CMap Reseñas y Detalles del Producto

The human contact is a real standout. Having an account manager who is happy to meet with us and go over our needs throughout the year is incredibly helpful. We’re a small social enterprise, so we really appreciate that support. The onboarding was good and tailored to us, and although it’s quite a financial investment for our organisation, it genuinely helps us manage our projects. Reseña recopilada por y alojada en G2.com.

As a primarily funded organisation, we feel CMAP is really geared toward traditional consultancies—where you create a quote for the client and then the client pays. With funded work, it tends to be the other way around, so we end up creating a quote in CMAP almost retrospectively. That doesn’t fully match how we operate day to day, but it still helps us keep track of things overall. Reseña recopilada por y alojada en G2.com.

Scheduling of invoicing is simple and easy to track. Reporting is simple and the custom reports feature is simple to use and allows bespoke reports to be generated.

The dashboards feature allows me to set up simplified dashboards for fee earning staff to allow a snapshot of their position which I can measure them against each other. Reseña recopilada por y alojada en G2.com.

The External costs feature does not allow us to monitor expenditure in the same way as Invoicing which is frustrating. We would like a monthly projection of externals spend to be provided on a simple report in the same way as invoicing.

CMAP is also relatively expensive for the amount of the software we use. Reseña recopilada por y alojada en G2.com.

I like how it can automatically build a budget from a fee, based on the profit target you’re aiming for. The resourcing schedule is very easy to use, and it lets you enter placeholders so the budget can be as accurate as possible.

The way employees add their timesheets and expenses is also straightforward and easy.

I also appreciate how quickly the support contact number can deal with queries and how they always keep you in the loop. Reseña recopilada por y alojada en G2.com.

There’s really nothing to dislike—only more to learn. We’re not using CMap to its fullest potential yet, and that’s something we’re actively working on with our account manager. Reseña recopilada por y alojada en G2.com.

I like how CMap collates up-to-date data across all our projects, helping us understand where attention is needed in the business. I appreciate how time incurred and planned resources for individual projects are presented in clear reports. This allows us to see if a project is performing as expected or if we need to make adjustments. I also value that fee forecasts are collated and updated instantly, so we can see what impact each project will have on the business's scheduled income. Reseña recopilada por y alojada en G2.com.

Management, tracking, and planning of expenses is still quite clumsy and time-consuming. Creating custom reports requires a bit of trial and error to get the information that's wanted. A better link to Xero or Hubdoc for sharing or allocating bills to projects would be helpful. Being able to create expense categories when entering a bill, rather than ensuring this is set up first, is needed. Reseña recopilada por y alojada en G2.com.

CMap is a fantastic product overall, and it’s definitely worth the money. It covers everything a business needs for day-to-day operations, from project tracking to managing your workforce, and it makes it easier to keep on top of the essentials.

CMap connects well with Sage using the integration tool which makes it easy to post invoices and purchase orders through.

The overall system performance of CMap is good, however there is times it can run quite slow or you receive an error message. It provides you with a code for you to contact support and they are able to look into and help you with any issues.

The new CMap Chat which is powered by AI is absolutely fantastic, it can search through the whole system to answer questions you may have on projects, reporting, people etc.

Overall navigating CMap is very easy but if you have any issues CMap support and your support manager are always very helpful. Reseña recopilada por y alojada en G2.com.

I feel CMap onboarding could be improved, this was the most difficult stage for us. CMap academy has so many training videos to watch which is fantastic once you are up and running but actually providing the original data to CMap was challenging. Reseña recopilada por y alojada en G2.com.

I like how all project information can be stored in one place with easy access to costs, invoicing and who is working on the projects. on a daily basis the dashboard provides up to date information about all of our projects and the navigation is smooth when moving from one area of the software to another.

The reporting options work well for us and the pre-loaded as well as custom reports have saved us countless hours and avoided the use of numerous excel spreadsheets. The integration with Xero has also assisted with time saving.

The support offered by CMap is really helpful and all advisors that I've dealt with have been knowledgeable and eager to assist with any queries that we may have.

I have only used the new intelligence features in a limited manner but I imagine that as these continue to be developed that they will become an integral part of the way I use the software. The initial information provided by AI about how previous projects to a certain client have been over or under budget have been completely enlightening. Reseña recopilada por y alojada en G2.com.

