Top Free Virtual Receptionist Services Providers

How Many Virtual Receptionist Services Providers Products Does G2 Track?

Total Products under this Category: 137

Category Stats (Oct 2026)

  • Average Rating: 4.49/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: AnswerConnect (+0.47%) - Among all products in this category, AnswerConnect recorded the largest rating increase compared to last month

Last updated: October 12, 2026

How Does G2 Rank Virtual Receptionist Services Providers Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 300+ Authentic Reviews
  • 137+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Virtual Receptionist Services Providers

G2 Grid® for Virtual Receptionist Services Providers plotting products by satisfaction and market presence

Highlighted products: ExpertCallers, Moneypenny, Smith.ai Virtual Receptionists, AnswerConnect, Wing Assistant, Upfirst, Abby Connect, and Go Answer.

Underlying data: [Grid® JSON](https://www.g2.com/categories/virtual-receptionist-services/grids.json?focus%5B%5D=expertcallers&focus%5B%5D=moneypenny-2025-09-24&focus%5B%5D=smith-ai-virtual-receptionists&focus%5B%5D=answerconnect&focus%5B%5D=wing-assistant&focus%5B%5D=upfirst&focus%5B%5D=abby-connect&focus%5B%5D=go-answer)

Abby Connect

Virtual Receptionist: Human, AI, or Both Abby Connect is one service with three ways to answer: human, AI, or both. Our live receptionists are U.S.-based, in-house, and never outsourced. They work in our Las Vegas office and handle the calls that need a personal touch. Our AI receptionist answers 24/7 on the first ring, shares information, takes messages, and transfers calls. You choose how each call is handled: all human, all AI, or a mix based on call type. When a call needs a person, AI hands it to a receptionist. Change the mix anytime. 20+ years of call-handling expertise. 6,200+ businesses served. Free trial, no setup fee.

Average Rating: 4.5/5.0

Total Reviews: 12

Who Is the Company Behind Abby Connect?

  • Seller: Abby Connect
  • Year Founded: 2005
  • HQ Location: Las Vegas, US
  • Twitter: @abbyconnect
    12,665 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    89 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 83% Small, 17% Medium

What Are Recent G2 Reviews of Abby Connect?

What Are G2 Users Discussing About Abby Connect?

Ruby Receptionists

Ruby provides live virtual receptionist service that combines live, U.S.-based virtual receptionists with AI-powered technology to help small businesses answer every call, connect with more customers, and manage everyday business communications. We provide live call answering, appointment scheduling, lead capture and qualification, message taking, call transfers, payment processing, bilingual support, and customized call handling that reflects how your business operates. For more than 20 years, we've helped businesses of every size create better customer experiences by making every conversation count. Our customers span industries including legal, healthcare, home services, real estate, financial services, and professional services, where responsiveness, trust, and personal service play an important role in growing the business. Whether you're meeting with clients, serving customers, working remotely, or away from the phone, we help ensure every caller reaches a professional receptionist who represents your business with warmth and consistency. Every Ruby account is customized to your business. We learn your preferred greeting, scheduling preferences, call routing rules, FAQs, and escalation procedures so our receptionists can work as an extension of your team. Depending on your workflow, we can answer questions, schedule appointments, capture and qualify new leads, process payments, transfer callers to available team members, or take detailed messages for follow up. You choose when we answer your calls, whether that's throughout the business day, during peak call periods, after hours, on weekends, or whenever your team needs additional support. Our AI capabilities are designed to enhance, not replace, the human experience. AI-powered tools help our receptionists quickly access business information, generate call summaries and transcripts, identify conversation sentiment, reduce unwanted robocalls, and streamline customer interactions. By combining AI with live receptionists, we help businesses respond more efficiently while ensuring every caller still has the opportunity to speak with a real person. Ruby integrates with popular CRM, scheduling, payment, and business productivity platforms, making it easier to keep customer information, appointments, and conversations connected across your existing workflows. Through the Ruby app, you can manage receptionist instructions, update availability, review messages and transcripts, monitor call activity, and stay connected from anywhere. At Ruby, we believe every conversation is an opportunity to build trust. By combining experienced receptionists with thoughtfully applied AI, we help small businesses deliver personal, professional customer experiences that strengthen relationships and support long-term growth.

