The Top 18 Reference Management Software

Check out this list of the top Reference Management Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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Paperguide

Overall Satisfaction Score

Top Industries of Reviewers:

Higher Education

28%

Health, Wellness and Fitness

28%

Consulting

24%

Research

21%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.0

Meets Requirements

Average: 9.1

9.0

Ease of Doing Business With

Average: 3.9

9.5

Ease of Setup

Average: 4.6

9.3

Quality of Support

Average: 8.7

9.3

Ease of Admin

Average: 4.1

9.5

Logically

Overall Satisfaction Score

Top Industries of Reviewers:

Consulting

29%

Marketing and Advertising

29%

Higher Education

24%

Education Management

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.1

9.1

Ease of Doing Business With

Average: 3.9

9.6

Ease of Setup

Average: 4.6

9.0

Quality of Support

Average: 8.7

9.4

Ease of Admin

Average: 4.1

9.1

ReadCube

Overall Satisfaction Score

Top Industries of Reviewers:

Research

54%

Higher Education

29%

Biotechnology

11%

Hospital & Health Care

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.5

Meets Requirements

Average: 9.1

8.7

Ease of Doing Business With

Average: 3.9

7.1

Ease of Setup

Average: 4.6

8.8

Quality of Support

Average: 8.7

8.7

Ease of Admin

Average: 4.1

10.0

EasyBib.com

Overall Satisfaction Score

Top Industries of Reviewers:

Higher Education

45%

Education Management

27%

Primary/Secondary Education

17%

Information Technology and Services

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.1

9.5

Ease of Doing Business With

Average: 3.9

9.2

Ease of Setup

Average: 4.6

8.9

Quality of Support

Average: 8.7

9.2

Ease of Admin

Average: 4.1

9.0

Article Galaxy

Overall Satisfaction Score

Top Industries of Reviewers:

Biotechnology

52%

Pharmaceuticals

26%

Research

13%

Higher Education

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.4

Meets Requirements

Average: 9.1

9.5

Ease of Doing Business With

Average: 3.9

8.6

Ease of Setup

Average: 4.6

9.5

Quality of Support

Average: 8.7

9.7

Ease of Admin

Average: 4.1

9.2

Mendeley

Overall Satisfaction Score

Top Industries of Reviewers:

Higher Education

57%

Research

31%

Education Management

Hospital & Health Care

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.1

8.9

Ease of Doing Business With

Average: 3.9

9.1

Ease of Setup

Average: 4.6

9.7

Quality of Support

Average: 8.7

8.5

Ease of Admin

Average: 4.1

9.7

Scopus

Overall Satisfaction Score

Top Industries of Reviewers:

Higher Education

44%

Research

33%

Automotive

11%

Education Management

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.1

10.0

Ease of Doing Business With

Average: 3.9

0.0

Ease of Setup

Average: 4.6

0.0

Quality of Support

Average: 8.7

8.6

Ease of Admin

Average: 4.1

0.0

Citavi

Overall Satisfaction Score

Top Industries of Reviewers:

Higher Education

33%

Research

33%

Education Management

22%

Civic & Social Organization

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.1

9.6

Ease of Doing Business With

Average: 3.9

0.0

Ease of Setup

Average: 4.6

0.0

Quality of Support

Average: 8.7

9.8

Ease of Admin

Average: 4.1

0.0

EndNote

Overall Satisfaction Score

Top Industries of Reviewers:

Higher Education

57%

Research

30%

Hospital & Health Care

Medical Practice

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.6

Meets Requirements

Average: 9.1

9.1

Ease of Doing Business With

Average: 3.9

9.3

Ease of Setup

Average: 4.6

9.2

Quality of Support

Average: 8.7

8.6

Ease of Admin

Average: 4.1

8.2

#10

Zotero

Overall Satisfaction Score

Top Industries of Reviewers:

Higher Education

49%

Research

36%

Education Management

11%

Biotechnology

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.2

Meets Requirements

Average: 9.1

9.4

Ease of Doing Business With

Average: 3.9

0.0

Ease of Setup

Average: 4.6

9.3

Quality of Support

Average: 8.7

8.3

Ease of Admin

Average: 4.1

0.0

#11

Paperpile

Overall Satisfaction Score

Top Industries of Reviewers:

Research

29%

Higher Education

29%

Education Management

29%

Hospital & Health Care

12%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.1

9.6

Ease of Doing Business With

Average: 3.9

0.0

Ease of Setup

Average: 4.6

0.0

Quality of Support

Average: 8.7

9.5

Ease of Admin

Average: 4.1

0.0

#12

Sorc'd

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

59%

Internet

14%

Computer Software

14%

Health, Wellness and Fitness

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.8

Meets Requirements

Average: 9.1

8.5

Ease of Doing Business With

Average: 3.9

8.7

Ease of Setup

Average: 4.6

9.1

Quality of Support

Average: 8.7

8.6

Ease of Admin

Average: 4.1

8.7

#13

JabRef

Overall Satisfaction Score

Top Industries of Reviewers:

Higher Education

56%

Research

22%

Computer Software

11%

Automotive

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.9

Meets Requirements

Average: 9.1

9.9

Ease of Doing Business With

Average: 3.9

0.0

Ease of Setup

Average: 4.6

0.0

Quality of Support

Average: 8.7

7.4

Ease of Admin

Average: 4.1

0.0

#14

Sciwheel

Overall Satisfaction Score

Top Industries of Reviewers:

Research

38%

Higher Education

35%

Biotechnology

19%

Education Management

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.0

Meets Requirements

Average: 9.1

9.1

Ease of Doing Business With

Average: 3.9

0.0

Ease of Setup

Average: 4.6

0.0

Quality of Support

Average: 8.7

8.8

Ease of Admin

Average: 4.1

0.0

#15

Biblioscape

Overall Satisfaction Score

Top Industries of Reviewers:

Education Management

56%

Primary/Secondary Education

22%

Higher Education

11%

Media Production

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.1

8.7

Ease of Doing Business With

Average: 3.9

0.0

Ease of Setup

Average: 4.6

0.0

Quality of Support

Average: 8.7

8.8

Ease of Admin

Average: 4.1

0.0

#16

Cite This For Me (formerly RefME)

Overall Satisfaction Score

Top Industries of Reviewers:

Writing and Editing

53%

Higher Education

20%

Hospital & Health Care

13%

Research

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.3

Meets Requirements

Average: 9.1

9.2

Ease of Doing Business With

Average: 3.9

0.0

Ease of Setup

Average: 4.6

0.0

Quality of Support

Average: 8.7

7.5

Ease of Admin

Average: 4.1

0.0

#17

RefWorks

Overall Satisfaction Score

Top Industries of Reviewers:

Higher Education

57%

Research

24%

Education Management

14%

Government Administration

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.4

Meets Requirements

Average: 9.1

8.2

Ease of Doing Business With

Average: 3.9

0.0

Ease of Setup

Average: 4.6

0.0

Quality of Support

Average: 8.7

8.5

Ease of Admin

Average: 4.1

0.0

#18

Reference Manager

Overall Satisfaction Score

Top Industries of Reviewers:

Higher Education

63%

Education Management

13%

Media Production

13%

Pharmaceuticals

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.1

8.7

Meets Requirements

Average: 9.1

8.3

Ease of Doing Business With

Average: 3.9

0.0

Ease of Setup

Average: 4.6

0.0

Quality of Support

Average: 8.7

7.7

Ease of Admin

Average: 4.1

0.0