Users report that Lockstep excels in its integration capabilities, particularly with accounting systems, allowing for seamless data flow and reducing manual entry errors. In contrast, Cash Application users mention that while it offers good integration, it lacks the depth of Lockstep's accounting integration features.
Reviewers mention that Cash Application shines in its ease of use, with a G2 rating of 9.8 for Ease of Use, making it particularly appealing for teams that prioritize user-friendly interfaces. Lockstep, with a rating of 7.4, is noted by users as having a steeper learning curve.
G2 users highlight that Lockstep's reporting features, particularly in invoice matching and incomplete payments, are robust, with a score of 7.7. However, Cash Application users report superior analytics capabilities, especially in collections effectiveness, achieving a perfect score of 10.0.
Users on G2 mention that Cash Application offers a comprehensive suite of payment options, including multi-currency support and an online payment portal, which are essential for businesses operating in diverse markets. Lockstep, while offering payment processing, does not provide the same level of flexibility.
Reviewers say that Lockstep's customer support is highly rated, with a quality of support score of 8.7, indicating a strong partnership in business operations. In contrast, Cash Application users report an even higher satisfaction with support, scoring 9.0, which may influence buyers looking for reliable assistance.
Users report that Lockstep's product direction is viewed positively by 85% of reviewers, indicating a strong commitment to future development. However, Cash Application's product direction is slightly lower at 83%, suggesting that while it is still positive, there may be some concerns about its long-term roadmap.
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