Best Review Management Software - Page 24

How Many Review Management Software Products Does G2 Track?

Total Products under this Category: 478

Category Stats (Nov 2026)

  • Average Rating: 4.62/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Spokk (+5.56%) - Among all products in this category, Spokk recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Review Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 19,300+ Authentic Reviews
  • 478+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Review Management Software

G2 Grid® for Review Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, Reputation, Feefo, ReputationStacker, and Experience.com.

Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=reputationstacker&focus%5B%5D=experience-com)

ReviewsIA

https://www.osdata.es ReviewsIA is an AI-powered review management platform built for businesses that rely on Google reviews to attract and retain customers. It goes beyond monitoring — it transforms raw customer feedback into structured, actionable intelligence that helps you improve operations, outperform competitors, and protect your online reputation. Deep Review Analysis ReviewsIA connects to your Google Maps and Google My Business profiles and automatically processes every review using advanced natural language AI. Instead of a single star rating, you get a breakdown by topic: cleanliness, staff friendliness, wait times, value for money, and more. Each topic receives its own sentiment score, so you know exactly which aspects of your business customers love — and which ones are costing you stars. Gorgraphic Intelligence The platform maps your reviews geographically, revealing where your customers come from and how reputation varies by region. Identify locations that are underperforming locally, spot patterns across your network, and make decisions based on real geographic data rather than assumptions. Historical Tracking and Trend Detection ReviewsIA tracks your review performance over time, letting you correlate rating changes with operational decisions. Did a new hire improve your staff scores? Did a price increase affect value ratings? Historical data makes those connections visible. Competitive Benchmarking Compare your review performance against direct competitors side by side. See whether you're gaining or losing ground on specific topics, and understand what makes customers choose a competitor over you. AI-Generated Summaries Every month, ReviewsIA produces plain-language summaries per location: what customers praised, what they criticized, and what to act on next. No manual reading, no guesswork — just clear priorities. Multi-location Management A centralized dashboard lets you manage all your locations from one place. Filter by location, date range, rating, or sentiment. Set up alerts so your team responds to negative reviews before they compound. No Technical Expertise Required ReviewsIA is designed for business owners, operations managers, and marketing teams — not data analysts. The interface is intuitive, insights are presented in plain language, and onboarding requires no technical setup. Who is it for ReviewsIA is built for multi-location businesses in hospitality, retail, healthcare, and personal services — anywhere Google reviews directly influence customer decisions and revenue.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind ReviewsIA?

Who Uses This Product?

  • Company Size: 100% Medium

What Do G2 Reviewers Say About ReviewsIA?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the centralized management of reviews across locations, facilitating quick responses and strategic marketing improvements.
  • Users value the centralized review capabilities of ReviewsIA, enhancing response times and strategic marketing efforts.
  • Users appreciate the General Vision and Competitor Analysis dashboards for effectively centralizing reviews and enhancing marketing strategies.
  • Users appreciate the comprehensive dashboards of ReviewsIA, which enhance review management and strategic decision-making.
  • Users commend the service quality of ReviewsIA for its effective dashboards that enhance review management and competitive analysis.
Cons
  • Users express frustration over the lack of reply functionality, making review management challenging with ReviewsIA.
  • Users find the lack of reply functionality frustrating, making it difficult to manage interactions on ReviewsIA.
  • Users find it challenging due to the lack of replying functionality for reviews in ReviewsIA’s current version.

What Are Recent G2 Reviews of ReviewsIA?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Reviewsion

You earned years of reviews on Etsy and eBay. Your Shopify store should show them. Reviewsion connects to your Etsy shop and your eBay account through each platform's official API, with no browser extension to install, and shows those reviews on your Shopify product pages, matched to products by SKU or by title. Most stores are live in under an hour. Choose Pro and new Etsy and eBay reviews reach your product pages on their own, all day. Reviews in other languages are translated, and offensive ones are held back for you to check. Show them in 13 stunning widgets for any Online Store 2.0 theme, with photo and video reviews and no code. Easy to customize, with no impact on performance. Your Shopify store orders start earning reviews of their own with automated review requests. You can also ask ChatGPT or Claude what customers praise and complain about across platforms, through a read-only connection.

Who Is the Company Behind Reviewsion?

Reviews Manager

Reviews Manager simplifies online review management for businesses, automating feedback collection via email and SMS and guiding customers to share their experiences on major platforms, including Google, Facebook, Yelp, TripAdvisor, HomeAdvisor, Airbnb, Etsy, Booking.com, Homestars, and Zillow. Reviews Manager’s centralized dashboard aggregates reviews enabling businesses to monitor, respond, and share feedback efficiently. Designed for businesses of all sizes, Reviews Manager offers in-depth analytics, AI-powered response suggestions, and seamless integration with popular website builders. Enhance your online reputation, improve customer engagement, and drive business growth with Reviews Manager's comprehensive review management software.

Who Is the Company Behind Reviews Manager?

ReviewSpreader

ReviewSpreader helps businesses generate critical feedback and reviews from customers.

Who Is the Company Behind ReviewSpreader?

Review Star

Cloud-based submission and review for event speaker management, publications, and the arts. Review Star is a powerful cloud-based platform with transparent, budget-friendly pricing. We can help manage your call for speakers, artist applications, award nominations, and writer submissions. Admins love our sophisticated workflow, tagging, and audit features. Submitters and reviewers love our simple, intuitive interfaces. Free trial account and free migration support if you need help switching from another tool.

Who Is the Company Behind Review Star?

ReviewStream

ReviewStream is a SaaS that allows you to collect reviews from your real customers and direct them to platforms that matter to your business.

Who Is the Company Behind ReviewStream?

Reviewsub

Reviewsub is a review exchange platform where you can GIVE REVIEWS TO GET FREE REVIEWS.

Who Is the Company Behind Reviewsub?

  • Seller: Reviewsub
  • Year Founded: 2012
  • HQ Location: Fort Mill, US
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®

ReviewThread

As part of our Reviews Growth Program, ReviewThread offers reputation management software for small businesses. ReviewThread helps your business get more reviews and respond to reviews. Generate customer reviews with custom email and SMS review invite campaigns. Then, respond quickly from your very own review management dashboard. You can even connect your Facebook page so 5-star reviews are automatically shared on Facebook. With our website widgets, you can display your customer reviews right on your website. Online reviews set a strong foundation for the rest of your marketing. ReviewThread makes it easy to grow and manage your online reviews.

Who Is the Company Behind ReviewThread?

Review Tool

Reviewtools monitors all the major review platforms and displays your data in a single dashboard.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Review Tool?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 3.3/10 (Category avg: 10/10)

Who Is the Company Behind Review Tool?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Review Tool?

What Are G2 Users Discussing About Review Tool?

ReviewTower

Monitor, reply to, and manage all your App Store and Google Play reviews in one place. Sync iOS and Android reviews automatically, reply with AI, and get notified of new feedback.

Who Is the Company Behind ReviewTower?

ReviewTrail

ReviewTrail helps you streamline the process of acquiring and managing customer reviews.

Who Is the Company Behind ReviewTrail?

Review Wave

Review Wave is a Reputation Management Software that helps business owners get reviews on websites that their clients trust to increase growth.

Average Rating: 4.9/5.0

Total Reviews: 7

How Do G2 Users Rate Review Wave?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind Review Wave?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Review Wave?

What Are G2 Users Discussing About Review Wave?

Subhransu Sahu
SS
Researched and written by Subhransu Sahu
Updated April 10, 2026