--- title: Metrilo Reviews meta_title: 'Metrilo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 25 reviews by the users' company size, role or industry to find out how Metrilo works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 25 scale: '5' date_modified: '2026-11-05' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce ---

Metrilo Reviews & Product Details

Pricing

Pricing provided by Metrilo.

Basic

$119.00
per_feature Per Month

User Insights

Average based on 25 real user reviews.

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

Metrilo Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Metrilo, and what problem is it built to solve?

Metrilo is an ecommerce analytics, CRM, and email marketing platform built to help online businesses understand their customers, improve their marketing, and increase sales. It brings customer insights and marketing activity together to support more informed customer engagement and retention.

What languages does Metrilo support?

Metrilo supports 4 languages: Bulgarian, English, Russian, and Spanish.

What company sizes and industries is Metrilo the best fit for?

Metrilo is best represented among small businesses, with additional representation from mid-market companies and several ecommerce-related industries.
  • Small businesses: The clearest company-size cluster is businesses with 50 or fewer employees.
  • Mid-market: Companies with 51–1,000 employees are also represented.
  • Industries: Retail, Health, Wellness and Fitness, Consumer Goods, and Food & Beverages appear among the represented industries.

What customer support options does Metrilo provide, and how do users find the overall support experience?

Metrilo provides phone and online support, including email/help desk and chat, as well as a knowledge base. The support experience is mixed: users value the technical help, though response times can feel slow.

Metrilo Reviews (25)

Reviews

Metrilo Reviews (25)

4.7
25 reviews

What do users say?

Generated using AI from real user reviews
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Verified User in Import and Export
GI
Verified User in Import and Export
Mid-Market (51-1000 emp.)
"Streamlined Lead Insights, Manual Data Integration Needed"
4/5
What do you like best about Metrilo?

I really like how Metrilo combines website visitor behavior and form engagement data into a single unified visitor profile, which works perfectly alongside the WordPress Quiz Maker Plugin I use every day for import and export marketing. Before using Metrilo, I could only view quiz responses as plain entries in spreadsheets, with no way to see what pages a prospect browsed before submitting their information. I once sent an entire list of survey respondents to the sales team, and they spent weeks reaching out to casual one-time visitors who had no real intention of placing bulk orders, while serious overseas importers were overlooked. Now I can quickly identify high-intent buyers who spent time reading our export terms and multiple product catalogs. The conversion tracking dashboard is easy to navigate, and custom tagging lets me sort prospects by country, product demand and engagement level. I can filter segmented lead lists and generate simple, clear reports to share with our international sales team without complicated data processing. All these features allow me to accurately evaluate lead quality, continuously adjust quiz questions and marketing channels, and focus our resources on attracting genuine long-term import and export partners. Review collected by and hosted on G2.com.

What do you dislike about Metrilo?

My biggest headache with Metrilo is the absence of native integration with WordPress Quiz Maker. All inquiries and quiz answers remain stored separately inside WordPress, and there is no automatic way to sync contact information to visitor profiles. When I launched a recruitment campaign targeting North American wholesale importers last quarter, I spent an entire workday manually exporting CSV files and matching hundreds of survey entries one by one. The bulk export function also has obvious limitations. When I export segmented lead lists for the sales team, some custom tag labels fail to export completely, which means I still need to open spreadsheets to organize and clean data before any outreach begins. In addition, although basic setup is simple, tailoring the platform to our cross-border marketing workflow took extra effort. I attempted to import historical overseas buyer records during initial setup, yet strict formatting rules led to partial imports multiple times. I had to repeatedly adjust the spreadsheet structure and fix messy data. Without pre-built templates for WordPress questionnaire campaigns, I had to build all audience filters and analysis reports from scratch through constant trial and error. These ongoing manual tasks take up time I could spend optimizing marketing content and developing new supplier screening quizzes. Review collected by and hosted on G2.com.

Divyaraj D.
DD
Divyaraj D.
Digital Marketer
Mid-Market (51-1000 emp.)
"It has really good insights and analysis"
4/5
What do you like best about Metrilo?

It has really detailed analysis and insights for a ecom business. Review collected by and hosted on G2.com.

What do you dislike about Metrilo?

I dislikes their customer service, it not in very timely manner Review collected by and hosted on G2.com.

Dion R.
DR
Dion R.
Director of Marketing
Small-Business (50 or fewer emp.)
"A Must-Have Email Marketing Tool"
5/5
What do you like best about Metrilo?

