Best Review Management Software - Page 7

How Many Review Management Software Products Does G2 Track?

Total Products under this Category: 343

Category Stats (Sep 2026)

  • Average Rating: 4.62/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Pluspoint (+0.3%) - Among all products in this category, Pluspoint recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Review Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 15,900+ Authentic Reviews
  • 343+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Review Management Software

G2 Grid® for Review Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, Reputation, Feefo, Yotpo, and Experience.com.

Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=yotpo&focus%5B%5D=experience-com)

RightResponse AI

RightResponse AI is AI-powered reputation management software for local businesses, multi-location brands, and agencies. It helps teams send personalized review requests; create, approve, and publish message-informed responses for Google and other review platforms; analyze customer and competitor feedback; and track Google Maps visibility. Use the software yourself or choose Done For You service. MESSAGE-INFORMED AI REVIEW RESPONSES Most AI tools produce a polite reply that repeats the review. RightResponse AI uses a multi-agent workflow to understand the review, check safety and risk, identify themes, select only relevant approved company, brand, and location messages, plan the response, write it, and run final QA. Responses can reflect real business knowledge from your website, approved messages, and review history without forcing irrelevant details into every reply. Teams control how responses are published. Choose which star ratings can publish automatically and which need human approval. When approval is required, users can schedule, publish, or edit a response from their phone without opening the dashboard. PERSONALIZED REVIEW REQUESTS Create email and SMS review requests shaped by the customer, job, location, and business context. Requests can include names, dates, product or service details, and optional photos, with flexible fields, campaigns, and follow-ups. VOICE OF CUSTOMER AND COMPETITOR INTELLIGENCE Analyze reviews by the topics that matter to your organization, see the exact customer language behind each signal, and compare locations or competitors using a consistent framework. Competitor analysis shows what customers praise, what frustrates them, and where a business may have an opportunity to differentiate. GOOGLE MAPS RANK TRACKING Measure local search visibility from the places customers search, monitor movement over time, and compare map performance with nearby competitors. BUILT FOR DIFFERENT OPERATING MODELS RightResponse AI supports individual businesses, multi-location teams, and agencies. Multi-location accounts can apply company, brand, and location-level rules while preserving local context. Agencies can use the software, white-label capabilities, or a fully managed service delivered under their own brand. Start with a free trial, or contact RightResponse AI for enterprise, agency, integration, and managed-service needs.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate RightResponse AI?

  • Retail: 10.0/10 (Category avg: 8.4/10)
  • E-commerce: 10.0/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 0/10 (Category avg: 10/10)

Who Is the Company Behind RightResponse AI?

Who Uses This Product?

  • Company Size: 100% Medium

What Do G2 Reviewers Say About RightResponse AI?

AI-generated summary from verified user reviews

Pros
  • Users value the AI responsiveness of RightResponse AI, enhancing communication and streamlining review management efficiently.
  • Users value the seamless AI integration of RightResponse AI, enhancing efficiency in responding to customer reviews.
  • Users value the effective communication features of RightResponse AI, enhancing customer engagement and response efficiency.
  • Users value the insightful reports from RightResponse AI, which help track trends and enhance customer understanding.
  • Users enjoy the navigation ease of RightResponse AI, effortlessly managing reviews and insights across multiple platforms.

What Are Recent G2 Reviews of RightResponse AI?

SocialPilot Reviews

SocialPilot Review Management tool empowers businesses to enhance their online reputation effortlessly. Automate review generation across platforms like Google and Facebook, respond to reviews with AI-powered tools, and monitor feedback in a centralized dashboard. Ideal for businesses of all sizes, it streamlines review management, boosts visibility, and builds customer trust.

Average Rating: 4.0/5.0

Total Reviews: 2

How Do G2 Users Rate SocialPilot Reviews?

  • Retail: 5.0/10 (Category avg: 8.4/10)
  • E-commerce: 5.0/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind SocialPilot Reviews?

  • Seller: SocialPilot
  • Year Founded: 2014
  • HQ Location: Lewes, Delaware
  • Twitter: @socialpilot_co
    72,769 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    165 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About SocialPilot Reviews?

AI-generated summary from verified user reviews

Pros
  • Users value the affordability of SocialPilot, appreciating its cost-effective features for managing social media efficiently.
  • Users value the comprehensive analytics provided by SocialPilot, appreciating the clean reports and easy tracking.
  • Users highlight the well-designed analytics reports of SocialPilot, enabling efficient tracking of social media activities.
  • Users love the automation features of SocialPilot, streamlining social media tasks and enhancing team collaboration.
  • Users appreciate the efficient content creation tools of SocialPilot, enhancing teamwork and streamlining social media management.
Cons
  • Users note the lack of Xing integration, which limits connectivity options within SocialPilot Reviews.
  • Users note a lack of Xing integration, which can impede the overall functionality of SocialPilot.
  • Users find poor integration with platforms like Xing to be a notable downside of SocialPilot.

