Best Review Management Software - Page 31

How Many Review Management Software Products Does G2 Track?

Total Products under this Category: 478

Category Stats (Nov 2026)

  • Average Rating: 4.62/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Spokk (+5.56%) - Among all products in this category, Spokk recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Review Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 19,300+ Authentic Reviews
  • 478+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Review Management Software

G2 Grid® for Review Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, Reputation, Feefo, ReputationStacker, and Experience.com.

Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=reputationstacker&focus%5B%5D=experience-com)

UserReport

UserReport is a set of flexible tools, that tell you who your users are, and what they want to achieve

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind UserReport?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of UserReport?

Usersnap

Usersnap turns every piece of user feedback into one connected loop for evidence-led product planning. Cross-functional product teams rely on Usersnap to gain clarity on problems and make impactful decisions, faster. Companies like Red Hat, Erste Bank, LEGO, and Harvard University partner with Usersnap to power enterprise growth and operations. Your scalable workflow: capture, connect, understand, act, and engage. Key features: 🔌 MCP Server: Query your centralized Usersnap insights in natural language, right from the AI tools your team already works in. Reference with quantitative data sources like Mixpanel, and write findings straight back to the Opportunity Board. 📡 Channels: Ingest feedback in from wherever your customer conversations already happen, with AI extraction that turns CS tickets and sales calls into structured, actionable product insights. 🧠 Sentiment Sensor: AI-powered analysis that triages and classifies feedback by topic and sentiment, surfacing trends and emerging problems as they form. Get root-cause context and actionable hypotheses so you can focus on the right solutions. 📋 Opportunity Board: Turn signals into scored, prioritized opportunities your whole team can rally around. Share with stakeholders so everyone stays aligned on what you're working on and why. 📣 Announcements & Changelog: Reach users right where they already pay attention, at scale. Engage the right segments and close the loop to build lasting trust.

Average Rating: 4.5/5.0

Total Reviews: 90

How Do G2 Users Rate Usersnap?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Usersnap?

  • Seller: Usersnap
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Perg, Austria
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 66% Small, 30% Medium

What Do G2 Reviewers Say About Usersnap?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-friendly integrations with popular tools like Jira, enhancing feedback processes efficiently.
  • Users appreciate the ease of use of Usersnap, enjoying its seamless integration and quick feedback sharing.
  • Users love the easy integrations of Usersnap, enhancing feedback management with popular tools like Jira.
  • Users appreciate the automation features of Usersnap, simplifying feedback collection and integration with existing tools.
  • Users appreciate the ease of capturing feedback with Usersnap, benefiting from its seamless integration and responsive interface.
Cons
  • Users find the pricing for Usersnap to be expensive, especially for small companies needing advanced features.
  • Users face missing features in Usersnap, making it difficult to submit tickets effectively and efficiently.
  • Users find the cluttered interface of Usersnap's dashboard discouraging and unorganized, impacting usability negatively.
  • Users face custom fields issues with missing categories, complicating ticket submissions for new clients.
  • Users experience a disorganized dashboard that hampers usability and is further frustrated by high subscription costs.

What Are Recent G2 Reviews of Usersnap?

What Are G2 Users Discussing About Usersnap?

Veridaro

Veridaro is the digital trust platform for modern hospitality businesses. Built for restaurants, hotels, cafés, bars, and service-focused brands, Veridaro helps companies make real customer satisfaction visible and turn authentic feedback into growth. In hospitality, trust is the deciding factor. Before guests book a room or reserve a table, they look for proof: reviews, ratings, recommendations, and real experiences from other customers. Veridaro gives businesses the tools to manage this proof professionally and use it as a competitive advantage. By helping hospitality brands collect, organize, and present genuine customer feedback, Veridaro strengthens reputation, increases credibility, and supports better business decisions. It is not just a review tool — it is a trust-building system for businesses that want to be chosen more often. For every restaurant, hotel, café, or bar that depends on guest satisfaction, Veridaro is no longer a nice-to-have. It is a must-have.