Metrilo makes it extremely easy to track, segment and market to customers in more intelligent, targeted ways. Review collected by and hosted on G2.com.

What do you dislike about Metrilo?

The interface sometimes is slow to respond or generate data sets based on queries. Review collected by and hosted on G2.com.

Rodrigo R.
RR
Rodrigo R.
Founder / CEO
Small-Business (50 or fewer emp.)
"AMAZING trigger-based emails. Potent & Easy to use. ♥️"
5/5
What do you like best about Metrilo?

Bright, potent, intuitive & easy to use, Metrilo offers trigger-based emails depending on users' behavior.

I love being able to configure an email for those users that spent a lot of time on a specific page or product, offering them a relevant discount based on their purchase intention. It narrows down the engagement and promotional campaigns to just a few parameters, demanding a very short time. Review collected by and hosted on G2.com.

What do you dislike about Metrilo?

Although it's a great software, the pricing has increased too much in the last few years. Review collected by and hosted on G2.com.

Gauravv P.
GP
Gauravv P.
Assistant Manager CRM
Computer Software
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"A good CRM platform but lacks good email designer"
3/5
What do you like best about Metrilo?

It has all the requirements that a basic CRM software would need. The cohorts is very helpful tool Review collected by and hosted on G2.com.

What do you dislike about Metrilo?

very primitive email designer to communicate with customers. Also they are improving with feedback from customers to better their service offerings. Also Campaign tracking is little weak as your values do not usually match up with GA Review collected by and hosted on G2.com.

Verified User in Retail
ER
Verified User in Retail
Small-Business (50 or fewer emp.)
"Very advanced e-commerce analytics tool!"
5/5
What do you like best about Metrilo?

Extremely detailed analytics around e-commerce conversion funnel and CAC. It would be a lot of work for us to set it up ourselves using GA and similar web analytics tools. Review collected by and hosted on G2.com.

What do you dislike about Metrilo?

It'd be great to have recommendations & insights on how to use the product. Review collected by and hosted on G2.com.

András V.
AV
András V.
Co-Founder
Small-Business (50 or fewer emp.)
"Excellent software"
5/5
What do you like best about Metrilo?

Very easy to use, fast to learn. But still have a lot of useful features. Review collected by and hosted on G2.com.

What do you dislike about Metrilo?

There is no thing we dislike. The guys do a great job! Review collected by and hosted on G2.com.

Jenny M.
JM
Jenny M.
CEO
Small-Business (50 or fewer emp.)
"Best Ecommerce Data and Marketing Automation Platform"
5/5
What do you like best about Metrilo?

Metrilo makes eCommerce data analysis simple, with live stream product and sales data, to live action customer data there is nothing like it on the market. The Email Automation increased our sales recovery by 76%. The easy to set up campaigns for different product categories, allows us to target specific products to certain customer profiles. We use this product on the daily to make our marketing decisions, and help our accounts team seek out the lowest hanging fruit sales calls. Its exceptional. Review collected by and hosted on G2.com.

What do you dislike about Metrilo?

Exporting email templates in an HTML format so we can upload them into our website is not a feature yet. Review collected by and hosted on G2.com.

AY
Alex Y.
Founder
Small-Business (50 or fewer emp.)
"A very good Shopify analytic and retention service"
3.5/5
What do you like best about Metrilo?

1. Individual Customer journey

2. Create micro segments for repurchase reminder, or after view a product

3. Report on the effective marketing campaign

4. Built in email services. (Very limited but good for beginners.) Review collected by and hosted on G2.com.

What do you dislike about Metrilo?

1. I expect email service should be at least as good as mailchimp free version, but it isn’t.

2. Only rely on email marketing, which majority people prefer chatbot pop up/prompt on the website

3. No API to integrate with other services. Very limited potential.

4. Can’t track landing page as content marketing. Review collected by and hosted on G2.com.

GS
Gus S.
Product Development
Small-Business (50 or fewer emp.)
"An excellent tool to help with you with maximising LTV."
4/5
What do you like best about Metrilo?

It is extremely easy to integrate and get up and running. The dashboard is very intuitive and it's easy to get email sequences up and running. Review collected by and hosted on G2.com.

What do you dislike about Metrilo?

There are some features in Metrilo that I feel should be standard but are not available, such as customer feedback scores for individual products. Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by Metrilo.

Basic

$119.00
per_feature Per Month
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