Bridge Reviews & Product Details

I would've enjoyed Bridge, but they accidentally deleted all of the training information we had in their system. They kept no backups, no snapshots or any way to get our data back. Review collected by and hosted on G2.com.

Aside from the fact that they deleted our data in their system. They offered nothing to make us whole other than giving us a discount on next year's renewal. As if after they accidentally deleted all of our data that we would keep paying them for the service they couldn't get right. One of the VP's I spoke with personally actually said that he can't understand how this deletion would've negatively affected us. Review collected by and hosted on G2.com.

The UI. It's easy for both the users and administrators to use. The support team has also been fantastic! Review collected by and hosted on G2.com.

Sometimes it’s hard to log in because the system doesn’t tell you exactly what went wrong. It would be really helpful to have a “view password” button so you can confirm you’re entering it correctly. Review collected by and hosted on G2.com.

I really like Bridge's "amazingly easy and comfortable user interface," which makes navigating the platform intuitive and user-friendly. The roles and permissions feature is also a standout, as it allows me to create a hierarchy of content creator permissions, which is very valuable. Additionally, I find the customer service options fantastic, especially the ability to use chat, our customer service rep, and the Bridge support function. Being the Bridge LMS administrator, I appreciate how the system's roles and permissions structures are well defined and customizable, enabling me to assign specific tiered roles to my team easily. Review collected by and hosted on G2.com.

I would love to see continued and rapid efforts to make the Journeys learning paths on parity with the other learning tools of live trainings, courses, and programs. Review collected by and hosted on G2.com.

I like that Bridge helps with company trainings by assigning the correct trainings by department and position, which improves organization. I also appreciate the easy access to trainings, making it simple for users to access and complete them without issues. Review collected by and hosted on G2.com.

The reporting in Bridge really lacks depth. It doesn't offer different reporting options and when I needed specific reports like user performance and attendance, the system came up short. I also ran into issues when seeking admin reports on usage or access, as they weren't available either. It's clear that the Reporting section could use some improvement. Additionally, the admin options aren't well organized, making it tricky to navigate. It would be great if they offered more options like downloading reports in Excel, PDF, or text, and reports for users, admins, and access data by quarter, year, department, or location. Also, there haven't been major updates to the system in the 12 years we've been using it, which is a bit disappointing. Review collected by and hosted on G2.com.

How easy and appealing the learner experience looks. It is pretty slick. I also love the efficiencies we have gained as an admin team! Review collected by and hosted on G2.com.

There are some product enhancements coming up that I feel will be very beneficial to us - for example, the ability for custom roles to be able to view Programs details without having the ability to edit them. Review collected by and hosted on G2.com.

The user interface is pretty straightforward and makes it clear what you need to take, along with the recommended content and the catalog. On the administrative side, Smartgroups allows training to be assigned easily based on set-up criteria. We recently moved to an autoCSV, which allows Bridge to integrate with our HRIS. Performance is generally good, but occasionally, as an admin, I get errors where I can’t access certain things and need to log back out and back in. Bridge also provides webinars and support to help you learn different functionalities of the program. Review collected by and hosted on G2.com.

Sometimes, managing tasks from the admin site can feel cumbersome, and it seems like some key functionality is missing. For instance, it isn’t possible to set pre-requisites or exempt people from training. The analytics section is nice, but it has to be filtered every time. Training emails do get sent out, but you still have to click through to see the names, which adds extra steps. There is an option to add custom features, but their functionality can be limited. For example, I added a position start date field, but it was treated as plain text instead of a date, which made it much less useful. Review collected by and hosted on G2.com.

Bridge has been very easy for me to figure out as a first-time user. Once I was given access as an admin, I was able to simply click around and "play" with the application to figure out how to use it! Review collected by and hosted on G2.com.

I wish there were more features/functionalities when building a course inside the system. Review collected by and hosted on G2.com.

I find Bridge to be very user-friendly, which makes it easy to use. I like that we can modify it and add courses, which is very nice. It's valuable because I can learn a lot of courses with it. It's also great that we can send invitations to employees for the courses they need to do or want to add to their profiles. The initial setup was very easy, with no technical issues, and it integrated well with our Microsoft Azure environment. Review collected by and hosted on G2.com.

Sometimes when we click on any videos or links in the courses, another window opens, and it can lag. This issue means we can't just replay the video; we have to close it and start it again. Review collected by and hosted on G2.com.

I’ve used several LMSs throughout my career, and this is easily one of the most user-friendly platforms I’ve ever used. It offers the complexity of a high-end LMS without the headache of messy navigation. Every time I expect something to be complicated, it isn’t. It has tons of capabilities, the data is easy to read, and it’s straightforward to set up. There’s not much more I can ask for. The setup process, along with their customer service and implementation team, made everything feel seamless. Review collected by and hosted on G2.com.

Not a dislike, but I would like to see even more enhancements. Rolling banners would be nice that highlight courses/programs. Review collected by and hosted on G2.com.

I think Bridge is great because of its exceptional design and ease of use. It's always getting improved, making it really good to use. I really like the insights and analytics as they help keep people accountable and show what's going on, especially with one-on-one interactions. We love the skills feature, and even though we don't use the skills and career paths, I see lots of potential in it. Overall, Bridge is easy to use, intuitive, and our team totally loves it. Review collected by and hosted on G2.com.

The only thing I would change is to make it easier to assign courses for annual assignments. When we do annual reassignments, I need to create a file, and it doesn't take much time, but for people who are doing it for the first time, it can feel a bit cumbersome. Review collected by and hosted on G2.com.