--- title: 91APP Commerce Cloud Reviews meta_title: '91APP Commerce Cloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how 91APP Commerce Cloud works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 3 scale: '5' date_modified: '2025-10-30' parent_category: name: Commerce url: https://www.g2.com/categories/commerce --- # 91APP Commerce Cloud Reviews **Vendor:** 91APP **Category:** [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce) **Average Rating:** 4.2/5.0 **Total Reviews:** 3 ## About 91APP Commerce Cloud Founded in 2013, 91APP is the premier OMO (online-merge-offline) SaaS company, providing one-stop omnichannel retail solutions in Taiwan, Hong Kong, and Malaysia. It offers advanced Commerce Solution and Marketing Solution that enable retail brands to penetrate the D2C (Direct-to-Consumer) e-commerce market and drive their operational benefits to their full potential. In 2021, 91APP became the first SaaS company to be listed in Taiwan and has been named one of Taiwan's "NEXT BIG" companies by Startup Island TAIWAN. ## 91APP Commerce Cloud Reviews ### 1. OMO Suite- One of the best Commerce Software **Rating:** 4.0/5.0 stars **Reviewed by:** Tarang N. | Systems Associate - Trainee, Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2022 **What do you like best about 91APP Commerce Cloud?** OMO suite is one of the best Omnichannel Commerce Software. The best thing about OMO auite is its reliability and ease of use and ofcourse it has an amazing user interface which makes it very easy for the organisations to use this for e-commerce purpose. **What do you dislike about 91APP Commerce Cloud?** There isn't any main important drawback of OMO Suite but the only and most important thing that i don't like is it being not cost effective. The organisations don't prefer that and it prefers other applications for such purpose which makes the biggest drawback of OMO suite. **What problems is 91APP Commerce Cloud solving and how is that benefiting you?** The problems we are solving with OMO Suite is that with the help of this software an organisation don't need to purchase different softwares from different platforms. It makes the work easier to get all different genuine softwares at one place. ### 2. Made shopping easy **Rating:** 4.0/5.0 stars **Reviewed by:** Angad S. | Corporate & Investment Banking Portfolio Associate, Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2022 **What do you like best about 91APP Commerce Cloud?** So I got to use the Omnichannel commerce software of OMO suite and it really helped to design,set up and manage stores **What do you dislike about 91APP Commerce Cloud?** I won't say that there is a thing that I dislike about OMO suite but yes the user interface can be improved **What problems is 91APP Commerce Cloud solving and how is that benefiting you?** With the help of OMO suite I'm able to promote business, warehouse management,inventory management and timely processing of invoices ### 3. Experience with OMO suite **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Import and Export | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2021 **What do you like best about 91APP Commerce Cloud?** Its a good software if you are into e-commerce and want your system processed in an effective manner **What do you dislike about 91APP Commerce Cloud?** It lags many a times and takes time to reboot **Recommendations to others considering 91APP Commerce Cloud:** Do give it a try as the team.is really helpful in integration process **What problems is 91APP Commerce Cloud solving and how is that benefiting you?** My e-commerce transactions have been automated and timely processing of invoices ## 91APP Commerce Cloud Discussions - [What is OMO Suite used for?](https://www.g2.com/discussions/what-is-omo-suite-used-for) - [How to upgrade to best version](https://www.g2.com/discussions/how-to-upgrade-to-best-version) - 1 upvote - [View 91APP Commerce Cloud pricing details and edition comparison](https://www.g2.com/products/91app-commerce-cloud/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+01%3A17%3A01+-0500&secure%5Bsession_id%5D=d28fe965-747d-44c3-9037-9f52a3e019ce&secure%5Btoken%5D=a1e465ffb54eb5267937bab51e57e32537efd5d9e9677d4865f26bf870cb272a&format=llm_user) ## 91APP Commerce Cloud Features **Headless Commerce** - Decoupling - REST APIs - Data Orchestration - Customization - Extensibility **Data management - Catalog Management** - Centralized Product Information - Data Import/Export - Product Data Enrichment - Data Mapping **Reporting** - Reports & Analytics - Data Transfer Tools **Generative AI** - AI Text Generation - AI Text Summarization **Product catalogs - Catalog Management** - Category Management - Search and Navigation - SEO Optimization **Integration - Catalog Management** - API Integration - Third-Party Integration **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analytics and Reporting - Catalog Management** - Catalog Effectiveness - Customer Insights **Agentic AI - Catalog Management** - Multi-step Planning - Proactive Assistance - Decision Making **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews - SEO **Omnichannel Features ** - Retail Management - POS Integration - Social Media Integration - Customer Service Integration - Marketing Tools - E-commerce Integration - ERP Integration **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Inventory Management - Multi-Channel Fulfillment **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - Store Locator - 3rd-Party Store Integration - B2B **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Multi-Site Management - Admin Access Rights - Test-to-Product Migration - Internationalization - Cross Browser Support - Performance and Reliability ## Top 91APP Commerce Cloud Alternatives - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,933 reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - 4.4/5.0 (854 reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - 4.3/5.0 (559 reviews)