Best Review Management Software - Page 16

MalouApp

Malou is the all-in-one growth platform for multi-location restaurant and hospitality groups (3+ locations). It helps brands get found, chosen, and recommended across the entire discovery ecosystem: Google, review platforms, social media, local pages, and AI-powered search engines like ChatGPT and Google AI Overviews. From a single platform, marketing teams and operators can manage listings across 50+ platforms, run keyword strategies for every location, respond to reviews at scale with AI trained on hospitality, publish localized social content with brand guardrails, and track performance per location and per market. Malou's AI agent doesn't just generate content faster, it applies your brand strategy, adapts it locally, and surfaces optimization opportunities across your whole network. Built specifically for hospitality, it covers local SEO and GEO (Generative Engine Optimization), so your locations stay visible as customer discovery shifts toward AI search. Trusted by 3,500+ hospitality groups worldwide, Malou offers two packages : MalouApp, the self-service platform, and Copilot, which adds dedicated support from restaurant marketing experts.

Average Rating: 4.0/5.0

Total Reviews: 1

MapBlazers

MapBlazers is a cloud-based review management tool that helps businesses collect reviews from customers by sending feedback requests. The software automatically requests reviews from customers via text or email after a sale or service. It compiles the reviews collected into a centralized interface that enables businesses to highlight positive feedback and manage their online reputation.

MARA - AI Hotel Reputation Management

MARA is the AI-powered reputation management software built for modern, independent hotels and hotel groups. It delivers the most personal and brand-aligned AI responses on the market, automatically adapting to your hotel's tone of voice and learning to handle recurring topics the way an experienced team member would. Where legacy systems feel slow and clunky, MARA is fast, intuitive, and designed for teams who value both their time and their connection with guests. Its built-in AI analytics assistant goes beyond showing you data. It works through your guest feedback and tells you exactly what to improve to lift your ratings and guest satisfaction, delivering clear reports where your teams already work. And because MARA connects with your wider tech stack, guest feedback doesn't stay stuck in a dashboard. It flows to the systems where your teams can act on it, turning insights into real operational improvements.

Average Rating: 5.0/5.0

Total Reviews: 1

Marsello

The omnichannel loyalty and marketing solution for retail and hospitality brands. Marsello is a user-friendly loyalty and marketing tool that helps brands manage every aspect of their customer marketing, from loyalty program management to email and SMS campaigns, marketing automation, Google Review Management, and more. Powered by your eCommerce and point-of-sale (POS) apps, Marsello empowers you to run targeted, omnichannel campaigns driven by your in-store and online loyalty and order data. Our solution is designed to help you grow your customer database, increase repeat purchases, and drive revenue. We're proud to power marketing and loyalty for some of the world's fastest-growing brands, including LEGO Certified Stores, Havaianas, Super Butcher, and over 4,000 more.

Average Rating: 4.4/5.0

Total Reviews: 29

Meegle

Meegle is the world’s #1 visualized project management tool powered by the next-gen visual workflow engine. At Meegle, we ensure every process step is interconnected and transparent. With Meegle, you gain a comprehensive view of your projects through intuitive workflow diagrams that illustrate every phase-from high-level plans to detailed tasks. This clarity establishes clear roles and responsibilities while fostering consensus among teams, paving the way for smoother communication and effective collaboration. Moreover, Meegle recognizes that every project is unique. That’s why Meegle offers unparalleled flexibility in configuration and customization. Tailor every aspect of your project from work items to workflows, ensuring that our tool fits your specific needs—whether in software development, retail operations, or hardware development. Our goal at Meegle is to empower teams to explore and continually optimize their workflows and processes, enhancing transparency and driving efficiency. Together, we can transform project management and unlock your team's full potential.

Average Rating: 4.5/5.0

Total Reviews: 1

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Merchant Centric

Merchant Centric is a technology and marketing provider that serves franchises, chains and corporations by empowering chief level executives with insights that drive revenue.

Average Rating: 4.5/5.0

Total Reviews: 1

MINA Reviews

MINA Reviews is a healthcare-tailored medical online reputation management software that helps medical clinics automate reviews, manage feedback, and build a stronger online reputation.

Mirror App. Reviews Widget

Turn customer reviews into trust that drives conversions. Mirror App Reviews lets you display reviews on your website with fully customizable, no-code widgets. Match your brand, combine reviews from multiple locations, filter what visitors see, and keep everything synchronized automatically. Whether you're a local business, SaaS company, agency, or ecommerce brand, Mirror App Reviews helps you showcase authentic customer feedback where it matters most – right next to the buying decision. New review sources and advanced customization options are continuously being added as the product evolves.

Monact

Monact collects reviews and customer feedback through a QR code printed on a card that goes inside the customer's order. You build a short survey, download a print-ready PDF, and put the card in your packaging. The buyer scans it while the box is still open in front of them, answers your questions, and finishes on a screen showing your review destinations. Scans and answers arrive in your dashboard as orders are opened. It is built for sellers who cannot email their buyers directly. On a marketplace the platform keeps the customer and hands you an order number, so a card in the box is the only channel you own. A campaign does one of two things, and you can switch between them without reprinting anything. A survey asks questions one screen at a time, optionally inviting a review at the end. A reviews campaign sends buyers straight to the review sites you have chosen, shown in your order. Questions can be score, multiple choice or free text. On Growth and Scale, branching surveys ask a more relevant follow-up based on an earlier answer. Every response exports to CSV. Monact does not gate reviews. Every respondent reaches the same final screen with the same review destinations, whatever they answered, and there is no setting anywhere that changes this. That is what Amazon and FTC policy require, and it is enforced in the product rather than left to the seller. Printed cards can be ordered from Monact, with the first pack included on every paid plan. A free plan is available with one campaign and 50 responses, no card details required.

Monitora

msg.passbrains

Digital Business Assurance utilizing the msg.passbrains Crowd Digital technologies are main drivers for innovations and cross-sector digital transformation. More and more people use digital channels and devices to communicate with companies, organisations, other users, and services. State-of-the-art digital services which offer users an optimal experience are the key to success. With Digital Business Assurance your target audience is part of the product life cycle right from the start. This way you establish a continuous feedback loop, permanently improve your product’s quality, and validate your digitalization strategy. Increase your commercial success by being closer to your customers and benefit from: - Innovative ideas - Valuable market insights - User tests under real-life conditions

MyReviewEngine

You can quickly and easily auto-post your 4 or 5 star reviews to social media (i.e. Facebook and Twitter) to keep your stream full of positive influences. Just integrate your social accounts, set the schedule, and our software does it all for you!

MyReviewNinja

Online Reputation management Software to grow your Business. Start growing your reviews in minutes - Get alerts of new reviews and customer feedback in one dashboard. Easily respond to customers and work to improve your brand reputation. Reputation management software maintains the consistency of the reviews and ratings on your web page that keeps attracting the customers. And always ensures that rating lies between 4 and 5 so that your service is always prompted up in the best labels.

Netlizo

Netlizo is a business review and reputation management platform that helps companies collect, manage, and showcase genuine customer reviews. Built for transparency and trust, Netlizo allows brands to grow their online credibility, attract new customers, and improve service quality through verified user feedback. With features like review invitations, analytics, and automated responses, Netlizo makes it easy for businesses to convert customer experiences into long-term trust and measurable growth.