Best Review Management Software - Page 9

Shiji Concept Spa & Leisure

Shiji Concept is a SaaS platform for golf, spa, and activity reservations used by enterprise hotels, resorts, and member clubs worldwide. With 25+ years of experience and installations in 58 countries, it centralizes tee sheets, activity scheduling, retail POS, inventory, billing, and reporting in one system. Designed for multi-property groups, Concept offers standardized operations, shared customer profiles, and consolidated analytics. Fully cloud-enabled and multilingual, it improves efficiency and delivers a seamless guest experience.

Average Rating: 4.0/5.0

Total Reviews: 1

Starfish Reviews

Starfish Reviews is a WordPress plugin that helps business owners and marketers get more positive reviews for their business or client's businesses. Starfish helps encourage positive reviews while capturing negative ones for internal review and improvement. You can gain more reviews on Google, Facebook, Yelp, Trustpilot, G2 Crowd, Amazon, iTunes, and many more! Try out the free edition on WordPress.org or purchase one of our plans with a 14-day 100% money-back guarantee. If you use WordPress and need more online reviews, Starfish Reviews is for you!

Average Rating: 5.0/5.0

Total Reviews: 1

Testimonial Robot

Allows customers to add Google-friendly reviews or testimonials to your website

Average Rating: 5.0/5.0

Total Reviews: 1

Trustify

Trustify is a comprehensive customer review management solution designed to help businesses collect, manage, and leverage customer feedback effectively. This platform enables companies to generate valuable customer reviews that enhance their online reputation while providing modern marketing tools to promote their services. By focusing on user-generated content, Trustify empowers businesses to build trust with potential customers and improve their overall marketing strategies. The target audience for Trustify includes small to medium-sized businesses across various industries, including retail, hospitality, and service-oriented sectors. Companies seeking to enhance their online presence and reputation can benefit significantly from Trustify's features. The platform is particularly useful for businesses that understand the importance of customer feedback in influencing purchasing decisions and are looking for a structured way to gather and showcase this information. Key use cases for Trustify include the collection of customer reviews through automated requests, the management of feedback across multiple platforms, and the analysis of customer sentiment. Businesses can utilize Trustify to streamline the review collection process, ensuring they receive timely and relevant feedback from their customers. Additionally, the platform allows users to respond to reviews directly, fostering engagement and demonstrating a commitment to customer satisfaction. Trustify offers several key features that set it apart in the customer review management category. One of its standout capabilities is the ability to integrate with various marketing tools, enabling businesses to use customer reviews in their promotional campaigns seamlessly. The platform also provides analytics and reporting features that help users track their review performance and understand customer sentiment better. This data-driven approach allows businesses to make informed decisions about their marketing strategies and customer engagement efforts. Furthermore, Trustify's user-friendly interface simplifies the process of managing reviews, making it accessible for users with varying levels of technical expertise. By centralizing customer feedback and providing actionable insights, Trustify not only helps businesses enhance their online reputation but also supports them in cultivating long-term customer relationships. The combination of review generation and marketing tools positions Trustify as a valuable asset for any business looking to thrive in a competitive marketplace.

Average Rating: 5.0/5.0

Total Reviews: 1

Wiremo

Wiremo is the customer review management solution for leading eCommerce websites. The platform automatically collects customer reviews, analyzes them for positive sentiment, and displays them in stunning carousel format alongside eye-catching product photos. Easily integrate Wiremo with Shopify, Squarespace and WordPress to harness the power of user-generated content (UGC). Boost SEO, social proof and sales with Wiremo’s all-in-one review management platform that is fluent in over 15 languages.

Average Rating: 5.0/5.0

Total Reviews: 1

Zembra

Zembra is an API platform that allows users to fetch review data from publicly available review platforms in a timely manner and returned in a standardized format. Zembra also monitors review data for events like new reviews, new replies, etc. and delivers updates to webhooks reducing unnecessary use of resources. Zembra takes care of cleaning the data and detecting collisions and duplicates. Zembra also collects data from social networks like Facebook, TikTok, and Instagram. Social data could be posts, comments, reactions, etc. Zembra is robust and scalable. It allows users to build features like reputation management, sentiment analysis, and competition analysis.

Average Rating: 5.0/5.0

Total Reviews: 1

5S Reviews

5S Reviews is an AI-powered review management platform for local businesses. It connects to your Google Business Profile and generates personalized, brand-voice responses to every customer review in seconds — no templates, no copy-paste. Built for home services (HVAC, plumbing, roofing, electrical, landscaping), restaurants, hotels, medical aesthetics (med spas, dermatology, cosmetic dentistry), auto services, beauty and wellness, and retail. Core capabilities include AI response generation with customizable brand voice, sentiment analysis, multi-location management, escalation alerts for negative reviews, automated review request campaigns via SMS and email, QR codes and NFC tap-to-review cards for in-store collection, and a content studio that turns reviews into shareable social media images. Approve responses from your phone via WhatsApp or SMS, or enable auto-approve to fully automate. Plans start at $35/month with a 7-day free trial — no credit card required. Month-to-month with no contract.