There are some limitations with the reporting options that make it difficult to refine certain reports to show the data we actually want to see. If we were able to amend the pre-loaded reports and then save them as new custom reports, with some additional information included, that would be massively helpful.

It would also be useful if we could remove some of the automatically created options for project creation, as well as reduce some of the list options within particular sections.

We do sometimes experience slow performance from CMap. While it generally doesn’t stop us from working, it can still be frustrating.

The pricing options for increasing users are also fairly frustrating, as we need to increase numbers in multiples of five. Being able to increase or decrease users individually would be more cost-effective for us as a business. Reseña recopilada por y alojada en G2.com.

I like that CMap is very useful for planning projects, and I like that you can add things if needed. The integration with all the invoicing and being able to update and have your own kind of templates for invoicing is good. The report builder is good as well because I can build my own reports as I want them. Being able to export to Excel is good. Reseña recopilada por y alojada en G2.com.

The worst thing is doing time charge. We have to always go back and put into the resource builder what we ended up spending on the time. It's a bit laborious because you normally estimate your time charge, do the work, and it might differ. To reconcile the invoices and the fee estimator, we have to go back in and put what we actually did on the time charge back into the fee estimator. Reseña recopilada por y alojada en G2.com.

CMap has replaced about 10 Excel spreadsheets into one manageable piece of software that everyone can access. We were after software that enabled us to manage the financial status of projects and by having invoicing, resourcing, timesheets, project profitability planning and CRM in one place - all linked together has improved our financial accountability and streamlined many elements of the business. The report builder tool also allows us to generate custom reports and graphs that are focused on specific company metrics and KPI's. Over time, many features have been introduced that improve useability such as showing availability of staff members alongside wider project resource planning, and being able to filter projects and resource by probability so we can see who is resourced to something that may have a low probability of happening. Reseña recopilada por y alojada en G2.com.

While all the data is there, we have found that the standard reports are extensive in nature but quite limiting in many cases in relation to the use for our organisation. The report builder has helped us create better reports for our purpose - but does not always allow reports to be built that help us get the best out of our data - so we often create multiple reports and then combine in Excel which isn't ideal and means that the data that could be presented on dashboards for staff to see easily now takes place behind the scenes. We know that it is theoretically possible to use pay extra to use the background data and process in software like power BI and then take back into dashboards - but this proved too expensive and incredibly complex - and would be much better if this could be delivered by CMap directly. Reseña recopilada por y alojada en G2.com.

What I like most about CMAP is how it brings everything together in one clear, easy‑to‑use platform. It has replaced multiple Excel spreadsheets and made managing projects, invoicing, resourcing, and timesheets far more efficient. The invoicing scheduling and tracking are simple, and the reporting tools make it easy to create tailored reports around our key metrics. I also really value the dashboards, which give fee‑earning staff a clear snapshot of their performance. Support is always very quick in responses and resolutions. Overall, CMAP has improved financial visibility, accountability, and saved a significant amount of time across the business. Reseña recopilada por y alojada en G2.com.

While CMAP holds a lot of valuable data, the standard reports can feel quite limiting for our specific needs. Although the report builder is helpful, it doesn’t always allow us to fully combine or present data in the most useful way, which often means exporting multiple reports and finishing the work in Excel. This reduces how much meaningful information can be easily shared through dashboards. The external costs feature is also less developed than invoicing, as it doesn’t provide clear monthly projections. Additionally, the cost of the software feels relatively high compared to the level of functionality we actively use. Reseña recopilada por y alojada en G2.com.

I find CMap really helpful because having resourcing and project tracking in the same system provides a single source of truth. The interface is generally pretty good. I like that the resource demand from the project managers can be seen immediately by the team leads, allowing us to see the impact of changes in allocated grades straight away in the resourcing schedule and make adjustments accordingly. Reseña recopilada por y alojada en G2.com.

Getting data in and out can be tricky. A better API for linking to other systems, like Power BI for visualization, or being able to import dates from MS Project would be really helpful. Real-time data updates, rather than having to wait for an overnight database extraction, would also be beneficial. It's not easy to bulk change data. Reseña recopilada por y alojada en G2.com.