---
title: UserReport Reviews
meta_title: 'UserReport Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how UserReport works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# UserReport Reviews
**Vendor:** UserReport  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About UserReport
UserReport is a set of flexible tools, that tell you who your users are, and what they want to achieve




## UserReport Reviews
  ### 1. Great tool to get feedbacks

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rajeesh N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2023

**What do you like best about UserReport?**

Userreports had helped me get timely feedback and feature requests from customers. This has also helped me to get bug reports from the customer. This has really helped us improve.

**What do you dislike about UserReport?**

Userreport got different apps for various purpose for which they charge and using those collectively increase the bill amount, this is the one I dislike the most another is UI.

**What problems is UserReport solving and how is that benefiting you?**

Userreport has helped me get timely feedback, feature request, and bug report from the customers. This has really helped us improve the blogging website. The report you get can be downloaded and share across the team.



- [View UserReport pricing details and edition comparison](https://www.g2.com/products/userreport/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-15+00%3A25%3A40+-0500&secure%5Bsession_id%5D=e8972486-e0b4-487e-bfde-f633bc7ca708&secure%5Btoken%5D=31db547578bc5d5123b71358141c7a9f12e518be9368813f87f46d6fc84324a2&format=llm_user)

## UserReport Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness
- Surveys & Feedback
- Mobile Survey
- Pulse Surveys

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action
- 360 Degree Feedback
- Anonymous Feedback
- Real-Time Analytics
- Trend Analysis
- Real-Time Data
- Text Analysis
- Sentiment Analysis

**System Management**
- Security
- System Monitoring
- SSL Security
- GPS

**Additional Functionality**
- Customer Experience Management
- NPS of Employees
- Real-Time Notifications
- Question Library
- CRM
- Data Visualization
- Multi-Channel Distribution
- Ratings/Reviews
- Negative Feedback Management
- Activity Dashboard
- Email Management
- Commenting/Notes
- AI Copilot
- Third-Party Integrations
- Template Management
- Reporting & Statistics
- Social Media Integration
- Text Fields
- Customizable Questions
- Reporting/Analytics
- Real-Time Reporting
- Customizable Branding
- Conditional Logic
- Website Integration
- Search/Filter
- Collaboration Tools
- API
- NPS of Customers
- Multi-Language
- Survey/Poll Management
- Segmentation
- Customer Segmentation
- Reminders
- NPS Survey Structure
- Access Controls/Permissions
- Widgets
- Customizable Templates
- Feedback Management
- Customizable Fields
- Question Branching

## Top UserReport Alternatives
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