G2 reviewers report that Cloudways excels in user satisfaction, boasting a higher overall score compared to IONOS 1&1 Servers. Users appreciate the platform's intuitive dashboard, which simplifies managing multiple servers and applications, making it a favorite among small businesses.
Users say that Cloudways provides exceptional support, with many highlighting the ease of spinning up new servers and managing SSL certificates. This level of support is a significant advantage for users who may not have extensive technical expertise.
Reviewers mention that while IONOS 1&1 Servers offers reliable uptime, with claims of 99.9% availability, it lacks the same level of recent user engagement as Cloudways, which has received a steady stream of reviews in the past 90 days, indicating a more active user base.
According to verified reviews, both platforms are praised for their ease of use, but Cloudways stands out with a slightly higher rating. Users have noted that the platform simplifies the process of managing multiple sites, which is particularly beneficial for web designers and agencies.
Users highlight that IONOS 1&1 Servers offers straightforward account management features, such as easy email creation and password resets. However, this simplicity may not compensate for the lack of advanced features that Cloudways provides, which are essential for more complex hosting needs.
Reviewers appreciate Cloudways' commitment to product direction and innovation, with many users feeling that the platform is a strong partner in their business endeavors. This contrasts with IONOS 1&1 Servers, where users have expressed a desire for more robust features and updates to keep pace with evolving needs.
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