What Are Recent G2 Reviews of SocialPilot Reviews?

Trustvoice

Trustvoice is a leading Ratings & Reviews (R&R) platform that helps retailers and brands turn authentic customer feedback into measurable growth. We enable companies to collect, verify, manage, and activate customer reviews across the entire customer journey – from product discovery to post-purchase engagement. Our solution is built to increase conversion, strengthen trust, improve SEO and AI visibility, and provide actionable insights that drive smarter business decisions.

Average Rating: 5.0/5.0

Total Reviews: 2

Who Is the Company Behind Trustvoice?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of Trustvoice?

Vercepta

Vercepta is an all-in-one reputation intelligence platform engineered for modern business owners who understand that reviews drive revenue. Unlike simple review monitoring tools, Vercepta acts as a command center, empowering brands to actively track, analyze, and respond to online reviews across Google, Yelp, Trustpilot, and more. Real-time SMS and email alerts ensure you never miss critical feedback, while the Insights Hub provides powerful behavioral trend analysis to uncover hidden opportunities for growth. Designed for small business owners from restaurants and spas to dental clinics and tattoo studios — Vercepta delivers actionable data without the overwhelm. The built-in Vercepta Score gives you an instant pulse on your brand health, benchmarking your online reputation against industry averages. Automated review aggregation and platform-wide alerts help you protect your reputation, address customer issues faster, and maximize positive brand visibility. Vercepta’s onboarding process is quick, with smart data capture that personalizes the platform to your business needs. Whether you manage a single storefront or multiple locations, Vercepta scales effortlessly, providing seamless reporting and multi-location insights. The platform leverages API integrations and secure data protocols to keep your customer and business information protected. With plan options ranging from a Free tier for solo operators to premium Silver and Gold plans for growing teams, Vercepta makes professional-grade reputation management accessible, affordable, and powerful. The mission is simple: empower owners who care about their brand to command their reputation with speed and confidence. Whether you’re looking to increase review response rates, benchmark your performance, or unlock deep market insights, Vercepta gives you the tools to transform reviews from a stressor into a strategic asset. Built on a modern, intuitive interface with advanced analytics under the hood, Vercepta is your partner in brand protection, growth, and reputation excellence.

Average Rating: 5.0/5.0

Total Reviews: 2

How Do G2 Users Rate Vercepta?

  • Retail: 10.0/10 (Category avg: 8.4/10)
  • E-commerce: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Vercepta?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Vercepta?

VOIPReview

VOIPReview is a network monitoring software that helps your business ensure your VOIP system works functionally and efficiently.

Average Rating: 4.5/5.0

Total Reviews: 2

How Do G2 Users Rate VOIPReview?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind VOIPReview?

  • Seller: VOIPReview
  • Year Founded: 1999
  • HQ Location: San Diego, US
  • Twitter: @VoIP_Review
    5,052 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of VOIPReview?

What Are G2 Users Discussing About VOIPReview?

BetterReviews

BetterReviews is a Shopify app that transforms how e-commerce brands collect and use product reviews. Instead of sending a standard "leave a review" email, BetterReviews uses AI-guided conversations to ask smart follow-up questions — producing reviews that are longer, more detailed, and more useful for future shoppers. During collection, the AI automatically detects support issues and routes them to your CS team before they become negative public reviews. But collection is just the start. BetterReviews treats reviews as a content engine. Review insights flow directly into product page copy, ad creative, email campaigns, and SEO — so every review your customers leave actively drives more sales. Key capabilities: - AI-guided review conversations that capture richer detail than static forms - Automatic support issue detection and routing during review collection - Integrates with Okendo, Judge.me, Yotpo, and Shopify native reviews - Review content studio for exporting marketing-ready assets - Review audit tool that identifies content gaps and fake reviews Built by e-commerce operators who run one of the largest Shopify stores in the world, BetterReviews is designed for brands that see reviews as their most underused content asset.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind BetterReviews?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of BetterReviews?

Brand Testing Club

Brand Testing Club is a platform that helps brands connect with their consumers and get valuable feedback on their products. We will help you with: - Conversion rate boost - Brand trust and awareness - Valuable product insights - Integration with leading e-platforms - User-generated content - Expansion abroad - Product launch Founded in 2018, Brand Testing Club is headquartered in Prague, from where it operates testings all around the Czech Republic, Slovakia, Hungary, Poland, Bulgaria, Romania, and Lithuania.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind Brand Testing Club?

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About Brand Testing Club?

