---
title: 123ORM Reviews
meta_title: '123ORM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how 123ORM works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-03-17'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# 123ORM Reviews
**Vendor:** 123ORM  
**Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About 123ORM
123ORM.com sends out an email survey to the new customers which asks them if they&#39;re happy or unhappy with the services they just received from the business.




## 123ORM Reviews
  ### 1. Feedback

**Rating:** 5.0/5.0 stars

**Reviewed by:** Siphokazi H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2023

**What do you like best about 123ORM?**

We receive feedback from guest's regarding their restaurant experience and complaints, compliments timeously, its funky, vibrant and fresh

**What do you dislike about 123ORM?**

Little advertising is done to organisations, more people need to be informed and awareness needs to be shared about it

**What problems is 123ORM solving and how is that benefiting you?**

Solves complaints, restores bad experiences and turns it into memorable ones . Restaurant improves on service as well. We get positive reviews after that



- [View 123ORM pricing details and edition comparison](https://www.g2.com/products/123orm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-25+19%3A32%3A57+-0500&secure%5Bsession_id%5D=af4c3ae8-3925-4477-b674-b80c8abbfaec&secure%5Btoken%5D=b012f0d8fd66624ea84e8b9e47e2f43a73c4ecd27b7ab3fc471311b67d46af40&format=llm_user)

## 123ORM Features
**Consumer Intelligence**
- Customer Feedback
- Competitive Intelligence
- Sentiment Analysis

**Reporting**
- Revenue Reporting
- Corporate Reporting
- Dashboard

**Media Monitoring**
- Social Networks Monitoring
- Social Media Management
- Digital Media Monitoring

**In-House Management**
- Employee Performance
- Team Workflow

**Generative AI**
- AI Text Generation

**Agentic AI - Online Reputation Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

## Top 123ORM Alternatives
  - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,287 reviews)
  - [SOCi](https://www.g2.com/products/soci/reviews) - 4.5/5.0 (4,283 reviews)
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,975 reviews)