AI Review Response Generator

amz Review Fetch

amz Review Fetch is a review management software that allows the users to receive daily emails with new reviews, handle negative reviews quickly, manage reviews and download reviews to a spreadsheet.

AppReply

AppReply is AI app review management software for high-volume mobile apps and games. Connect 5 app stores (Apple App Store, Google Play, Samsung Galaxy Store, Huawei AppGallery and RuStore) and work every review from a single queue. Trusted by teams behind apps and games with 1.7B+ combined downloads, and hardened on 100,000+ replies a month across daily review work, launches and live events. Monitor One review inbox for every store, app, country and language. Review and rating alerts go to Email, Slack, Microsoft Teams, Telegram or Discord, and review edits and rating changes are tracked, so rating drops and review spikes are noticed early. Reply MAX, the AI reply assistant, replies automatically in 150+ languages, learning from your own knowledge base and past successful replies. Build auto-reply rules on rating, language, keywords or review length, preview any rule against recent reviews, and choose per rule whether replies publish automatically or wait for approval. Hard cases can be escalated to Zendesk or Intercom. Check Reply Quality grades what actually went out. Write a scorecard (does the reply answer the complaint, use the right language, stick to your product facts?), turn on a monitor, and the AI and human replies you select are checked after they publish. Failed replies land in one queue with the reason and the quoted evidence. Brand voice is tracked per language, so replies that drift in one language surface even when the others still match. Analyze Review analytics group app reviews by topic, sentiment, release, country and language. Custom topics, AI review summaries, competitor review tracking and reply performance dashboards show what users report after each release and whether your replies are increasing your app rating. Setup and data Connect an app in 3 clicks with Google - no admin required. Customer data is not used to train shared AI models, data is encrypted in transit and at rest, and a DPA is available. Free plan: 1 app, 100 replies a month and unlimited users. 10-day Pro trial, no credit card.

AppRoast

AppRoast is an AI-powered app review monitoring tool built for mobile app founders, indie developers, and product managers who need to understand user sentiment without reading hundreds of reviews manually. Paste any app from the App Store or Google Play and get an instant breakdown of top complaints ranked by frequency, what users love, platform-specific sentiment (iOS vs Android), and actionable quick wins. No account needed for a one-time analysis. For ongoing intelligence, AppRoast monitors apps continuously with delta scans — automatic detection of what changed since your last check. Get email alerts when new complaint patterns emerge or ratings shift after an update. Competitive analysis tracks up to 8 rival apps, showing where competitors are losing users and what mistakes to avoid. AppRoast replaces hours of manual review reading with structured AI insight — ranked complaints, sentiment breakdowns, competitor gaps, and clear recommendations in seconds.

Artifacia

Artifacia is an AI-based enterprise visual marketing platform that helps brands market and sell by using real customer photos and videos.

Asterias

Google review management tool that auto-replies in your tone and sends negative reviews for WhatsApp validation.

Atomic Inputs

🚀 Turn Customer Conversations into Business Growth Customers interact with your business every day—on Instagram, WhatsApp, and in-store. But are you truly listening? AtomicInputs transforms casual chats into powerful business insights, helping you improve satisfaction, prevent bad reviews, and boost loyalty—all in real-time. Why AtomicInputs? ✅ Higher response rates & immediate issue resolution through social media. ✅ Prevents bad reviews & boosts positive experiences with AI-generated reviews. ✅ Smart, automated surveys—engage customers in under 2 minutes. ✅ Direct chat with customers for instant feedback & problem-solving. ✅ Real-time insights & trend tracking with AI-powered analytics. ✅ Collect user-generated content (UGC) via QR codes, NFC, comments & tags. ✅ Seamless, hassle-free setup—no new apps, logins, or training needed. ✅ Enhance ad targeting with AI-driven customer insights. 🔹 Designed for Businesses of All Sizes—from single locations to franchises, gain deep insights into customer sentiment and turn feedback into action effortlessly. Tailored Fit for Different Business Verticals 🔹 Grocery & Convenience Stores – Monitor product availability, checkout speed, and staff service in real time to improve customer retention. 🔹 Cafés & Restaurants – Gather instant feedback on food quality, ambiance, and service. Encourage happy customers to leave glowing online reviews. 🔹 Fast Food & Smoothie Shops – Capture quick responses on wait times, menu preferences, and promotions. Drive repeat visits with instant follow-ups. 🔹 Liquor Stores – Understand customer preferences, identify in-demand products, and boost sales through personalized engagement. 🔹 Hotels & Motels – Ensure top-tier guest experiences by resolving issues instantly, reducing negative reviews, and improving overall ratings. 🔹 Franchise Owners – Oversee multiple locations with real-time feedback and automated reports, ensuring consistent customer satisfaction across all stores. 🔹 Retail & E-commerce – Leverage AI-driven insights to enhance shopping experiences, optimize inventory, and drive higher sales. Ready to Transform Your Customer Engagement?

audesti

People trust other people more than they trust written claims. audesti gives your customers a simple page where they can speak for 35 seconds or less, with no account. Each testimonial comes with a transcript and a breakdown: what they value, which problems you solved, what still hurts. Scores show which ones get played and shared most. Approve the strong ones and feature them on your site, or post them as cards on X.