AppReply is AI app review management software for high-volume mobile apps and games. Connect 5 app stores (Apple App Store, Google Play, Samsung Galaxy Store, Huawei AppGallery and RuStore) and work every review from a single queue. Trusted by teams behind apps and games with 1.7B+ combined downloads, and hardened on 100,000+ replies a month across daily review work, launches and live events.
Monitor
One review inbox for every store, app, country and language. Review and rating alerts go to Email, Slack, Microsoft Teams, Telegram or Discord, and review edits and rating changes are tracked, so rating drops and review spikes are noticed early.
Reply
MAX, the AI reply assistant, replies automatically in 150+ languages, learning from your own knowledge base and past successful replies. Build auto-reply rules on rating, language, keywords or review length, preview any rule against recent reviews, and choose per rule whether replies publish automatically or wait for approval. Hard cases can be escalated to Zendesk or Intercom.
Check
Reply Quality grades what actually went out. Write a scorecard (does the reply answer the complaint, use the right language, stick to your product facts?), turn on a monitor, and the AI and human replies you select are checked after they publish. Failed replies land in one queue with the reason and the quoted evidence. Brand voice is tracked per language, so replies that drift in one language surface even when the others still match.
Analyze
Review analytics group app reviews by topic, sentiment, release, country and language. Custom topics, AI review summaries, competitor review tracking and reply performance dashboards show what users report after each release and whether your replies are increasing your app rating.
Setup and data
Connect an app in 3 clicks with Google - no admin required. Customer data is not used to train shared AI models, data is encrypted in transit and at rest, and a DPA is available.
Free plan: 1 app, 100 replies a month and unlimited users. 10-day Pro trial, no credit card.
