Users report that Alert Logic MDR excels in its 24/7 support, with a score of 9.2, providing timely assistance that many find invaluable, while CyberMaxx also offers strong support but slightly edges out with a higher quality rating of 9.8.
Reviewers mention that CyberMaxx shines in ease of use, scoring 9.8 compared to Alert Logic MDR's 8.7, making it a more user-friendly option for teams looking to minimize the learning curve.
G2 users highlight the proactive threat hunting feature in Alert Logic MDR, scoring 8.8, which is appreciated for its effectiveness in identifying potential threats before they escalate, whereas CyberMaxx's proactive report alerts received a higher score of 9.5, indicating a more robust alerting system.
Users on G2 report that Alert Logic MDR's automated remediation feature scores 8.3, which is beneficial for streamlining incident response, but CyberMaxx's automated investigation feature, while slightly lower at 8.2, is noted for its thoroughness in analyzing incidents.
Reviewers mention that the customization options for reports in Alert Logic MDR are somewhat limited, scoring 8.0, while CyberMaxx offers more flexibility in report customization, contributing to a better overall user experience.
Users say that both products have strong product direction, but Alert Logic MDR's score of 9.3 indicates a more positive outlook on future developments compared to CyberMaxx's 9.1, suggesting that Alert Logic may be more aligned with evolving user needs.
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25 Nodes
24/7 hybrid visibility and vulnerability, scanning, audit-ready reporting, and endpoint detection and response, starting at 25 nodes.
What is CyberMaxx Managed Security Service used for?
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Official Response from CyberMaxx
CyberMaxx managed security service provides next generation managed detection and response services. Our MaxxMDR partners with you to assess, monitor, and...Read more
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