User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
- Coupa is a tool for managing procurement, expenses, and invoicing that provides visibility and control over spending, and allows users to track purchases, approvals, invoices, and expenses in one place.
- Reviewers like the user-friendly and intuitive interface of Coupa, its ability to centralize and streamline spend-related processes, and the built-in analytics and dashboards that offer real-time visibility into spending trends and opportunities for cost savings.
- Users experienced issues with the system feeling slow and clunky at times, especially when navigating between modules or uploading receipts through the mobile app, and some found the configuration and backend setup complex and requiring significant administrative training or vendor support.
