Best UCaaS Platforms - Page 15

Lumen UC&C

CenturyLink® Unified Communications and Collaboration (UC&C) solutions combine adaptive networking capabilities with a complete portfolio of leading technologies on a secure global network with end-to-end support. CenturyLink® Unified Communications and Collaboration (UC&C) solutions combine adaptive networking capabilities with a complete portfolio of leading technologies on a secure global network with end-to-end support. Our extensive UC&C portfolio includes cloud, hosted, and fully managed services built upon best-in-class applications that can be sold, provisioned, and managed as a solution, wrapped with a customer success practice. CenturyLink UC&C Solutions: • Cisco WebEx delivered by CenturyLink - dynamic online meetings with integrated collaboration tools • Skype for Business, Managed by CenturyLink - holistic UC&C platform integrating network, hosting and communications • Amazon Chime delivered by CenturyLink - cost-effective, fully-supported, easy-to-implement UC&C experience that solves many challenges of digital transformation • CenturyLink Ready-Access - global, reservationless audio conferencing solution • BlueJeans delivered by CenturyLink - high-quality, secure, scalable, cloud-based video collaboration system • CenturyLink Managed Video Conferencing - cloud-based conferencing solutions connect users and stakeholders around the world • CenturyLink Managed Event - flexible dial-in options, secure meeting access, and streamlined scheduling and attendance — with our professionally trained operator and customer care staff • CenturyLink Managed Webcasting Services - powered by ON24, allows users to distribute multimedia content through a customizable, interactive interface. • CenturyLink Web Meeting - intuitive, online experience that makes online meetings and webinars easy"

M2S

MAD Over Cloud

MAD Over Cloud is a comprehensive cloud hosting and connectivity solution designed to empower businesses by providing a robust suite of telecommunication services. This all-in-one platform enables organizations to manage their communication needs efficiently, ensuring seamless operations and enhanced productivity. Key Features and Functionality: - Phone Extensions: Facilitate internal and external communication with customizable phone extensions tailored to your business structure. - Line Hunts: Ensure no call goes unanswered by distributing incoming calls across multiple lines, optimizing call management. - Call Queues: Manage high call volumes effectively by placing incoming calls in queues, reducing wait times and improving customer satisfaction. - Interactive Voice Response (IVR: Automate call routing with IVR systems, allowing callers to interact through voice or keypad inputs for efficient service. - Soft Phones: Enable employees to make and receive calls via computers or mobile devices, supporting remote work and flexibility. - Voicemails: Provide reliable voicemail services to capture messages when lines are busy or unattended. - On-Hold Messages: Enhance caller experience with customized on-hold messages or music, keeping clients engaged during wait times. Primary Value and Solutions Provided: MAD Over Cloud addresses the critical need for reliable and scalable communication infrastructure without the burden of significant upfront investments. By offering a hosted solution, businesses can achieve 99% uptime without the costs associated with server maintenance or PABX systems. The service operates on a flexible, user-based monthly pricing model, which includes handsets, ensuring cost-effectiveness. This approach allows organizations to focus on their core operations while benefiting from a robust and adaptable communication system.

masvoz

Mida

MirrorFly Teams

MirrorFly Team is a self-hosted team collaboration software designed for enterprises that prioritize data security. It offers on-premises and private cloud deployment with teams in control of where data lives and how it is protected. As a corporate collaboration software, it also supports end-to-end encryption, SSO, multi-factor authentication and detailed admin controls for department access management. Apart from security, it handles group messaging, voice and video calling, file sharing, and channels for team news and announcements. It is fully white-labeled so enterprises can use it under their brand name instead of a third party's limitations. It's a collaboration software built for organizations that need control and not convenience. While, its APIs and SDKs let IT teams build team communication tools with custom features and match it to specific compliance requirements. This way the platform fits the organization perfectly instead of the other way around. So, regulated industries like financial institutions can use it to keep internal conversations and deals secure, healthcare organizations use it to stay HIPAA compliant by ensuring patient-to-doctor data is confidential.

Mitel One

Mitel OpenScape UC

Mitel Secure Cloud

Mitel Secure Cloud provides enterprise communications as a private managed service with the data sovereignty, security controls, and regulatory compliance your organization demands. With Secure Cloud there is no need to compromise as you might with multitenant architecture decisions that create governance gaps, compliance exposure, and operational dependencies on their service model. Built for large enterprises in complex regulatory environments such as healthcare systems bound by data protection laws, financial institutions managing cross-border operations, and government agencies with sovereignty requirements. Private Instance Architecture Without Multi-Tenant Risk Built on dedicated infrastructure with EU data sovereignty, Mitel Secure Cloud eliminates the shared environment compliance exposure of multi-tenant platforms while maintaining cloud economics. When vendor consolidation or M&A changes your provider's security posture overnight, your communications infrastructure remains isolated, controlled, and compliant with organizational governance requirements—not subject to lowest-common-denominator policies applied across thousands of tenants. Infrastructure Protection During Cloud Transition Retain existing SBCs, gateways, DECT wireless systems, and endpoint investments without replacing functional infrastructure or retraining operations teams. Transition to managed cloud matches organizational change capacity rather than vendor timeline pressure. Avoid the professional services trap where migration costs exceed the value of moving—particularly relevant when your existing on-premises deployment meets current business requirements but lacks the staffing model for continuous platform updates. Continuous Platform Currency Without Disruptive Upgrades Evergreen architecture delivers security patches, regulatory compliance updates, and feature enhancements automatically without operational downtime or project-based upgrade cycles. Eliminate the technical debt accumulation that occurs when upgrade complexity causes organizations to defer patches—creating the security and compliance exposure that makes auditors nervous and regulators pay attention. For Large Enterprise Organizations Scalable managed communications for 1,000 to 5,000 users with service-level differentiation by user role rather than organizational size. Essential, Premier, and Elite User packages For Very Large Enterprises Comprehensive managed services for 5,000 to 10,000+ users with dedicated technical account management and architecture review. Enterprise-scale packages with premium service For Regulated Industries Private instance deployment with enhanced security controls and data sovereignty architecture for strict compliance requirements. Healthcare, Financial Services, Government packages

Mitel Unify Phone

Mitel WX

MiVoice Business Solution

MiVoice MX-ONE

Mobex Hosted PBX

With Mobex, your phone service will be more valuable than ever. Mobex is more affordable and customizable than big phone service providers that box you into generic packages & contracts.

MobiKoB