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PATLive

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1 review
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Average star rating
2.0
Serving customers since
1990

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PATLive Reviews

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Verified User in Legal Services
GL
Verified User in Legal Services
03/27/2024
Validated Reviewer
Review source: Organic

Do some QA if you Outsource to PATLive

They provided an easy solution to get our calls routed to a live agent. The process was easy to set up with our call routing and our calls were still recorded for use later. They provided detailed reports at the end of the billing month so you could review the work they completed. They were receptive to feedback and provided callbacks with Supervisors when requested. When errors were found, they coached the agent and provided a recap of their followup actions.

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HQ Location:
WeWorkRemote, US

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What is PATLive?

PATLive is a service provider of live answering services, serving businesses across various industries for over 30 years. The company specializes in offering 24/7 live call answering services designed to help businesses capture every lead, handle customer inquiries efficiently, and provide exceptional customer service. PATLive’s team of professional, U.S.-based agents can handle a range of tasks from message taking to appointment scheduling, and order processing. They utilize state-of-the-art technology to ensure seamless integration with businesses' existing systems. PATLive's solutions are customizable, making them suitable for small businesses as well as large corporations looking to enhance their customer service capabilities.

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Year Founded
1990