Average Rating: 3.8/5.0

Total Reviews: 12

Who Is the Company Behind Ruby Receptionists?

  • Seller: Ruby
  • Year Founded: 2003
  • HQ Location: Portland, US
  • Twitter: @Ruby
    5,004 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    656 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Small, 17% Medium

What Are Recent G2 Reviews of Ruby Receptionists?

What Are G2 Users Discussing About Ruby Receptionists?

PATLive

PATLive is a virtual receptionist and call answering service designed to help your business sound its best 24/7. Just like a front-office receptionist, PATLive virtual receptionists will greet callers with a fast answer and friendly service, patching calls through when you’re available and taking a message when you’re not. And if you need more than just the basics, our receptionists can also help with frequently asked questions, lead collection, appointment scheduling, order processing and more, so callers get the help they need without having to wait on a callback. You’ll be amazed how similar the PATLive experience is to the one you’d have with an in-office receptionist. Update your status anytime in our web and mobile apps to instantly change how receptionists are handling your calls, and get email, text and push notifications that keep you updated. PATLive team members are all located right here in the U.S. and you can get started completely risk-free with our 14-day free trial and plans starting at just $205 per month. To learn more or to start a free trial, visit patlive.com.

Average Rating: 2.0/5.0

Total Reviews: 1

Who Is the Company Behind PATLive?

  • Seller: PATLive
  • Year Founded: 1990
  • HQ Location: WeWorkRemote, US
  • LinkedIn® Page: www.linkedin.com
    125 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

EcomVA

EcomVA is a 360° Ecommerce Virtual Assistant Services and Management Solution helping SMEs, mid-sized businesses, brands, retailers, agencies, marketplace sellers, and growing ecommerce companies across the USA, UK, Europe, and global markets. We provide quick, fast, and reliable ecommerce virtual assistance to simplify operations, reduce workload, improve efficiency, and support sustainable growth. Ecommerce Virtual Assistant Services EcomVA virtual assistant services help businesses access skilled professionals, save time, reduce operational workload, and scale ecommerce operations without the complexity of building a large in-house team. Our trained virtual assistants can work as an extension of your existing team and manage repetitive, administrative, operational, marketing, and ecommerce-specific tasks. Our key services include: • Ecommerce Operations VA – Store administration, product management, order processing, inventory, customer support, and daily ecommerce operations. • Amazon Virtual Assistant – Product listings, catalog management, product research, A+ Content, marketplace operations, and PPC support. • Shopify Virtual Assistant – Store management, product uploads, inventory, orders, product optimization, and customer support. • Walmart Virtual Assistant – Walmart marketplace management, product listings, catalog support, and store operations. • eBay, Etsy & Marketplace Management – Multichannel product, catalog, inventory, order, and marketplace support. • BigCommerce & WooCommerce VA – Store administration, product management, catalog updates, and ecommerce operations. • Product Listing & Optimization – Product titles, descriptions, keywords, bullets, images, categories, SEO, competitor research, upselling, and cross-selling. • Ecommerce SEO Services – Keyword research, product-page optimization, technical support, competitor research, content, and marketplace SEO. • PPC & Google Ads Support – Campaign management, optimization, reporting, and paid advertising assistance. • Email Marketing & Automation – Email campaigns, automation workflows, email design, customer communication, and Klaviyo support. • Design Virtual Assistant – Ecommerce graphics, product images, banners, creative assets, and marketing designs. • Data Entry VA – Product data entry, spreadsheets, catalog updates, database management, and administrative tasks. • Customer Support VA – Email support, customer inquiries, order updates, returns, refunds, and issue resolution. • Product & Competitor Research – Product discovery, market research, pricing analysis, keyword research, and competitor intelligence. • Dropshipping VA – Product research, supplier-related tasks, product uploads, order support, and store management. • Enterprise Ecommerce Support – Dedicated virtual assistant teams, scalable workflows, reporting, marketing support, and ecommerce management. Platforms We Support EcomVA supports businesses operating on Amazon, Shopify, Walmart, eBay, BigCommerce, Etsy, WooCommerce, Magento/Adobe Commerce, Shopware, and other major ecommerce platforms and marketplaces. Why Businesses Choose EcomVA EcomVA helps businesses bring multiple ecommerce functions together with one specialized partner instead of coordinating multiple freelancers or service providers. Our flexible support model enables businesses to delegate essential tasks while focusing on strategy, sales, customer experience, and growth. EcomVA success metrics: 75% Savings on operating costs 78% Time savings 350+ Ecommerce businesses served 98.6% Client satisfaction EcomVA serves ecommerce businesses across the USA, UK, Europe, and global markets, providing flexible remote support for startups, SMEs, mid-sized businesses, established brands, retailers, agencies, and enterprise organizations. EcomVA also presents the Ecommerce Surge Show, a podcast where ecommerce industry experts share ecommerce growth-hacking strategies, insights, trends, and practical approaches for growing online businesses. EcomVA — All Your Ecommerce Needs, One Solution.