Who Is the Company Behind Veridaro?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Vertrauly

Vertrauly is a German tool that lets small and medium-sized businesses collect video testimonials from their customers. How it works: the business sends a link. The customer opens it on a phone, records a short video in about 30 seconds and explicitly consents to publication. The business reviews every video before it goes anywhere, so nothing is published unchecked. Approved videos can be embedded on the company website through a widget or shared through a dedicated testimonial page. Data protection is built in rather than bolted on. Consent under the GDPR is collected and documented at the moment of recording, withdrawal is possible at any time, and all data is hosted in Frankfurt, Germany. No app and no camera equipment are needed, a phone and a browser are enough. Vertrauly is made for trades and crafts businesses, medical and therapy practices, studios, photographers, agencies and coaches who want to build trust without paying for a film crew. The interface and all customer-facing

Who Is the Company Behind Vertrauly?

  • Seller: Vertrauly
  • Year Founded: 2026
  • HQ Location: Offenbach am Main, DE
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

VideoTestimonials

VideoTestimonials is a complete platform for collecting, managing, and showcasing customer testimonials in both video and text formats. Built for B2B SaaS founders, course creators, agencies, and ecommerce brands who need social proof that actually converts. Core capabilities: • Collection — Branded request forms let customers record video testimonials directly in their browser (no app downloads, no signups). Text + photo submissions also supported. Send via email, SMS, or shareable link. • Wall of Love — Drag-and-drop builder with 10 layout templates (marquee, masonry, hero, grid, scrollable). Embed anywhere with a single line of code, fully customizable to match your brand. • Image Studio — Generate polished testimonial graphics for social media in seconds. 55 templates across 14 design archetypes. Export PNG or copy to clipboard. • Auto-Import — Pull existing reviews from Google, Trustpilot, Capterra, G2, Senja, ProductHunt, and 15+ other platforms automatically. CSV import included. • AI Features — Auto-transcribe video testimonials, extract highlight quotes, generate summaries, and tag sentiment. • Embeds & Widgets — Carousel, grid, single-card, marquee, popup. All responsive, themeable, lazy-loaded. • Team Collaboration — Multi-seat workspaces, role-based permissions, shared spaces. • Integrations — REST API, webhooks, native Google Reviews sync, Zapier-compatible. What makes us different: built specifically for conversion-focused use cases. Every feature is designed to move testimonials from "collected" to "deployed on the page where they actually drive sales." Try free with 20 text + 10 video testimonials, no credit card required.

Who Is the Company Behind VideoTestimonials?

Vidmonials

Vidmonials is a web-based tool that allows users to collect, manage, and share impactful videos from their prospects, customers, employees, and audiences. These videos can be used to promote products, services, or businesses. Vidmonials is a simple and effective way to create videos that can be used to boost sales and promote businesses. The tool is easy to use and requires no video editing skills. Users can create videos in minutes and share them with the click of a button.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Vidmonials?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Vidmonials?

Virthium Feedback Rebates

A Shopify app that generates authentic customer reviews by automating Feedback Rebates: your before-sale promise of a partial refund for an honest review after purchase. It replaces your standard “% OFF” discount with a cash rebate. Your offer becomes: “If you buy now, you will be entitled to cashback for your honest review.” Customers pay the full price, click a special link, leave a review, and automatically receive their partial refund. The app provides customizable widgets to display rebates and reviews. It fully automates notifications, rebate processing, and review collection.

Who Is the Company Behind Virthium Feedback Rebates?

  • Seller: Shopify
  • Year Founded: 2006
  • HQ Location: Ottawa, ON
  • LinkedIn® Page: www.linkedin.com
    29,875 employees on LinkedIn®
  • Ownership: NYSE:SHOP
  • Phone: 1-888-329-0139

Viruvio

Viruvio is a testimonial and review management platform that makes collecting, organising, and sharing customer feedback effortless. It helps businesses turn everyday customer opinions into powerful social proof that drives trust, boosts conversions, and strengthens brand credibility. With Viruvio, companies can gather reviews from multiple channels, centralise them in one dashboard, and turn them into engaging assets like visuals, widgets, or videos. The platform makes showcasing testimonials easy—whether on websites, landing pages, social media, or marketing campaigns—so potential customers can see real proof of value before they buy. By helping businesses highlight genuine customer experiences, Viruvio increases buyer confidence, reduces hesitation, and supports higher sales and engagement. It turns your happiest customers into your most effective marketing tool automatically, consistently, and with minimal effort.

Who Is the Company Behind Viruvio?

