G2 reviewers report that Firm360 excels as a comprehensive solution for managing accounting workflows, with users highlighting its ability to integrate features like time tracking, billing, and project management, which brings a sense of organization to complex processes.
Users say Double (formerly Keeper) stands out for its exceptional customer support and responsiveness, with many praising the software's ability to adapt to user needs and its continuous addition of valuable features that enhance the overall experience.
Reviewers mention that while Firm360 offers a robust reporting system that automates project oversight and saves admin time, some users feel it could improve in terms of ease of setup compared to Double, which is noted for its intuitive onboarding process.
According to verified reviews, Double shines in collaboration and communication features, making it easy for users to handle client interactions and monthly accounting tasks within a single program, which is particularly appreciated for its efficiency in managing 1099 filings.
Users highlight that Firm360's document management capabilities allow clients to upload documents directly, streamlining the workflow for account managers, although some users feel that the overall user experience could be enhanced compared to Double's higher ease of use ratings.
G2 reviewers note that while Firm360 has a solid market presence, Double's focus on user feedback and feature development has led to a more favorable perception among users, particularly in areas like automation and integrations, which are crucial for small businesses.
Firm360 is a cloud-based practice management platform designed specifically for accounting firms. It helps streamline day-to-day operations by combining...Read more
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