G2 recognized Salesforce

Salesforce Financial Services Cloud

4.3/5

(223)

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Salesforce Financial Services Cloud Features

Content (1)

Platform Additional Functionality (5)

Pre-Built Connectors: Provides useful pre-defined data connections to important external systems and applications.
Dashboard: Has a centralized dashboard for users to interact with
Cloud: Provides a cloud based version of the platform
Mobility: Is accessible from a mobile device and by users on the go.
Messaging: Contains in-application messaging abilities

Platform Reporting and Analytics (2)

Customer Support (4)

Case Management: Contains customer request handling functionality and issue tracking.
Customer Support Portal: A portal through which customers can access the knowledge base as well as ask questions, place orders, raise issues, and more.
Knowledge Base: An information repository for customers to get self-service answers to their questions.
Support Analytics: Allows users to conduct analysis on support activities.

Marketing Automation (3)

Campaign Management: Provides email marketing campaign management functionality.
Lead Management: Contains lead tracking and management capabilities.
Marketing Analytics: Contains analysis tools to provide insights on marketing campaign effectiveness.

Sales Force Automation (5)

Pipeline Management: Manages sales pipelines from prospecting to close.
Task Management: Manages sales force tasks, assigning tasks and distributing work.
Product and Price List Management: Contains a product catalogue and price list for salespeople to pull from.
Quote and Order Management: Provides custom quote creation functionality.
Contract Management: Manages the entire contract process, from creation and negotiation to signing.

Agentic AI - Financial Services CRM (1)

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Consulting Services for Salesforce Financial Services Cloud

Izei Consulting Group

Izei Consulting Group

Access Global Group

Access Global Group

Customertimes

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Categories on G2

Financial Services CRM

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Salesforce

4.3/5

(223)

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