Compare Backbase The Engagement Banking Platform and Lumin Digital 
Featured Products
At a Glance
Market Segments
Mid-Market (37.5% of reviews)
Mid-Market (92.9% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
Contact Us
Backbase The Engagement Banking Platform
Star Rating
(10)4.3 out of 5
Market Segments
Mid-Market (37.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Backbase The Engagement Banking PlatformLumin Digital
Star Rating
(29)4.7 out of 5
Market Segments
Mid-Market (92.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansBackbase The Engagement Banking Platform vs Lumin Digital
When assessing the two solutions, reviewers found Lumin Digital easier to use, set up, and administer. Reviewers also preferred doing business with Lumin Digital overall.
- Reviewers felt that Lumin Digital meets the needs of their business better than Backbase The Engagement Banking Platform.
- When comparing quality of ongoing product support, reviewers felt that Lumin Digital is the preferred option.
- When assessing product direction, Backbase The Engagement Banking Platform and Lumin Digital received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
Backbase The Engagement Banking Platform
No pricing availableLumin Digital
Retail Banking
Contact Us
Increase revenue, grow product adoption, and engage users like never before with our modern, digital-first retail banking app.
- User customizable central dashboard
- Transaction, balance, transfer, and fraud alerts
- Account reports
Free Trial
Backbase The Engagement Banking Platform
No trial information availableLumin Digital
No trial information availableRatings
Meets Requirements
7.8
6
9.1
24
Ease of Use
7.5
6
9.3
28
Ease of Setup
8.3
6
8.6
26
Ease of Admin
7.7
5
9.1
25
Quality of Support
7.5
6
9.3
25
Has the product been a good partner in doing business?
8.3
5
9.5
26
Product Direction (% positive)
10.0
6
10.0
28
Features by Category
Operations
8.0
5
9.1
20
7.7
5
9.3
20
7.0
5
9.3
20
Infrastructure
Not enough data
8.6
19
6.7
5
8.8
21
8.7
5
9.3
20
Data
7.3
5
Feature Not Available
7.0
5
8.2
19
Agentic AI - Digital Banking Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
9.4
19
Not enough data
9.0
19
Not enough data
9.2
18
Not enough data
8.7
19
Platform Interoperability
Not enough data
8.6
17
Not enough data
8.2
17
Agentic AI - Mobile Banking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Automation
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Customer Onboarding
Not enough data
Not enough data
Agentic AI - Loan Origination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Backbase The Engagement Banking Platform and Lumin Digital are categorized as Digital Customer Onboarding and Digital Banking Platforms
Unique Categories
Backbase The Engagement Banking Platform is categorized as Loan Origination
Lumin Digital is categorized as Mobile Banking
Reviews
Reviewers' Company Size
Backbase The Engagement Banking Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Lumin Digital
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
25.0%
Banking
25.0%
Insurance
12.5%
Food & Beverages
12.5%
Financial Services
12.5%
Other
12.5%
Banking
53.6%
Financial Services
39.3%
Program Development
3.6%
Accounting
3.6%
‐
Other
0.0%
Discussions
Backbase The Engagement Banking Platform has no discussions with answers
Lumin Digital has no discussions with answers
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