Sentimento dell'utente
Come vengono determinate?
Queste intuizioni, attualmente in beta, sono compilate dalle recensioni degli utenti e raggruppate per mostrare una panoramica di alto livello del software.
- Five9 Intelligent Cloud Contact Center Platform is a tool for handling inbound and outbound calls, integrating with Salesforce, and monitoring teams in real time.
- Users like the platform's seamless functionality, easy navigation, real-time dashboards, and the ability to make and receive numerous inbound sales calls, which has proven to be an integral tool for sales desks.
- Reviewers experienced issues with the platform freezing, difficulty in setting up reports, and challenges in integrating with third-party CRM systems, often requiring technical assistance.