VocalReferences

VocalReferences is a reputation management software that has a suite of tools which helps businesses capture, display and share customer testimonials in text and video formats. The tool-set works with any website and is ideal for capturing testimonials "in the field" or after the completion of the sales process.

Who Is the Company Behind VocalReferences?

Waahi

Waahi is a local listing management and reputation platform designed for multi-location businesses. The software centralizes the management of location data across Google Business Profile, Meta, Apple Maps, and Bing Places. Waahi enables users to sync business details—such as operating hours, addresses, and photos—across these networks from a single interface, rather than updating each platform individually. Core functionalities include: Bulk Editing: Tools to update information for multiple locations simultaneously. Review Management: A centralized inbox to monitor and respond to customer reviews from connected platforms. Local Analytics: Reporting features that track listing performance and customer engagement metrics. Multi-Channel Sync: Automated data synchronization to ensure consistency across maps and social directories.

Average Rating: 5.0/5.0

Total Reviews: 2

Who Is the Company Behind Waahi?

  • Seller: Waahi
  • Year Founded: 2024
  • HQ Location: Madrid, ES
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Waahi?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the centralized reviews feature of Waahi, enjoying seamless management of their business feedback and ratings.
  • Users love the cross-platform posting feature of Waahi, allowing seamless publishing across multiple Google listings.
  • Users love the user-friendly interface of Waahi, which makes managing tasks easy and efficient.
  • Users appreciate the user-friendly interface of Waahi, enjoying its powerful tools for managing business reviews effortlessly.

What Are Recent G2 Reviews of Waahi?

WeWidget

WeWidget embeds your Google Business Profile reviews on any website as a carousel, grid, list, or floating rating badge. You connect by searching your business name, with no Google login and no API key, then choose a layout, match your colours, and paste one line of code. Official integrations include a WordPress plugin and a Wix app, and it also works on Squarespace, Webflow, Shopify and plain HTML. Every plan includes unlimited page views, including the free one: no monthly load caps and no overage charges. The free plan is free forever with no card required, showing your top five written Google reviews plus your live star rating and review count. Paid plans are 5 GBP per month (Starter) and 9 GBP per month (Pro) after a 30-day free trial. Reviews sync daily through official Google APIs, and Pro displays customer photos attached to reviews. You can hide or pin individual reviews, set a minimum star rating, and view click analytics.

Who Is the Company Behind WeWidget?

Wholescale

Collect, display and syndicate authentic reviews with the most trusted solution.

Who Is the Company Behind Wholescale?

Widget House

Widget House is a website widget platform focused on helping businesses display Google reviews and connect with website visitors. Its Google Reviews Widget brings ratings and written reviews from a connected Google Business Profile to an existing website. The platform also offers a WhatsApp Chat Widget. Google Reviews Widget Show customer feedback on a homepage, service page, product page, landing page, or contact section. Visitors can read reviews while considering a purchase, booking, or inquiry. Choose from four layouts: Badge, Slider, Carousel, and Grid. Adjust colors, typography, review cards, and display settings to match your website. The responsive widget adapts to desktop, tablet, and mobile screens. How it works Choose a layout, connect your Google Business Profile, customize the design in the visual editor, and preview the result. Widget House generates installation code that you paste into a supported website block or code area. This gives businesses and web professionals a way to add a review section without building one from scratch. Who it is for Small businesses, local service providers, online stores, marketers, freelance web designers, and agencies can use Widget House to add customer feedback to their own or their clients' websites. A compact review badge can fit a contact section, while a grid or carousel can give reviews more space on a landing page. WhatsApp Chat Widget Widget House also lets businesses add a WhatsApp contact option to their website. Choose Bubble, Button, Popup, or Floating Chat, then set your WhatsApp number, welcome message, appearance, and position. Visitors can use the widget to start a conversation about products, services, or bookings. Explore Google Reviews Widget: https://widget-house.com/google-reviews Related reading Elfsight vs EmbedSocial for Google Reviews: When Widget House Is the Better Fit — by Artur Zhimerin. A promotional comparison for Widget House covering plan limits, pricing, and website use cases. https://www.linkedin.com/pulse/elfsight-vs-embedsocial-google-reviews-when-widget-house-zhimerin-nltqc/

Who Is the Company Behind Widget House?

Subhransu Sahu
SS
Researched and written by Subhransu Sahu
Updated April 10, 2026