Collaboration with Smart AI Ideas and Templates"
5/5
What do you like best about Mural?

I like that we can build a complete project by bringing together everyone’s ideas. We can work simultaneously, which makes the whole process feel genuinely efficient for both organization and creation. I also love the built-in templates, how easy it is to use, and the well-organized structure. Above all, the AI features help surface ideas and perspectives that neither I nor my team had considered. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Its interactivity and immediacy are its biggest advantages. I find it easy to use, the technical support is quick to respond, and overall it’s a very practical tool. I was pleasantly surprised by how simple and efficient it is. Review collected by and hosted on G2.com.

JW
Jorick W.
Sales And Marketing Intern
Small-Business (50 or fewer emp.)
"Powerful Visual Collaboration with Anonymous Voting and Rich Framework Library"
4.5/5
What do you like best about Mural?

One feature I really like is how it enables quick, anonymous voting on the best ideas directly on the whiteboard, which helps streamline decision-making. It also boasts a massive catalog of popular frameworks, empathy maps, and retrospectives. On top of that, it supports dozens of users interacting at the same time, with identifiable cursors and integrated voice chat right within the canvas. Review collected by and hosted on G2.com.

What do you dislike about Mural?

It’s one of the most powerful visual collaboration platforms on the market. I’m genuinely impressed that it also provides free educational resources and certifications to help you learn how to structure high-impact team dynamics. Review collected by and hosted on G2.com.

RM
Roosevelt M.
Software Development Engineer
Small-Business (50 or fewer emp.)
"Powerful Creative Features and Real-Time Collaboration for Teams"
4.5/5
What do you like best about Mural?

Its features have made it one of our favorite products, and I love the ability to create just about anything with it. The range of creative options really adds to its appeal, and it also offers fantastic collaboration features. I especially appreciate the real-time collaboration capabilities; it stands out as an essential tool for businesses. Review collected by and hosted on G2.com.

What do you dislike about Mural?

The toolset doesn’t offer a truly comprehensive suite of tools, and collaboration depends heavily on having a stable internet connection. I’d prefer a more modern approach overall. Review collected by and hosted on G2.com.

AB
Alvin B.
Data Analyst and Evaluation Specialist
Mid-Market (51-1000 emp.)
"Extensive Customization Makes Collaborative Sessions Easy and Engaging"
5/5
What do you like best about Mural?

I love the extensive customization options—it lets me create interactive sessions easily. It’s a platform where ideas can be tracked and actions planned together, which makes it simple to stay aligned. I also really like being able to share spaces and collaborate; it makes working together feel more stimulating and engaging. Review collected by and hosted on G2.com.

What do you dislike about Mural?

Sometimes the sheer volume of fonts can cause slowdowns, and a wider variety of sources would be beneficial. I’d also like to see a few short video tutorials to help me get started. Review collected by and hosted on G2.com.

QY
Qutaibah Y.
Associate Project Manager
Small-Business (50 or fewer emp.)
"Clean, Simple Interface with Powerful Brainstorming and Presentation Tools"
5/5
What do you like best about Mural?

I like that it’s not only a collaborative brainstorming tool, but also a high-end presentation app. I also appreciate how simple and clean the interface feels. The navigation bar makes it easy to jump straight to our latest boards, browse dozens of templates, and access rooms, which work like folders for organizing all of our work. Review collected by and hosted on G2.com.

What do you dislike about Mural?

I love everything about Mural. The implementation was very straightforward, and the learning resources at the top of the interface are excellent. They make it easy to explore and understand some of the less intuitive tools. Review collected by and hosted on G2.com.

SK
Samai K.
Design Coordinator
Small-Business (50 or fewer emp.)
"Intuitive Diagramming with Flexible Templates and Easy Sharing"
4.5/5
What do you like best about Mural?

Its intuitive design makes it easy to create a wide range of diagrams and offers a simple way to share content. It lets me capture my ideas with flexibility, and I like how effortless it is to build diagrams and maps. I also love the variety of templates available. Review collected by and hosted on G2.com.

What do you dislike about Mural?

I’d really like the option to import diagrams. The learning curve can be a bit steep, and I’ve also found the sketching tool somewhat unclear to use at times. Review collected by and hosted on G2.com.

Questions about Mural? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Anton H.
AH
Anton Herutomo
•
Last activity over 6 years ago

How do I use Mural editing for smartphone users?

2 Upvotes
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GU
Guest User

As a new user, how can I effectively facilitate brainstorming sessions using Mural’s collaboration tools?

0 Upvotes
0
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Pricing Options

Pricing provided by Mural.

Free

Free

Team+

Starting at $9.99
Per Month

Business

Starting at $17.99
Per Month
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