AI-generated summary from verified user reviews

Pros
  • Users value the efficiency of Brand Testing Club, highlighting quick delivery of high-quality UGC results in their campaigns.
  • Users appreciate the efficient issue resolution process, resulting in quick delivery of high-quality UGC results.
  • Users value the speed of delivery for UGC results in their testing campaigns with Brand Testing Club.

What Are Recent G2 Reviews of Brand Testing Club?

BrawoAI

BrawoAI is a review collection tool for small service businesses in Poland that want a simple, organized and compliant way to collect real Google reviews. After a completed service, the owner or staff member enters the customer phone number in the mobile app, web dashboard or Apple Watch companion. BrawoAI sends an SMS with a link. A happy customer can continue to Google Reviews, while an unhappy customer can first send private feedback to the business. The system turns review requests into a repeatable process instead of leaving them to chance. The dashboard shows request history, SMS limits, new reviews, private feedback and AI-assisted reply drafts. A business can react faster to difficult signals, while satisfied customers get a clear path to leave a public review. BrawoAI does not sell reviews, remove negative reviews or impersonate customers. It is not a fake review agency; it is an operational workflow for the moment after service delivery. BrawoAI is built for hair salons, beauty studios, workshops, driving schools, restaurants, pharmacies, dentists, physiotherapists and other service businesses. The free plan includes 25 SMS requests or 5 new reviews from business registration. Paid plans start at PLN 99 per month and scale with SMS request volume.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind BrawoAI?

Who Uses This Product?

  • Company Size: 200% Small

What Are Recent G2 Reviews of BrawoAI?

Cloutly

Cloutly is an all-in-one review-tech platform that helps multi-location businesses collect, measure and manage the customer experience. From small barbershops to enterprise clients like Just Cuts, Swimart and Home Instead, Cloutly helps marketing teams connect the dots between reviews and revenue. Although we're new to G2, we're the highest-rated reviews app on Square, and connect with thousands of other systems like Mindbody, ClubReady, Hubspot and Zapier. Automatically collect Google reviews, video testimonials, or reviews on 40+ other sites after a transaction using Cloutly's multi-step email + SMS review campaigns. No cookie-cutter emails, you can fully customize and personalize each step of your review campaigns with text or video; it's your chance to stand out, create an engaging customer experience, and win more reviews. Deter negative reviews and be quickly alerted to unhappy customers (in a Google-compliant way), so you're not left uninformed or unfairly reviewed. Every Cloutly campaign offers your customers a way to seek help from you instead of blasting you online. It's all your reviews in one place - Google, Facebook, and 40+ other review sites - so you can monitor your reputation, respond to customers and manage your reviews in one, unified inbox. Discover AI-powered insights - extract customer themes and trends for your business vs. your competitors, plus leverage "Magic Response" - a powerful way for businesses to generate personalized review responses in real-time, using artificial intelligence. And in the spirit of bringing everything together, you can display all your reviews in site-wide widgets to build trust with customers and boost conversions. Get more reviews, more trust, and more on-site conversions. Multi-language feature enabled - collect and display reviews in your native language! Get started free for 14 days: https://cloutly.com

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Cloutly?

  • Retail: 10.0/10 (Category avg: 8.4/10)
  • E-commerce: 5.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Cloutly?

  • Seller: Cloutly
  • Year Founded: 2019
  • HQ Location: Gold Coast, AU
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Cloutly?

Custplace

Custplace est la plateforme française de référence pour la gestion des avis clients et la visibilité locale des réseaux multi-établissements (enseignes, franchises, groupes retail et de services). Certifiée NF, elle réunit neuf briques complémentaires pilotées par l'IA sur une seule interface. Review Management : Agentplace© centralise les avis de plus de 100 plateformes (Google, Pages Jaunes, Trustpilot, Reddit, TikTok…), analyse leur ton, priorise les urgences et rédige des réponses conformes à votre charte. Review Generation : collecte d'avis certifiés NF par email, SMS, QR code ou en magasin, avec diffusion automatique sur Google, Apple Plans, Pages Jaunes et un profil dédié Custplace ; jusqu'à +35 % de taux de collecte grâce à ReviewBox©. Feedback Management : enquêtes de satisfaction post-passage, analyse sémantique des thèmes clés et plans d'action IA pour le siège comme pour chaque établissement. Presence Management : synchronisation en un geste des fiches établissement (adresse, horaires, photos, services) sur Google Business Profile, Apple Plans, Waze, Meta et plus de 30 annuaires — jusqu'à 85 % d'affichage dans le Local Pack Google. Local Profile & GEO : des pages établissement enrichies et structurées, pensées pour être citées par les moteurs IA (ChatGPT, Perplexity, Gemini) — 60 % des pages Local Profile sont déjà recommandées par les IA, une approche pionnière en France. Competitive Intelligence : benchmark concurrentiel local automatisé (notes, volumes, thèmes) avec recommandations IA. Store Locator : page de recherche multi-établissements géolocalisée, reliée aux pages enrichies indexables. Widget de confiance : module en marque blanche affichant en temps réel la certification NF, le Radar de confiance et les avis authentifiés, avec assistant IA intégré. Avis produits longue durée : avis certifiés NF collectés à chaud et à froid (relance à 6-12 mois) pour mesurer la fiabilité dans la durée, au-delà de la satisfaction immédiate. Utilisée par plus de 100 000 établissements en France (Fnac-Darty, Optical Center, EDF…), Custplace accompagne les réseaux depuis 2013 pour transformer chaque avis en action et chaque fiche établissement en levier de visibilité — sur les moteurs de recherche comme sur les moteurs d'intelligence artificielle.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind Custplace?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Custplace?