Who Is the Company Behind EcomVA?

LaVita Plan

LaVita Plan is an on-demand task fulfillment platform designed to liberty office workers from the traditional 9 to 5 workweek. LaVita Plan’s productized suite of services makes off-loading tasks quick and simple. Whether your tasks are admin, design, marketing, or sales related LaVita will take the burden off your hands. Simply create a free account and begin submitting tasks. No setup or monthly fees required to get started.

Who Is the Company Behind LaVita Plan?

Reception 24/7

Reception 24/7 provides a team of friendly, local receptionists to answer you business’ calls. Your receptionists can take messages, answer common questions about your business, book appointments, transfer calls to your or your team, filter out spam callers, and so much more! They’re here to handle your calls whenever you need them—from just a few hours a day to round-the-clock coverage. They can be your first line, only line, or just provide overflow support when you can’t get to the phone. Plans start from as little as $14.99/£11.99 per month with no long-term commitments, and come with a 14-day risk free trial.

Who Is the Company Behind Reception 24/7?

ReceptionHQ Live Call Answering

ReceptionHQ is a leading provider of 24/7 virtual receptionist and live call answering services across the United States, helping businesses of all sizes transform incoming calls into opportunities. With highly trained, US-based receptionists answering calls professionally in your business name, ReceptionHQ helps minimize missed opportunities from leads, appointments and customer inquiries. Whether you need full-time coverage, overflow support during peak periods, after-hours answering, or holiday coverage, our flexible virtual receptionist solutions adapt to your exact business needs. Live Call Answering Services & Plans: - MessageExpress – Streamlined message taking starting at just $25/month - ReceptionistPlus – Professional call answering with intelligent call transfers and customized greetings - MyAssistant – Enhanced service combining call answering with administrative support - MyDiary – Seamless appointment scheduling that books directly into your calendar system What Sets Us Apart: - True 24/7 availability with US-based receptionists during business hours, supported by our global team - Calls answered in your business name with fully customizable greetings and scripts - Intelligent call routing, screening, and transfer capabilities - Real-time message delivery via email and/or SMS - Spam call filtering and detailed caller information capture - Free web portal and mobile app for real-time call management - Flexible pay-per-call and pay-per-minute pricing options - No lock-in contracts (cancel anytime with no penalties) Why Businesses Trust ReceptionHQ: - Cost-effective alternative, saving 60-80% vs. in-house receptionists - Transparent pricing starting at just $25/month (among the most competitive in the industry) - No setup fees or hidden charges - US-based reception team during business hours (Phoenix, Arizona headquarters) - Bilingual capability (English and Spanish) - Fast average answer times designed to keep callers from waiting on hold - High call answer rate to capture as many opportunities as possible Proven Track Record: - Trusted by 25,000+ businesses from sole proprietors to enterprises - 18 years of US market expertise since 2007 - Part of OfficeHQ global network serving clients across US, UK, Australia and New Zealand - Reliable call infrastructure with strong uptime performance Ready to improve your call handling? Try free for 7 days, with instant activation (no credit card required). Cancel anytime, with no penalties

Who Is the Company Behind ReceptionHQ Live Call Answering?

  • Seller: ReceptionHQ
  • Year Founded: 2007
  • HQ Location: Phoenix, US
  • Twitter: @ReceptionHQ_US
    153 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    46 employees on LinkedIn®
Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated October 3, 2024