Users report that ZeroCater excels in its quality of support, boasting a score of 9.3, while ezCater falls short with a score of 6.2. Reviewers mention that ZeroCater's customer service is responsive and helpful, making it easier to resolve issues quickly.
Reviewers say that ZeroCater has a higher overall satisfaction rating with a star rating of 4.3 compared to ezCater's 3.3. Users on G2 highlight that ZeroCater's user interface is more intuitive, contributing to a better overall experience.
G2 users mention that ZeroCater has a strong focus on meeting requirements, scoring 8.3, while ezCater only scores 6.5. Users report that ZeroCater's features align closely with their catering needs, making it a more suitable choice for mid-market companies.
Users say that the ease of use is significantly better in ZeroCater, with a score of 8.1 compared to ezCater's 7.2. Reviewers mention that ZeroCater's streamlined ordering process is a standout feature that simplifies catering management.
Reviewers mention that while ezCater has a higher total number of reviews (32) compared to ZeroCater (11), the quality of feedback for ZeroCater is more favorable, indicating a more satisfied user base despite fewer reviews.
Users on G2 report that ZeroCater's product direction is perceived as less favorable, with a score of 4.8, compared to ezCater's 6.6. However, users say that the current features of ZeroCater are robust and well-implemented, which may offset concerns about future updates.
Pricing
Entry-Level Pricing
Zerocater
No pricing available
ezCater
No pricing available
Free Trial
Zerocater
No trial information available
ezCater
No trial information available
Ratings
Meets Requirements
8.3
9
6.5
26
Ease of Use
8.1
8
7.4
24
Ease of Setup
Not enough data
8.5
18
Ease of Admin
Not enough data
8.2
10
Quality of Support
9.3
5
6.5
24
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