G2 Test App

G2 test product

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate G2 Test App?

  • What is your organization's estimated ROI on the product (payback period in months)?: 3.3/10 (Category avg: 10/10)

Who Is the Company Behind G2 Test App?

  • Seller: G2
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Chicago, USA
  • Twitter: @G2dotcom
    32,942 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,504 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of G2 Test App?

Kudobuzz

The Simplest Social Review Automation Tool Ever.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Kudobuzz?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Kudobuzz?

  • Seller: Kudobuzz
  • Year Founded: 2013
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    18 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Kudobuzz?

What Are G2 Users Discussing About Kudobuzz?

MyBranz Reviews

MyBranz Reviews & AI Insights automates the review management process for Shopify stores, ensuring FTC compliance by analyzing review context with advanced AI. This prevents misleading feedback and guarantees authenticity. Gain valuable insights into customer sentiment, make data-driven decisions, and build trust. Seamlessly integrate MyBranz with your Shopify store to enhance transparency, boost sales, and stay aligned with regulatory standards through genuine, transparent reviews. AI-Driven Review Moderation: Ensures genuine feedback with no manual bias. Context-aware analysis to prevent misleading reviews. Actionable insights to drive product and service improvements. FTC-Compliant: Automates review verification for compliance. Seamless Integration: Easily integrates with your Shopify store.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate MyBranz Reviews?

  • Retail: 10.0/10 (Category avg: 8.4/10)
  • E-commerce: 10.0/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 0/10 (Category avg: 10/10)

Who Is the Company Behind MyBranz Reviews?

  • Seller: MyBranz
  • Year Founded: 2024
  • HQ Location: Montreal, CA
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Do G2 Reviewers Say About MyBranz Reviews?

AI-generated summary from verified user reviews

Pros
  • Users find MyBranz Reviews to be highly automated, simplifying management and reducing service and marketing tasks effectively.
  • Users find MyBranz easy to use, with simple setup that streamlines brand management and reduces workload.
  • Users value the easy setup of MyBranz, simplifying brand management and reducing workload significantly.

What Are Recent G2 Reviews of MyBranz Reviews?

Quoli

Boost buyer confidence and trust with authentic product reviews, photos, videos, and QA. Grow your sales with our unified and native customer marketing solution, tailored to amplify engagement, retention and drive sales. Our app doesn’t just collect reviews but strategically places persuasive content where it counts, fostering trust and authenticity. Highlight compelling testimonials and UGC across your storefront and maximize ROI with our social ad banners. 1. Auto-send review requests and reminder emails after delivery. 2. Showcase reviews and Q&A in conversion-optimized widgets. 3. Offer unique & single-use discounts for photo and video UGC. 4. Feature review snippets to increase customer trust & retention. 5. Download authentic review-based social ads and banners.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Quoli?

  • Seller: Quoli
  • Year Founded: 2023
  • HQ Location: Denver, US
  • Twitter: @GetQuoli
    41 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Quoli?

Ratingful

Improve your online reputation and obtain more 5-star Google reviews with Ratingful. Our platform simplifies the process of requesting reviews from customers, safeguarding your ratings, highlighting your top reviews, and monitoring your digital reputation. You can also reply to Google and Facebook reviews without leaving our platform, and prevent negative feedback from being publicly displayed. Join Ratingful today to entice more customers to your business.

Average Rating: 5.0/5.0

Total Reviews: 1

How Do G2 Users Rate Ratingful?

  • Retail: 10.0/10 (Category avg: 8.4/10)
  • E-commerce: 6.7/10 (Category avg: 8.5/10)

Who Is the Company Behind Ratingful?

Who Uses This Product?

  • Company Size: 100% Medium

What Are Recent G2 Reviews of Ratingful?

Subhransu Sahu
SS
Researched and written by Subhransu Sahu
Updated April 10, 2026