Craftable has given us visibility into our business that we simply did not have before. Inventory counts and invoice processing are faster and more reliable, and we have quick access to real-time cost and usage data across multiple locations.

That information has changed the way we negotiate with vendors. We can now enter those conversations with accurate purchasing and usage history instead of relying on estimates or manually assembled reports. It has also made it much easier to identify when a store strays from its order guides and hold managers accountable.

The actual-versus-theoretical reporting gives us greater confidence when making menu, pricing and purchasing decisions. For example, we caught a significant increase in the cost of our mushrooms and were able to pivot to a different product quickly rather than discovering the problem after it had already affected several accounting periods. Review collected by and hosted on G2.com.

The initial setup was an absolute bear. Even with two very capable people working on implementation part-time, it took us nearly nine months to build and clean up the system to the point that we could actively rely on its data.

Craftable is capable of producing incredibly useful information, but that output depends on investing real time in recipes, products, purchasing data, inventory practices and team training. It is not a plug-and-play solution. The implementation burden was substantial, although the quality of the information we now receive has made that investment worthwhile. Review collected by and hosted on G2.com.